This was an amazing experience.The kind lady at the desk showed me just what I needed and it all…read morefit me perfectly. this place deserves all 5 of its stars. There is a HUGE selection of clothes. The discounts were super helpful, too. I also greatly appreciated the volunteer discount! thank you so much!

N E W O W N E R S!!!! I cannot say enough good things…read moreabout the new owners, Eunice and Trey. I was given a list of scrubs that I could order with my work allotment and wanted to try some on because they are all cut and fit differently. Eunice took the time to look at the product numbers I was given, and to pull those scrubs off the rack for me to be able try them on. I was easily there for 2 hours, and she was just phenomenal. Kind, helpful, and extremely knowledgeable about their products. Her husband Trey answered all of my questions about embroidery services that they offer as well. I went to a scrub place in Port Charlotte, and another in Sarasota before I wound up here with someone that was willing to help me. They have my business going forward! Give this store another shot, the new owners were amazing.

Do you enjoy waiting in line for 30 minutes with only one register open, and 16 year old employees…read moresneering at you? Then this is the place! One hint: shop online

Paula is amazing with Bra size, knowing by looking at you what size Bra will look and feel the most…read morecomfortable based on your needs. Paula, is professional and never makes you feel self conscious about your body. Highly recommend go see Paula at UTC Victoria Secret. Stephanie

I had such an exceptional experience with Jana in the sunglasses department at Dillard's at…read moreUniversity Town Center Mall in Sarasota that I felt compelled to share it with both the store and corporate leadership. I came in simply looking for a new pair of sunglasses, and Jana immediately stood out for her professionalism, warmth, and genuine enthusiasm to help. She was incredibly knowledgeable and took the time to thoughtfully suggest styles for me to try, all while making the experience feel relaxed and enjoyable rather than rushed or transactional. What impressed me the most was her level of engagement and initiative. She could have easily remained behind the counter and waited for customers to approach, but instead she actively helped guide me through different options, offering expert suggestions and encouragement as I tried on several pairs. She made me feel confident and great in every pair I tried. In fact, she suggested a pair that I would have never picked out for myself -- and I loved them so much that I purchased them immediately. I walked out absolutely thrilled with my purchase. As someone who studied Fashion Merchandising in college and worked in retail for over 15 years, I recognize truly exceptional customer service when I see it. Jana demonstrated the kind of service, product knowledge, and personal attention that elevates the entire shopping experience and ultimately drives sales. Employees like Jana are incredibly valuable and truly represent the level of service that keeps customers coming back. I hope she receives the recognition she deserves -- she absolutely earned!

Hands down the BEST customer service at this store. Debbie is the very best in the men's Tommy…read moreBahama section--very friendly and customer oriented. Goes above and beyond.... Tiffany in housewares ( dishes, etc) and Mya in accessories ( Vera Bradley, Lilly Pulitzer, etc)...if was it the other away around?

Fantastic deals ! Excellent customer service! Excellent care and fashion advice which is so…read moreappreciated! Thank you

My original review was not going to be as nice. However, upon returning to have our purchase fitted…read moreI was able to voice my concerns to a couple of very attentive associates with every intention of making my previous, no so great experience right. Aaron was a rockstar and made me feel welcome and comfortable willing to answer all my questions. We appreciated the great deal on those beautiful shoes and even more than that, the extra time each of them took with us. Next time we plan to go custom!!

This store maybe small in size but large on friendly customer service & was pleasantly surprised on…read moreprices. Lots of sale & clearance items. Too far to travel unless you happen to be in that area of the west coast but well with it if you are. Store is very organized & clean with some great tips from helpful sales staff.

Great store and the people who work there. My mother loved this store,and so do I. I will be back…read moreagain

Bari was super helpful at the Jo Malone counter. She knew…read moreexactly what I was looking for and took great care of me!

They just filed bankruptcy but it's business as usual. The service is good, so are the displays…read more The bathroom is a little untidy tho.

I bought an ankle bracelet. Six weeks later it broke. I took it back to exchange for a new one…read more I was told all jewelry sales are final. Even substandard merchandise they sell. Not impressed.

Everyone at the store is super helpful and friendly. Some of my cutest outfits are ones they…read morebrought to me to try on that I never would've tried on my own. Cute clothes.

I bought a cute white sweater ruffle tank that I can't wait to wear and a cute white dress with…read moreblack sitching. So many cute things here and some unique pieces. I am loving all the Halloween stuff especially with Snoopy. I would love to come back to this store. I love my genes. blonde hair and blue eyes.

Tremendous Customer Support I have been wearing the same…read morestyle undergarments for as long as I can remember. My lovely daughter introduced me to Aerie while I was visiting the East Coast. I went to American Eagle at Sarasota UTC mall and was greeted by Julia, she was helpful and encouraging to help me find a new style. Julia and her teammates Taylor and Mandy were all kind and focused on customer support!