My experience with the items here are always pretty good. I normally always find something I like,…read morebut the two older women that work the fitting rooms are just simply unpleasant. I like to try things on before I buy them because I really don't like to have to return things, but everytime Ive wanted to try something on and one of them are there it's been horrible. Everytime I just say forget it and turn around. They talk to you like you are a child and that you are inconveniencing them. When I get in the room i'm not even excited about the things i've chose because of the encounter. Unfortunately this has happened to other people I have been with as well. It makes me not want to get anything. Its been such an uncomfortable experience everytime ive seen them.

Great customer service. Shout out to Bree and Gracie for the compliments and sales tactics.read more

In store sampling the ESW vanilla almond butter lip treatment! It can replace my chapstick with a…read morenice glossy glow!

After today's drive up pickup order experience, I will actively be avoiding giving this location my…read morebusiness. I am a target circle 360 member and routinely place pickup and delivery orders as I have two young children which are difficult to shop with in store. I have only ever picked up an order ONE time from here as I do not live in this area, but find myself here temporarily as my family and I have been displaced following an emergency at our home. Due to being on an important call the entire way to the store to pickup my order, I wasn't able to hit 'I'm on my way' in app, which has happened before at other locations never with ANY issue. I get to this location and park in spot #1, and hit 'I'm here'. I expected it would take some time because I didn't let the store know I was on the way, but being the only car there I didn't think it would take 20 minutes. Regardless, when the team member arrived at my car I was courteous and didn't complain. I open my trunk and give her my pickup number as she begins throwing my order in the trunk and without as much as a hello begins to LECTURE me about the inconvenience I've caused through not hitting 'I'm on my way', how they have to meet certain metrics and I need to do that in the future (there won't be a future because I don't live in the area, and even if I did I would never return here). I apologize and tell her it's been a very difficult morning and I forgot to do that while distracted by my situation and my small children crying in the car. Instead of stopping, she continued to express her frustration with how I should have hit 'I'm on my way' and how NEXT time I need to do that. She left my trunk open when done, no thank you, nothing but complete disgust and attitude. Please note that this is a representation of your store. It is completely unacceptable to behave that way, especially not knowing what people may be experiencing in their personal lives already. I've called the manager and talked to them about this situation, and although I appreciate her apologizing, she also defended the fact that this store strictly reinforces notifying the store when you're on your way, even going so far as saying they give people NOTES and printouts about how it's important to let the store know you're on the way...lol. You shouldn't have anyone on the way to your store period with the lack of professionalism and appreciation for your customers. Yuck.

I went today to find a dress for a special occasion, and had the most awesome experience. I told…read morethe associate what I needed it for and she help me. She keep picking dresses to help me. She was so attentive. I have never had any help like this in any store.

I've always loved this company from the moment they opened their doors as a plus size gothic / punk…read morerock store to what it is now. I'm glad to have so many choices to have work clothes and clothes to go out with on a fun night. Everyone is very helpful and pleasant to talk to. I enjoy the assistance and friendliness of the staff

Discovery is known for their hot fashion at extremely discounted prices. With such discounts, the…read morequality drops. However, I still find it worth it when I can purchase 3 dresses or more for equal to or less than the price of a department store dress from the mall. If you are like me, keep your purchases out of reach from your pets as their cute little paws will tear through anything. The quality is not the best, but it's well worth it for the variety you can find there. I just purchased 2 sets of boot socks on clearance for $.99 apiece. Buy them anywhere else and you'll spend a MINIMUM of $5-15, unless you're shopping from an online retailer such as Grace and Lace and can spend $20-35 for the handcrafted work. I also found a SUPER SNAZZY, classic black jacket that was $16. The jacket was somehow both delicate AND fierce. All in all, if you're on a budget yet wish to dress trendy, sexy, comfortable, or classic, Discovery has all you need. If you're a Pinterest gal and find that you can't afford the outfits you like pieced together by the pros, you certainly can afford those pieces when you're shopping at Discovery. (I hate adding this in, but imaging buying direct from China but eliminating the wait time for shipping and guaranteeing that what you see is what you get. That's kind of like Discovery.) Shoes on clearance range from $5-10. Their full-price shoes are not much more than that. Bras are good quality, but then again I'm not as well-endowed as some. Accessories are very reasonably priced. You can always find something on clearance for a knock-your-socks-off price. Leave your own review on other products I've not yet tried out from them. Complaints about staff? I've never noticed any issues. But then again I don't pay close enough attention. They were very courteous and helpful while we were there. However, a little bit of respect, appreciation, and common courtesy go a long way if you find a person to be a bear to be around.

They have a nice selection of clothes at really low prices, but…read moreI'm not sure the quality is all that good. My daughter bought a couple of items here, but I think it's stupid they don't have fitting rooms. They must have tons of returns.

Hot Topic is just one of those places I can't skip. I love their tshirts, the cute little purse…read morebackpacks and the loads of accessories. I do wish we had been greeted by an employee, but considering they had only 2 who were busy, I let it slide. I also wish they had a bigger space because they couldn't have many customers at once due to covid. I do admit I always love Hot Topics tshirt section. It was always the best place for fandom tees in high school and now I like them for my younger family members. I almost bought one of their ear cuffs but I didn't see one that I had an outfit to go with it so I skipped it for now. Next time I will hopefully be able to get a backpack.

I used to work for the Michigan City, Indiana location and I wrote a letter of resignation and…read morequit. About a year after quitting I visited the store to spend money. And was told that I was banned from that location without any explanation as to why. I don't understand how me quitting got me banned from spending my hard earned money at a store that I've been shopping at since I was 14yrs old. ​The store manager also has an employee working that was openly carrying a firearm inside the store (which is not allowed on mall property or in the store) How is she allowed to break rules and stay employed but I can't shop at my favorite store because I quit a job?

I went to look for a gift for my Aunt, and was pleasantly surprised when I walked into the store…read more The fashions were giving fashion! Everything was well organized. I was greeted by Taylor and she was friendly and professional. She provided me the details regarding a great sale and everything was going well until wait for it................It was a humid day, and I stopped at Panera and got a large refreshing 1/2 & 1/2 green tea & lemonade. After a couple of minutes, I had to go to the ladies room and was advised in an abrupt manner that they did not have public restroom, but I could go next door to another store. Okay maybe it's just me but I find that tacky. You are a store, that has women coming to try on clothing, and you don't offer basic accommodations? Then worst you direct a customer to another store what happened to "Give the lady what she wants shopping concept" in this case "Give the Lady a Restroom" to deliver comfort, and a Great Customer Experience. When I returned from next door, the cashier Sofia was kind, super polite, apologetic and friendly but I do have to say the demeanor of the others were not as welcoming as before they sent me next door to the restroom. The only thing I advised them was that I did not think that was right, and after going next door, I will not be trying on the other item. You cannot tell me the 3 of them are going to Walmart or the store next door to use the facilities. Especially when the store next door just opened in March. This is only my second time visiting and I have lived in the Community for over 12 years. The store has nice things so I would visit again, but I just did not like the overall experience that is the reason for the two stars.

Love the brand in general! This store was very neat and tidy. The staff was friendly without being…read moreannoying. They checked for sizes at different stores for pieces that had but not in the size I needed. Easy to find being close to WalMart.