This Kohl's is the nicest one out of the four in the San Antonio area. They have good deals and they know how to sucker me into their store. I get coupons for them in the mail a lot. I haven't had any for this month, but I am sure I will have some for next month in the next few days.
The store is nicer than the ones along 1604. This one looks presentable in the shirts and all that. But when you get farther along in the store where the Gloria Vanderbilt jeans are at, it gets messier. It would help if the customer would put things near where he/she found the item. It doesn't have to be in the exact spot, but it would help if the customers would be more considerate of the employees.
I am a cashier at the Randolph AFB Main Exchange. Some people have no respect for employees at any store. It make me upset and angry when people think retail isn't work. Have they ever worked in retail before to even know what it's like? People in retail work their butts off to keep the store presentable and up to the standards of the store manager.
The store is nice and bright. And sometimes, the light if you are in the right spot is too bright. I was once under a light that shone in my eyes like the sun. I thought it was the sun at first.
The employees are respectful and leave you alone if you say you're just looking. In some stores, that isn't the case, especially at Macy's. I think that other stores need to take a lesson from Kohl's on that. One time I asked a lady at Macy's why she wouldn't leave me be so I could look. She said well, that's how we're trained.
Kohl's has good bargains. Sometimes they don't have the selection you think they should. Some stuff you see online isn't in store yet even though it doesn't say online only. One time, years ago I wanted to see if they have a mother's day necklace for my mom and the lady at the jewelry counter said in a strained tone of voice that it was online only.
I told her it didn't say that, I told this lady that I made darn sure as to whether it was online only. I haven't attempted to buy fine jewelry at Kohl's since then. I wasn't going to be talked to disrespectfully again. It was only a couple weeks before mother's day because I like to but my gifts early before it gets pawed on by hundreds of people.
They need to go by size . Put a size 2 at the top and a size 16 at the bottom. This would really help the customer looking for a specific size in the women's department. I don't want to have to dig through a ton of clothes to get what I am looking far. They need to label what sizes go where and this way the customer and employees can avoid confusion.
It would also save the customer time and the customer wouldn't get frustrated looking for her size in the clothes. The same goes with the shirts put a small in front and extra large in the back and go from there. It would save the person from having to maneuver shirts to look for the size.
The same goes with the pajamas that are hanging on the walls that aren' t folded up. This would save anyone time be it a man who might be looking to buy a gift for someone. I hate having to dig around to find the size I need. I think it is just stupid to have to dig around to find the size I need.
The solution would be here is to work as a team and make sure that the sizes are put in order from smallest to biggest at all times and it would help if the customer would consider the employees. That is part of the problem. Employees are always pressed for time because they have time limits to spend in each section of their department.
They need to monitor the dressing rooms better. The dressing rooms are messy, except for the lingerie department. That one is always nice and clean. It doesn't look like someone barfed up clothes in the dressing rooms.
It is really off putting when I go into a dressing room and find people's clothes all over the place. The customers need to think of the employees at this store, and especially other department stores like JCPenney, Macy's, etc. I hate it when I go in a dressing room and find at least one person's clothes in there.
Sometimes it looks as if there were multiple people in the dressing room before me. When the customer is done with trying on the clothes, the customer needs to take the clothes out of the dressing room and put on the rack provided. If it doesn't fit on the rack, put on the small table near the rack or in the bottom of the rack so that the employee doesn't have to check every dressing room for clothes.
This is one of the worst places for dressing room messiness. I cannot tell you how some dressing rooms look because you have to see it for yourself to believe it. My mother raised me to ALWAYS put back my clothes after I was done trying on and deciding which I liked and didn't like. read more
