This place is great, I was have some ongoing issues with my former dry cleaning place that I would…read morealways go to so I decided to go try a new place. I saw The Laundry Craft in Mission had good reviews so I went to try it out. I dropped off three items to get dry cleaned. The women there who took care of me were nice and helpful. Dropped my stuff off Monday and it was ready Thursday. They will text you when your order is ready for pickup which is very convenient for me. Overall, very stress-free and easy experience. I will be coming back here and I highly recommend it

I want to love this place! The machines are great. But the staff is not. They close at 9pm, but…read morethe staff is committed to getting people out by 8:30pm - and they are very overt about it. That may not sound like a big deal, but being rushed for no reason when you've already worked a full day and just want to fold your laundry peace is not amazing.

This laundromat is unusually busy for a Tuesday midday. Most of the dryers are full. Good for them!…read moreThe machines are a little grubby and could use some cleaning. Not sure why some laundromats don't take scrub brushes to the detergent input bins but this is one where you can't find a clean one. The lighting is good nice clean bathrooms and it's relatively inexpensive compared to other laundromats. Not sure I would come back though.

Super clean laundromat!! They have everything you need if you've forgotten something! The owners…read moreand staff are very nice!! Highly recommended!!

Great place to do laundry. The little Mexican looking lady talks on her phone constantly and talks…read moreshit on the customers. 9am Wednesday, November 5th 2025 and she's behind the counter talking loudly to someone on her cellphone how "customers are cheap." Yeah? Kinda why they're going to the cheapest laundromat? Moves on to her neighbors house getting broken into. Then back to how "people wait in their cars when they should be watching their laundry!" Recommend going at night, less employee interaction. The lady literally disrupts any peace while doing laundry. I'm pretty sure they were meant to be jabs at me because I wait in my car with a timer going because the different smells in the laundromat make my head hurt. She also is conveniently off her phone looking out at me and then making it look like she's checking doors. Girl, if you see this, I got better things to do than be your concern right now. I simply want to get my laundry done in peace and then get to work. Other than this lady, the laundromat has decent sized washers and dryers. It's cleaner than others.

I come here often and today there was especially good customer service. Very timely with help on…read moremachine issues, friendly and helpful staff today August 24 2025. There is nothing worse than a laundromat with lousy staff, and this place is awesome every time I come. Thank you wash house!!

Not all laundromats are the same, and this is better than most in the area…read more It's not a big place, but there are plenty of machines so there's seldom a wait. The machines are newer and more reliable than at a lot of other places. The tables for folding are huge. The newest washing machines take a little longer, but they extract so much water from the clothes than drying time is reduced by about 25 cents a load. The result is less time overall doing laundry and less money spent. The staff and friendly, and the clientele are very diverse. My only complaint? Laundromat doors should open both ways. Generally your hands are full both entering and exiting, so having to use the handle to open the door isn't easy.

If I could have given 0 stars I would have......did my laundry here today and all my things were…read morestolen out of the dryer while it was still running. The first thing the owner said to me was " we are not responsible" I take responsibility for that because I left to run an errand because I was a regular customer I thought some sympathy would have been given. SMDH there were 3 witnesses that came forward to tell what they saw and heard( a woman had been eyeing my son's things) the owner said how can we be sure that " she" even took your things? The moral of this story is...... I'll never do business with at this establishment again, I'm guessing if I were one of them- this outcome would have been different. Edit......was contacted by the owner- he said he had some clothes that were left there by other customers that I could go through, that was all he could offer

Used them about once a month for about two years. They were okay. The detergent is rather…read moretoothpasty smelling, spots were not removed, and the driver was always terse, even though I always tipped 20%. But they were always on time, if not a little early. Last week the driver took it up to a whole other level d-baggery. Basically they accused me of hiding in my "big house" (I was out of town for a few days and forgot to set the laundry out) because my truck was in the driveway, and not communicating with my (non-existent) staff of servants about setting the laundry out for pick-up in a timely fashion, except much much less literately. Maybe ownership should have a chat about customer service with this driver, or dont let them interact with the public. Just saying.

I am very pleased with this company! They did an amazing job with my MANY LOADS! I recommend them…read moreto any overwhelmed mom!!!! Totally worth the money

I just moved to N Kansas City and I get all of my dress shirts and suits professionally cleaned, so…read moreI looked for a new dry cleaners upon moving. I went to this Pride location because I had heard good things about Pride in Westport and around midtown. Dude, every experience with this store has been disappointing and frustrating. I had a pair of slacks I took in on my first visit along with several dress shirts. I had to take the slacks back THREE times in order to get some small spots removed that were caused by a milkshake that splashed on a floor in a restaurant near were I was standing (simple protein stains) THREE TIMES I had to take them back because the spots continued showing up every time I went to pick them up. I was offered no apology and no compensation for all of the repeat visits. Then I started uncovering the dress shirts I got back from them in my closet and there was no starch and no seams pressed on the shirts!!!!! Everytime I dropped shirts off I requested heavy starch. They ignored all of my requests. Guys...a dry cleaner? I have few requests. #1 Clean my clothes #2 iron the shirts and add starch when I request it. These people aren't even kind. Just a warning before you invest the time and money that I did in the NKC location. Find another dry cleaner.

Quick service. Haven't had any issues with my shirts like I have with many other cleaners.read more

BEST laundromat in the Midwest!!! Best laundry drop off service anywhere! No one does it better…read morethan this place! Especially the drop off laundry service! Thank u guys soooo much!!!

Rant session: ever since they've ownership, it's not been the same as it was with the prior…read moreowners! There was one woman that worked there that was so sweet, and very helpful even when she wasn't asked. Come to find out they let her go because the new wife had a personality conflict! It's really a shame that you let good people go, because the owners wife can't get her act together! The woman they let go ran that place as if it was her own. She took pride in her work and it showed! We've sensed taken our laundry, business elsewhere, to never return to this poorly ran establishment!

They're fast reliable and work with your schedule. Would definitely recommend if you don't have…read moretime to do laundry like me

From the owner: Women-owned & operated Laundry Service Providing Residential & Commercial Fast friendly same day…read morelaundry delivery service.

Close to he house, however looks like a fucking tornado went through. Not very clean or sanitary…read morefor sure . Items left all over the place. Trash here and there. Probably won't come back here. Very disappointed. No attendant to be found. Oh if you need the bathroom, go next door to subway.

I do my dog's laundry there every few weeks. I think the owners should be ashamed of offering this…read morebusiness to other human beings. Machines are always broken. The place is not clean. Have they ever cleaned the machines? I think not. There are puddles of water on the floor. I take more pride in where my dog lives. Because I needed quarters one day, I went to Subway next door. From that experience I think the same owners have the laundry mat and Subway. I also think these are minority owned businesses. Lots of people in the neighborhood need the service. The folks that own and/or take care of the property need to step it up. Not a chance in hell I would eat at that Subway. Yuck.