I love shopping at Kohl's, It's one of my favorite stores, especially picking through the seasonal items. I went in to spend some Kohl's cash That was going to expire today and I just wanted to say that the young lady who checked me out was so friendly and fun! She helped me find a coupon that I didn't realize I had on my app, which I totally appreciated and ended up getting two of my items because of the excellent deal. I wish I would have gotten her name to give her a shout out but she had long blondish hair and was super sweet. Thank you read more

Kohl's - Cute! Ceramic Solar Pumpkins - Department Stores Near Me - VISALIA, California

I am not quite sure the racing behind this, but there are two entrances to this store. They have one closed, for no "apparent" reason. Just a sign directing you to the next door. The odd thing is, the "Closed" door is the only one with a proper Handicap assist for the door. (the little button that safely opened the door for those who need the assistance... which at times could be me!). This may seem like a minor inconvenience, but it is also an ADA Violation! Businesses have been fined or even shut down for such violations. So... Why is this door closed and locked. Hmm, here's another thought. If it is "locked" is that now a Fire Code Violation? read more

This place is very dirty. I can write on the dust. Not sure who cleans this place. It's horrible. Save yourself. read more

Kohl's - Department Stores Near Me - VISALIA, California

I needed to pay my Kohl's bill late this afternoon. I was also buying a few small things. I was so impressed with the lady who helped me in the customer service area! Her name was Elizabeth. She was so personable and friendly. You don't see people like that too often anymore. Genuine kindness and service with a smile. She was also very efficient. Thanks for making my transaction pleasurable! May we all try to remember that kindness goes a long way! read more

Auto bots lets roll out the collection! This store is great if you know what kind of store you want it to be.

It's bad service, they don't care about u or ur question! It took us a hour just to ask one question for a fidbit®

Always clean and I love their clothes line.. Khols always has great sales, you can't neat the prices. read more

Kohl's - Department Stores Near Me - VISALIA, California

Sierra, team leader or assistant manager of some sort was unwilling to make any consideration for people that were unnecessarily standing in line for nearly 20 minutes because one customer couldn't get her credit card to work and also then couldn't find a tag on a backpack to scan. Finally, Sierra opened an additional cash register and it took me less than 30 seconds to check out. She should have done that way earlier. If you think that not taking care of customers for your mistakes will fly, you are wrong. You will be named. Have had issues related to long wait times to check out before, too. Poorly managed register service. read more

I'm from out of town and needed to get a gift card,with just two cash registers opens and two long lines of people.Grrr. Not how I want to spend 20-25 mins! read more

Always helpful/cheerful staff. Yeah, place can get cluttered from time to time but a good selection of clothing, shoes and theres always an awsome deal if you ise the app. Bathrooms are also always cleen here too. read more

I went in and this one worker who I believes name was Keila helped me with everything I needed and she was so sweet and kind. 10/10

The WORST customer service I've ever experienced. I explained to the employee what I was looking for in the jewelry, meaning, I didn't want something cheap. So when she comes back after looking in the Lauren Conrad section I explained how I wanted something out of the case to which she said 'well did you see it in the case? Then we don't have it'. I don't know how I remained calm but I just simply just walked out of the store. Didn't stick around to catch her name but her teeth were enough to identify her for next time. read more

Customer Service dept was terrible. They have 2 lines but 1 cashier and cashier ask who's next? We look at each other and don't know. I didn't know we are suppose to keep track who's there first. They don't know to alternate the line if u have 1 cashier. Makes no sense to do 2 lines when you don't know how to run it. The line was getting so long she decided 10 mins later to call for back up cashier. Since they do amazon return there it's been terrible. read more

Wanted something from Kohl's on Black Friday, but they started 7 hours early on Thursday. Online was sold out in two hours or less. I remember why I don't go here often limited supply. I wanted a watch that wasn't a door buster item or anything. Why call it Black Friday when it was sold out at 6pm-7pm in Thursday? read more

