"CAN I GET SOME KOHLS CASH?!" That's the phrase you'll hear echoing from our family every time we step foot into Kohl's -- and for good reason. This place has become a go-to destination for clothing, toys, and home accessories, all wrapped into one big retail win. Kohl's has evolved over the years, and the recent updates have made shopping even easier. Think TJ Maxx or Marshalls-style checkout lanes lined with snacks and impulse-buy treasures (yes, I've grabbed a candle or two I didn't need), and a self-checkout area that makes things super quick when you've got a toddler in tow. Pro Tip: We make a beeline straight to the kids section the moment we walk in. That's where the gold is: clearance racks of affordable, good-quality clothes for our son, plus some fun toys tucked in if you hunt around. Beyond kids' clothes, the home section is massive -- from cozy throws and stylish shower curtains to small kitchen appliances that make you feel like a pro chef. And don't sleep on the men's and women's clothing either. If you find your size, the deals can be ridiculously good. What really seals the deal? The Kohl's app. It's one of our favorites -- simple, organized, and full of coupons, discounts, and yes... Kohl's Cash. You'll usually earn $10 for every $50 spent, and it stacks up fast. Combine that with their store credit card perks and app-exclusive deals, and you've got a powerful formula for savings. Bonus points for curbside pickup and helpful staff who are always quick with a smile and happy to assist. The store is big, well-stocked, and we almost always leave with a bag (or three) and a smile. So next time you're headed to Kohl's... Just yell it with me: "CAN I GET SOME KOHLS CASH?!" Because trust me, you will -- and you'll be glad you did. read more

Overall I like Kohl's. As long as I can find what I want in sale. Which is often. If it's not on sale this week just check again next week. This location is in a out of the way place but for the right price on some name brand attire I will make the exception. One of the better things about Kohl's is the ease of returning Amazon purchases without packaging and near instant credit on my Amazon account. That has taken a lot of hassle out of anything I buy that doesn't live up to par. Be careful tho. Kohl's will give you incentive to make a purchase the same day you drop off an Amazon return. read more

Kohl's - Department Stores Near Me - CLERMONT, Florida

If I could give zero stars I would. I had ordered something online weeks ago expecting it to be a same day or at least same day pick up. Days went by and it still wasn't there. I had to go out of town and of course my order came in 3 weeks after I ordered while I'm out of town. They're saying if I don't pick it up by the end of day it's going to be canceled. I called to see if they could extend it until I get back. They said no. And to top it off the lady I was talking to on the phone just hung up on me. Very rude. read more

I used to buy almost all of my clothes here until they doubled their prices, oh I know "inflation", the Chinese suppliers haven't increased their prices, shop on Temu, better quality at a quarter the price read more

This place has changed a lot over the past few years, and not for the better.My last visit was on a Tuesday 5 minutes after they opened. The store was in extreme disarray and looked like it had been hit by a tornado. I found two employees in the store, and neither looked happy. Probably from the mess they had to organize because it wasn't done the night before. Looking around was disheartening, clothes on the floor and thrown over the wrong areas. Plus the amazing discounts are nowhere to be found. The prices being more expensive versus what I could buy online. I see many reviews blaming the workers. Sorry but I hardly think anyone wants to run a huge store with two employees. Kohls stock and many stores closed over the past few years. Apparently the first cost-cutting idea is to cut employees. That's sad. read more

Whenever I have time and am in the area I make a point to stop at this Kohl's to poke around. There is almost never an employee walking around assisting customers but their inventory is nicely organized and the store is clean. Every department seems to have a nice variety of name brand items. I love that Kohl's accepts Amazon returns. I recently needed to return a very large and heavy Melissa and Doug item. The customer service clerk just scanned the return barcode on my phone and I was done. Afterwards the clerk handed me a twenty five percent off coupon to use in the store. I didn't use the coupon but that is very smart marketing. Within minutes I received an email indicating that I received a refund. read more

This is the worst Kohl's I've stepped in. The worst customer service ever received from any manager. The woman's department manager should be trained in customer service and how to speak to clients. Being polite and courteous goes a long way, even if your items are in the wrong sale rack, or if your sale sign is not descriptive enough. "Sale items" is very general, if you state skirts are 60% off that is more specific. You post this and everyone is going to assume that everything listed on the racks with that sign are on sale. Not a good experience. read more

