Not sure why this is my very first review of this chain, but this is by far the GOAT of clothing…read morereselling stores that I've been to over the years. There are multiple franchises throughout the south (and prob all over the states) and I first discovered UC years ago in TX. They give you more bang for your buck when it comes to buying your clothes compared to other similar stores, though they are somewhat picky and want to buy for the season or trends, which is fair. If you're selling, they will offer more value in store credit vs cash. Getting store credit is usually my go to since I love to shop whenever I'm here since they always have a good selection of clothes, jewelry, shoes, and other accessories. They rotate inventory by the seasons so you will always find something you may or may not need lol. Plenty of fitting rooms that are always clean. This location has a locked bathroom which is also very clean. Plenty of parking out front as well, including designated spots just for the shoppers which is nice. The sales staff are always welcoming and nice to chat with. They do a pretty quick job with turning over the items that they have to look through, but sometimes it does take a while and you do have to stay in the store for things to be expedited per their store policy, though that can possibly change in the future. Make sure you allocate enough time to chill in the store if you're selling. Overall, they have an amazing value on their relatively trendy items, and they often have color tag sales and I've seen some as cheap as a dollar per item, which is insane! Definitely one of my best kept secrets that I am happy to share with others since thrifting and upcycling is the way to go if you care about the earth.

The guy working is always at least professional. The ones with the glasses are extremely lazy and…read morewill just talk badly about customers in front of other customers. Defiantly not welcoming and I shop there often. Any item I've gotten here broke in no time or I didn't get the correct price. Would not recommend. The lady with red hair dye will purposely tell people she's not buying or "they're too busy," when she's lazy. Stop sending emails to sell or buy if I see her discouraging customers to sell. When she is pure lazy; you can be standing at the counter waiting to check out and she will just keep doing other things besides waiting on customers. The smaller younger one wi to glasses is a pure manipulative liar. The way her and the bigger one with glasses talks about customers is outrageous! Maybe it's jealousy but I've seen it more than once. If they hate their job; I wonder who forced them to apply. If management cared; they'd do something about the lack of kindness.

The lines here are usually not too bad, but during the holidays it can get pretty long. I don't…read moreknow if it's a lack of employees or what. I came in today for a return and had to wait a while in line. There is no counter specifically for returns only, so you have to wait in line with all the people trying to purchase their stuff. Probably not a good process. At least have a return counter. They usually have some pretty good deals here. Sometimes you have to dig around to find something good, but when you do, it's a pretty decent savings.

Got here at 9:00 and doors were locked. Hours online said they close at 11. Lady came outside and…read moretold us they hadn't updated their hours yet, but when I called the lady that answered said it was just tonight because they're having someone come hang signs up? Y'all need to get your story straight. I called the other Burlington on shields and they said they didn't close until 11. This location sucks and the employees are so rude.

Today I went into return an outfit I had bought I went early in the morning around 9 AM and there…read morewas really not a lot of people in the store. I got to check out with an associate quickly and my return went smoothly. I had my receipt and I had my tag still on my item and I got my refund rather quickly. The employees were very nice very courteous and the store looked pretty clean. The store really picks up and gets busy in the afternoon after 5 PM so if you want to get your shopping done early, come in the morning!

They were quite slow at the register but once I got to my cashier she not only apologized for the…read morewait, but also was super friendly and held engaging conversation while checking me out. She wrapped all my breakable pieces very well. The store was clean and organized compared to some other Marshalls. I always enjoy browsing their home section and always the clearance sections. Even their Christmas stuff was still tidy.

It was my first visit and I found what I was looking for which was a small corner table for $8.99…read more I also found an evening bag for $1.99 to use to carry my new Amazon Kindle paperwhite plus a new pair of white Express jeans (with tag) for only $13.99. I'm very happy! More pluses: 1) Excellent customer service. The cashier was so nice. 2) They have two dressing rooms. 3) They have a public restroom but you have to ask the cashier for the key which is a headless Ken Barbie doll :) 4) Very reasonable prices 5) Lots of good finds 6) Excellent choice of music playing 7) Their childrens clothing are very reasonably priced If you are thrifting for the day Goodwill is across the street. *** Stop here first because overall they are much cheaper and more reasonable. Will I return? If I'm in the area again I most probably will.

This is a really fun thrift store to dig through! They have great suit shirts for men all set out…read moreby color and size. It is super easy to find exactly what you are looking for! It has been hit or miss on suits as, like most stores, they separate the pants from the jackets and you have to dig.... WHY?! lol Anyway, follow their specials and get half off of certain color tags on certain days! Worth the trip for sure! My wife loves it too and always finds things, including fun vintage clothes!

I couldn't find what I was looking for, but the staff quickly jumped in and ordered it for me…read more they were very courteous and helpful.

The gentleman that helped me today was awesome. Very genuine guy. He deserves to be commended.read more

First off happy new year! I'm really normally not a old navy girl! It's too much stuff everywhere…read morealthough I love the gap and was told this store is comparable! had to get out today to pick up dog food! The weather in oklahoma is a cold flurry mix and if I didn't love my dog soooo much, I wouldn't left my home today! The old navy is next door to petsmart so I decided to stop. The store is practically empty with the exception of three customers and myself. The staff are working (talking to each other) and never greeted me or even turn a head in my direction. That's cool because I wan to look quickly and get out. I find a shirt and go straight to the cashier. Someone is ahead of me being rung up and another cashier is working on clothing he looks directly at me and looks down without a smile or word.. I just wait patiently for the cashier to finish with the customer ahead, she finishes I step up she turns her back and starts taking clothes out of a bottom bin and talking to the other cashier. At this point I'm still standing with items to check out and haven't been acknowledged. Oh well, I leave the clothes at the register and walk out. What's with people now a days. I'm the customer I shouldn't have to ask to spend money or be acknowledged at your business. Bad customer service. When I say I will never enter this store again, I will never ever shop here again.

Inadvertently made a pick up order for this location and not where I live…read more Called to let them know of my mistake. They immediately refunded me and were very polite and kind about it!

The team here gave excellent service and assistance. The…read moreworkers were careful to stay in the price range we were looking for and even checked online specials for us!

From the owner: What started out as one store in 1978 has since become the largest western and work wear retailer…read morein the nation. We say that our customers feed America, build America, and protect America. With an uncompromising desire to support the local communities we serve, we proudly offer the broadest selection of cowboy boots, work boots, western wear, workwear, western-inspired fashion, and outdoor gear. It is an honor to support the varying lifestyles of the people who make our country so great. Our vision is simple: to offer everyone a piece of the American spirit--one handshake at a time.

Everything ! Mr . Alexander helps you with is fabulous and very professional! Me and my husband…read morelove's Alexander Elite Fashions!

This place has all forms of formal and casual fashions. You HAVE to stop by and see the amazing…read moreprices. Al and family can meet your needs for formal and informal dress. Give him a call and/or stop by to see them.