I came from Georgia to visit my family here in Tulare County, stopped by this Kohls and I don't know how they train their employees as far as customer service goes, but they need to do MUCH better than what I experienced. My mother and I wanted to get a few jewelry pieces and when it came time for me to check out at the jewelry stand, this associate by the name of Tiffany was disgusting. While I stood there waiting to be greeted, she should there just fiddling her thumbs. I get it, southern hospitality isn't everywhere, but you still have to know how to treat your customers regardless. I asked if she was available and she closed her eyes and nodded her head in a yes response, but no words, nothing. I'm actually moving back to the valley and honestly this was just unacceptable. Fix it. read more

I love shopping in this store because it so quiet. I can think and shop without other customers distracting me. The reason I gave this store 4 stars is because of the prices!! Some of the prices on items its just ridiculous!! As for the sales...amazing!! I spent 50 bucks on 6 items, and saved 90 dollars!! Wow!! Love the sales here! read more

I absolutely love going to this store! Every time I go shopping there I am always happily greeted at the entrance by the employees and if I ever have any questions they quickly answer them and help with anything I need help with. The only thing I do not like about this store is how ugly and and old looking the dressing rooms are but other than that it is overall a great place to go shopping! read more

Worst customer service!!! They only have one cashier online pickup, That one cashier called for help nobody came until the manager came and asked for more cashiers. read more

I went for a pair of black jeans. I forgot my glasses, asked an associate for help just to see if they had my size. She would not walk less than five yards to help. She called the associate for the men's dept. She or he never came. I approached the same associate as before along with another manager type, he also wanted to call for the other associate rather than walk 5 yards to help I will never return to the store. They really don't deserve the one star I gave them. read more

your associates are RUDE and unhelpful. you really need to take a second and look at who you've hired. I think her name was, what, crystal? she was incredibly rude and unhelpful. my kids wanted some nice clothes and i was asking for a size and she just rolled her eyes and walked away. fire sherri and dinaya too. awful people. just awful. read more

I love the clothing I just don't like the wait! There is always a long line and only two people at the register. But I tolerate it because I love the clothes and the sales. However this last time I was there, as soon as I walked in there was a young woman sitting there cussing & saying 'I'm off the fucking clock, you deal with this shit' the other girl who she was talking to behind the register was laughing. It was out of line and very unprofessional! I was trying not to let it bother me but I could still hear them so I just left. read more

Extremely messy!!! Could not be go down the shoe isle. All clearance items were not in appropriate size sections. Too hard to shop.... left without a purchase! read more

Customer service department doesn't explain policy for returns/exchanges. Resulted in me getting in line 3x! I wanted an EXCHANGE not a return but with the exchange policy it was impossible as there was no selection for the brand I had. A return would've been less than half of what I paid. No resolution! The KOHL'S cash isn't very beneficial if you have a return or exchange. After spending over 500.00 this month I'm very disappointed and won't be shopping there next Christmas. read more

I returned something with my original receipt, had the card I used, and for some reason they gave me Kohl's cash instead of a refund!! I had bought the item online just a mere week and a half ago. Oh, I forgot to mention it took 45 minutes just to wait in line. Why on earth would I want Kohl's cash??? The supervisor couldn't void it and said I could try to have corporate mail me a check. I would have been better off returning without a receipt!! The woman working had the worst attitude, like this was somehow my fault for buying a gift that didn't end up fitting. read more

Great store, just a shame that they make everyone wait forever in line to checkout. There was a line when we arrived and a line when we were leaving. 15 min waiting to pay for goods seems excessive. Stop stocking shelves and help people give you money. read more

absolutely will NEVER return to this location again! I just moved into town amd was shopping here for the second or third time and the woman at the customer service check out (diane) was so RUDE! called when I got home to speak to a manager was on hold for 25 MINUTES!! hung up and called again on hold for another 15!! still NO ANSWER !!! horrible customer service!! will wait till tommorow and call corporate office since today's sunday read more

I recently came into kohls knowing usually they don't carry my shoe size but I had kohls cash (which is awesome) so I thought I would try anyways. What seemed like the supervisor or leader of the shoe department Corrina, was a GREAT help! She helped me find a few shoes in my size and helped me order the ones I really wanted online through the store. So happy I decided to come and check kohls because I was pleasantly surprised and treated with awesome customer service! Thanks Corrina! read more

Even after all the coupons and discounts the place is still expensive. Staff is very friendly though.