I should start by saying that I love Kohl's, and this incident makes me unbearably sad, but I need to warn others, so their holidays are not negatively impacted as well. DO NOT LET KOHL'S SEND YOU ANYTHING USING LASERSHIP! Demand they give you the name of the shipper at the time you order. If they tell you it's Lasership, just cancel your order, and try someplace else. My family's Christmas PJs - that I ordered on November 6th were never delivered. Lasership says they sent them back to Kohl's. Kohl's says they can't locate our order, and our items are now out of stock. Also, it will take 30 days to get a refund onto my Kohl's card. Lasership sucks! read more

Came to the store and there were no employees around electronics. I saw an employee named Jennifer and she was extremely rude and confrontational, not customer service oriented at all. She was enjoying the confrontation. Not the service standard I am sure Kohls focus on providing. read more

I went into the store this evening to pick up some toys I purchased online as well as make a return. Was greeted very well and served well until the return process began. The male a customer service rep was courteous but was unable to process the return. He called a male manager for assistance who was curt from the onset. After a quick exchange with the customer service rep the manager went into a barrage of excuses to refuse the return. Basically his demeanor was that there was nothing he could or would do for me and I was basically out of luck. I informed him of his combative attitude which clearly insulted him and made matters worse. He insisted on showing me something on his monitor to validate his rudeness. He only let up by walking away. Do they no longer care about how dissatisfied they make their customers? Have they forgotten to go above and beyond? I feel the answer to both of these questions is a loud affirmative yes! My kids are always keeping my Kohl's charge card full but that's not important to "Khol's!" It seems that retailers, or at least this one cares more about making money than keeping customers. We are all suffering during this pandemic not just retailers. Will be doing my holiday shopping on Amazon like everyone else this year. read more

Kohl's - Rude Mangers are free of charge! Have a crappy day sucker! - Department Stores Near Me - CLERMONT, Florida

I was standing at the jewelry counter wanting to buy Ray Bans, which is at the end of the jewelry counter. Due to the holidays, Kohls had a ticket counter they were using to handle customers. Unfortunately, they were not honoring it. I stood and watched countless customers get helped before me, thinking they had tickets too. After standing there for over ten minutes, I asked if they were even using the ticket numbers. They told me no and they would get to me soon, but they literally never did. I left after spending right at 20 minutes waiting for someone to help me, but they never showed up. I then asked directions to the restroom from an employee who was walking by, and got completely ignored. Even though i was holding my 3 year old daughter, I guess my question wasnt important enough for her to address me. Idk if they have temps or if management is that poor, but I would stay away from Kohls AT LEAST until after the holidays. It appears can't handle it. Thank you, to the employees in jewelry for ignoring me at the end of the jewelry counter, and not honoring your own system. read more

This Kohls location is great because there aren't a lot of similar retail stores in the area. The store is always well put together and the set up is easy to find what you're looking for. The staff has been friendly on all occasions. I love shopping at kohls because I can always find something on sale! On this occasion I came in for some kitchenware and when I got to the register, the cashier gave me a 20% off coupon that could be used right then! Excellent customer service! read more

Kohl's will send your refunds to a gift card instead of returning it to the source of payment, with regards to amazon returns. Be careful as they do this automatically and without your authorization. Be careful!!! read more

I bought a blouse for my mom for Xmas and she wanted to exchange it for something else. I no longer had the receipt so they only refunded the clearance price. The blouse cost $54 and we only got $23 back. WHAT A RIP OFF!!!! read more

A beautiful store! I love their selections! The store is kept very neat, the sales people are friendly and helpful! And I just LOVE their sales! I hate it when you see something in an ad in the paper and then go into the store and can't find it, or find that it has been sold out. Well today I saw some things I wanted to get that was advertised in the sales flyer, went out to Kohl's and they had exactly what I was looking for. Which surprised me because they were monogramed items and usually I can't find all of the initials we need for our family! Not only did I find all the letters I needed - but they were more then 50% off! Oh, and they have the most beautiful decorations for Christmas right now too! read more

This location had the worst customer service I've experienced. I highly recommend finding a kohl's out of state before giving this one your patronage. Long lines with no greetings, waiting in two separate lines for purchase returns. Not being asked for rewards number and no exchanges accepted. Overpriced and cheap quality. read more

Sales are GREAT, Sales People are kind, the store is cleaned & organized. What more could I ask for. Very happy w/ my local Kohl's.

Always friendly, returns are easy and they make every effort to provide the best service. Haven't had a bad experience yet!

The staff was very helpful, polite and considerate. The sales are pretty good. The store is really clean.