One of the most efficient Urgent Cares I've ever been to. There's a parking deck behind the…read morebuilding (entrance on 1st Ave S). By the time I left, a taco truck was parked right outside. The staff was, for the most part, super friendly. The online appointment booking link didn't work for me, though. Luckily I hit them on their slow day, Monday. I had a quick x-ray on my pinkie and got out of there really quick. :) Will be more careful playing basketball with my friends in the future.

I went with a kidney stone, nervous, in hopes of avoiding the ER. Despite it being insanely busy,…read morethe staff was so kind. They were attentive, helped calm me down when I was nervous, chatted with me; and gave me incredible care. Thorough and competent with their diagnosing and instruction. Very grateful to them for their compassionate care.

I have been a patient at this practice for over 20 years, and I have always trusted and respected…read moreDr. Leong. She is knowledgeable, professional, and someone I have felt confident following medically. However, over the last couple of years, my annual appointments have consistently been with a physician assistant rather than with Dr. Leong. Unfortunately, my experiences with this provider have been disappointing. I have felt talked over during visits, not fully listened to, and at times treated as though my concerns were an inconvenience. I raised these concerns previously and was told I would not have to see this provider again, yet at my most recent visit I was scheduled with her again. The most concerning experience occurred when I became extremely ill. My wife called the office to request medication for nausea and was told that if we did not hear back, we should check the pharmacy. There was no follow-up call and no prescription sent. For a patient of more than two decades, that lack of communication and care felt dismissive and unacceptable. I still have respect for Dr. Leong, but the overall patient experience has declined. Long-term patients deserve to feel heard, respected, and cared for -- especially when acutely ill. I hope the practice and anyone thinking of joining takes this feedback seriously.

I think most people dread going to the doctor, Especially if they have physician they are not…read moreexcited about. That's exactly where I'm at. I'm trying a new doctor. Dr. Neil Meadows is excellent. This 119 facility is now Complete Health by UAB. This facility is really loaded. It's a smaller version of Kirkland Clinic and it appears they do it all. For those whom don't know, this was formally One-Nineteen by St. Vincents.

The medical care was adequate. However, the facility over charged by $300+. We contacted the…read morefacility and they admitted that they overcharged by the $300+. The procedure was in September, it's now February. Every time we contact the billing department, we get lied to saying that they have sent a check out to us. Additionally, the billing department is only available 2-3 days per week. I would NEVER use this facility again. I will be contacting the appropriate agencies and reporting this as fraud.

Took my doctor several weeks to get all the referrals set up for a procedure. Then as a chronic ill…read morepatient I had to get clearance from my medical team prior, which took several weeks and multiple trips. Arrived day of the procedure & checked in and paid my copay, then 15 minutes prior to my procedure I was called in to the hallway where they wanted me to pay additional money. As it seems they discriminate against people who's been injured in an accident. Even though you have insurance to cover the procedure, they refuse to accept it, even after the insurance company has pre authorized the procedure, seems they want you to pay the full cost, instead of accepting what insurance company is contracted to pay. They wasted weeks of my time, and put me at severe risk being off my medication to only refuse to allow me yo undo my scheduled procedure with my orthopedic surgeon, because they wanted more money for the operating room costs. I will never use this facility under any circumstance, and have retained legal counsel to represent me in a discrimination case in this matter, to hopefully hold them accountable, to ensure that nobody else has to endure the same discrimination or abuse this organization put me through. My doctor & legal counsel even contacted them the morning of this incident, and was told that's their corporate policy, but somehow they failed to provide me or my doctors any information regarding this policy, so they could have scheduled me at another operating room location, which accepted BCBS of Alabama, and don't discriminate against you because you're an accident victim! I'm going to post this information on our Ministry page & will be updating on our website, as well I will be doing a special podcast to our Ministry viewers, to help bring awareness to many who are unaware, or who have experienced this type of abuse by this organization. Sincerely, Pastor Dan H.

