Well my office experience with Dr Black was ok. However, the billing was a complete disaster. Long story really short, Dr Blacks office billed me for procedures that were offered, yet not told they were going to be billed in addition to my copay. After several letters a resolution was not completed. This was a hearing test that was not needed yet it was put to me as , "Hey why don't we check your hearing while we are hear". $84 dollars later I see why it was volunteered. I refused to pay the additional amount. They sent me to collections. The case is on file with the BBB. (Case 85078823) The office responded once but never submitted a final response....They had no leg to stand on...Guilty as charged. I would find a different ENT for sure.. read more