my boyfriend and I stopped in the other day for shoes for his family pictures. we were helped by…read moreGloria. she was awsome! I took her multiple shoes and without attitude or complaints she looked them all up for me! she had a beautiful smile and a fun spirit! i felt very comfortable whole in the store. she even helped us make our final decision. 10/10 we will be back!

12/10/22 I went to NorthCrest shopping center to purchase a pair of Hey Dudes, I wanted a pair of…read moreslip ons after having a major shoulder surgery the 6th. I asked an associate what size was equivalent to a woman's 9 1/2 in a men's Hey Dude. She stated a Men's 11. She was WRONG! After doing a google search. It was a men's 7. Well, they were out of stock of ALL Mens 7's. It was suggested a I get men's 8. I got the men's 8. I've purchased several pair of hey dudes this for my oldest son year. Then, earlier in the week I purchased a boys 6/7 hey dude for my son, again they were out of stock, so I had them shipped to my house. I showed the purchase to the cashier asking her that with my new purchase in my had today, and the online order if I could spin the wheel. The cashier wasn't sure if I could or not. Confused she turned to the female manager working and asked if I could spin the wheel. The manager asked for my ID. Not sure what my ID had to do with spinning the wheel, but ok, I showed her my ID. The manager said yes I could spin the wheel. She walked into the office, she came back out and asked me what I ordered. I told her I didn't order anything, I ordered online it was shipped to the house, showed her the order. She was so mad at that point, then YELLED AT ME! Then said NO!! You can't Spin the wheel! I was shocked!! Wow! She must really hate her job to treat customer like this! In shocked I left. 12/12/2022 shoes were too big, I return to the store to return the hey dudes that I purchased. The cashier was very nice in the return process. Asked why I was returning them, I stated they were too big, that I needed a 7. I would go look on the floor, but last I looked you didn't have any, and I could not order online either. The SAME female manger walked up disrupted our conversation jerked the shoes off the counter looked at the bottoms of the shoes. I said if they were worn they were worn in the store and tried on again at home, that was it. She then threw them in the box. This manger needs to not have this title as a manager. She needs a reality check. I have filled out the survey online, and corporate has been in contact with me and stated that this will be looked into and will be resolved. This manager is down right rude and needs to be retrained. I will never set foot back in the NorthCrest Shopping Center Shoe Carnival Again.

This store is always so organized and clean. The employees here are so kind. Damien was our cashier…read moreand had exceptional customer service. I appreciated his positive attitude and enthusiasm. I love this store and will continue coming back.

First time here, great selection on merchandise and plenty of items to choose from, I see the store…read moreis under construction... a few helpful hints are not to leave tools about the store and sharp items are as dangerous left unattended.. Place is going to look fantastic after completion.....

They close at midnight and remind customers to come up to registers. I got in line at 11:30pm and…read more20 minutes later still in line - They closed self-service lanes and only one register open. Someone must be looking for Overtime because the cashier will be ringing customers until 12:30 at least.

For a big huge retail chain, this all in one is a place to go. It's head and shoulders and torso…read moreand legs and feet and several more feet and maybe even yards and miles over Walmart. Huge selection and better quality in produce and Deli.

Love the location. All of the staff were very friendly and helpful. Huge inside. The only downfall…read moreis they don't have a lot of men's clothing or shoes. Mostly for women. The prices were way better than the goodwill though!!

This is a nice store, that is well organized with reasonable prices. Employees are always pleasant.read more

Wow big lots has really stepped up their game. I haven't been to one in years and since my last…read morevisit the style of decor, furnishings and becoming has improved ten fold while still offering lower prices. They are carrying Broyhill furniture now! We picked up a shelving unit and bins for a as bedroom and it assembled easy and was very sturdy. Easy to follow instructions. The building is old and it may not be swept all the time but the shelves were stocked and staff was friendly. Staff was everywhere so if you have questions it wasn't hard to find someone. They even carried out my purchase Anna out it in my car! Who does that anymore? Prices are still lower but in some items, especially food items, I noticed they were higher than at my local grocery store. Just keep an eye on that! Checking out was easy as I purchased my item online with pick up in store option, which was a breeze to do. I suggest doing that if you're buying furniture. I would come here often if I lived closer. Great place to buy home essentials. We found almost everything we needed.

Wow this location has everything you can imagine. I have never seen a Big Lots store like this one…read more More in stock and a variety so diverse its incredible!

This is in a very busy area in the middle of Fort Wayne. Parking can be tight at times. It's a…read moregreat place to shop for clothing, toys, travel year. Often their prices are better than normal stores. The only downside is you never know what you will find. Sometimes they have extra clearance with red tag markdowns that make the prices a lot better. You never know when they marked down things unfortunately. Overall, this is a great bargain shopping place.

Love it! Great deals! I especially love how big this TJMaxx…read moreis, their mens and kids department is huge compared to most TJMaxxs I have been to in the US.

I never had any issues with this business. They are friendly and always willing to help. Plus there…read moreclose to were i live, i don't have to drive far to shop at this store.

As soon as I walked in the door I was greeted by Skylar. She was very knowledgeable and nice!…read moreHelped us with every question we threw at her!

I was visiting and had an upcoming Black Tie event so I needed to acquire a Tuxedo. I had…read morepurchased a jacket but was missing the other pieces. I shopped local stores but because I was returning home soon I could not get any alterations done before I would leave. I stopped in this store just to see what I could do, and was very pleasantly surprised that I could buy necessary items and have them for my size. The manager, Kim, assured me they would have them before I left. Due to the lateness of my order (late afternoon) the pants did not make the delivery for the next day, but I was called by Kim and assured they would be there the following day before I boarded my plane. Kim came in on her day off, 2 hours before the store opened, to meet me and provide the pants. Outstanding service and I'm completely happy with the extra effort that was provided to accommodate me!!!