My experience in the care of this practice was bizarre to say the least. Upon my first visit the…read morenurse who initially saw me suggested that the COVID vaccine causes or increases neurological issues, and that it was a bad idea for I, an immunocompromised individual, to get another booster. I was told this was apparently standard recommendation here. My mother was with me and we gave each other a "what the hell did we just hear?" look. It goes to reason that every other doctor recommends vaccination, especially for COVID, as COVID is aggressive and the long-term complications of it can be disabling, especially for those like me and other individuals with chronic neurological issues. When I'd reported this to my rheumatologist, she was startled, saying she'd recommended Counce for years, but with that revelation she completely stopped referrals to her. Dr. Counce herself seemed to be very detached and did not focus much time on me at all. I kind of felt like my symptoms were being ignored. She didn't seem to hold much emotion or care. When I moved to UAB Neurology for a second opinion on my spine MRIs, they poured over everything they could to try and find an answer for me, and despite coming up dry as well, I at least feel like they gave it a better shot in that one session as opposed to the multiple I saw Counce. In her defense at least, she did run tests on me and did not simply brush my case off right away like some doctors have. But after they found nothing from there, they weren't willing to dig deeper than those basic tests. At the time my condition had been presenting almost like a neurodegenerative disease or like a more subtle case of MS, so this was naturally crushing. I wish they had done more for me. I also cannot trust a doctor whose nurses actively recommend AGAINST a vaccine for an illness that kills and disables aggressively, especially when a lot of their patients would be highly vulnerable to that illness! It's a HUGE red flag to dissuade from the COVID vaccine, DOUBLY SO when it's coming from medical professionals.

If I could put 0 stars I would. I was a patient here for over 10 years and can say I've finally had…read moreenough. they were irresponsible and negligent. I told them I was pregnant and women with epilepsy can have a hard time with dosing medicine correctly. they never answered their phone when I called, never told me I would be experience seizure symptoms or anything for that matter. I felt alone through it all and ended up having a miscarriage. I messaged my concerns to the doctor (because the only way you can reach them is through their portal) explaining my situation and how I felt disregarded. they never responded to my message and deactivated my account. I would go to anyone but this place. We have switched to a UAB Neurologist who actually knows how to communicate with their patients. I'm happy to no longer be a patient at this place.

Another easy and smooth appointment. Street parking and the parking lot in front of Whitaker Clinic…read morewere full when I circled around. Parking in the Kirklin Clinic lot was accessible. This is a busy garage that I am very used to (just drive to the 6th or 7th floor and you're almost always guaranteed to have a spot without struggle). Take the elevator to the 2nd floor, use the crosswalk in the garage that connects Kirklin and Whitaker Clinic, pre pay for your ticket once leaving at a kiosk or pay the attendant (prepay is typically faster to get out). I'm so thankful this clinic (for my floor) has a 30 minute grace period because a 30 minute commute took an hour and 15 minutes the day of my appointment. It pays to normally plan to arrive to my appointments 30 minutes early so I had 15 minutes of a grace period left. Staff is efficient, they got me in and out much faster than my initial appointment, all questions were answered, we agreed on how to move forward and I was sent on my way. Very satisfied with my choice to use this facility.

The facility is a top notch facility but the parking is horrific! I come here quite often for…read morefamily and friends, parking is always a nightmare! We ride through the parking garage looking for an available space when some drivers take up more than one space, it seems on purpose. We pay for this aggravation just to walk long distances to get to your clinic. Boom, you're blood pressure is elevated!. Fix the parking or don't charge the patients!

Never ever ever think Joshua Turners going to do the right thing for you. I mean filling out those…read moreforms are part of the job they still owe me 4 weeks back time right now but he still won't do his job, tell the truth I wasn't released till 3/7 so he should have at least filed the form to get the 1800 dollars my short term disability carrier owes me then I could afford to have my surgery but he's keeping me from getting the surgery I need by withholding the forms to get the 1800 so I could pay a car pymt and a month's rent and go have the surgery without worrying about being homeless when I came back but ... Dr. Turners with the Birmingham Heart Clinic he's the one who doesn't have one ! Can't miss it if you've ever seen fake compassion you'll spot it right off some Dr's to it for the people they serve, then their are the ones who only care what they can bill you for !

Absolutely the best Cardiologist Care ever!! Service on time & Doctor spends adequate time with…read morepatients! Would not go anywhere elose unless my cardiologist told me to!

Always great care by Nurse Practitioners , Nurse and Dr McLain! Office staff nice and helpful also!…read moreVery pleased with the care I receive from Dr McLain and Associates!

Dr. McLain is exceptionally knowledgeable and compassionate. He stays up to date on medication…read moredevelopments. He has a heavy patient load, but he does not rush through your visit and explains why he is choosing a specific rx or test. I saw many rheums. before i found Dr. McLain. None seemed to hear me or care that I had symptoms of multiple autoimmune diseases that would be in their wheelhouse. They gave me short shrift, and I was getting more and more symptomatic. Dr. McLain listened, had labs run, and explained to me the implosion of my health. You couldn't find a smarter, more caring dr. anywhere.