Sold a Sherri Hill HOCO dress to my stepdaughter knowing the zipper was faulty (one of the prongs…read morewas misaligned). Two employees -- including a manager -- showed her mom "how to zip the dress" and reassured her that the zipper didn't need to be replaced. The hook and eye also needed to be secured but weren't. Come the day of HOCO, the zipper completely gave out at the damaged prong, leaving the entire zipper broken. This was not an ideal situation for a teenage girl moments before her senior HOCO - running to buy supplies, getting sewn into her dress last minute, smeared make up, rescheduling group photos - stress and things that could have (should have) been avoided by simply replacing a zipper. Of course, no refund was offered, only the option to have the zipper repaired -- too little, too late. This should have been fixed before selling the dress. If something feels off with an item, trust your gut. Look over your garment and make sure everything is in place as is was promised to be. They seem to be more focused on selling at full price than on what happens after you walk out the door.

I cannot say enough wonderful things about Sorelle Bridal Salon. From the moment I walked in, the…read moreatmosphere was warm, welcoming, and everything you hope for when shopping for your wedding dress. My stylist Samantha was absolutely incredible -- patient, knowledgeable, and genuinely invested in helping me find the right dress. She listened to everything I had to say and made the entire experience feel personal and special. Michelle was equally wonderful and made sure every detail of my appointment was taken care of. I'm originally from the Pittsburgh area but now live in Richmond, Virginia, and I drove up specifically to come to Sorelle -- my sister bought her dress here back in 2016 and I always knew this was where I wanted to go when my turn came. It lived up to every expectation. My future sister-in-law was with me and was so impressed that she's already planning to come back for her own dress shopping for her 2027 wedding. What truly sets Sorelle apart is how they treat their customers as people, not just transactions. When I ran into an unexpected situation after my appointment, they handled it with an incredible amount of grace, professionalism, and genuine kindness that I will never forget. Small businesses like this are rare, and they deserve every bit of your support. If you are looking for a bridal salon where you will feel cared for from start to finish, look no further than Sorelle. They have earned a customer for life in my family.

I found my dress at URB bridal and the shopping was great but the alterations were atrocious…read more During alterations, I worked with multiple different people who obviously don't communicate well, because they had terrible carryover and very little progress between visits. Nearly all the work was pushed to the final fitting -- which was almost 7 HOURS. I didn't get to take my dress home until 6 weeks before my wedding, even though I'd purchased it in May 2024 for an October 2025 wedding. The quality of the work was equally disappointing: uneven seams, horrendous sleeves that looked nothing like the original design we had agreed on, an unhemmed layer of my dress that was completely missed until my guest caught it (they literally took scissors to the bottom of my dress and called it a hem), and a hidden corset sewn in a way that left bulky, visible seams. When I brought this to their attention, they blamed it all on me and said it was because my "continued weight loss" that made alterations difficult, or that I kept changing my mind about how I wanted the sleeves to be. But my weight did not fluctuate throughout the alterations experience at all (I kept track and was careful of this). And I changed my mind about 2 things very early - a regular corset back to a hidden corset (shortly after purchase) and the material of the sleeves (during the second appointment before anything had been done or made). Otherwise I didn't even ask for any other special customizations - I just needed the dress to fit me. It was clear they are just inexperienced and/or not skilled seamstresses. The environment itself also felt unprofessional: no 360° mirrors to see the back of the dress, dirty floors that left debris stuck in my gown (they blamed this on the type of fabric of my dress saying it "picks up everything" instead of simply keeping the floor clean), and loud noise from children in the next room throughout my fittings. When I raised these concerns and asked for a partial refund, their reply was dismissive and unprofessional, shifting blame onto me instead of taking accountability. In their reply they said that I "nitpicked every last detail" when I pointed out something out that was poorly done - but this is also my WEDDING DRESS. Alterations were overpriced, inconsistent, and poorly executed. In the end, I had to take my gown to another seamstress just weeks before my wedding to fix their mistakes. I didn't get my gown back until 1 week before my wedding. It was a nightmare. These women are initially nice during your shopping experience, but don't be fooled. They are rude, unprofessional amateurs. Please take your dress elsewhere for alterations. See photos for their poor work.

Make sure you double check their work. They ordered the wrong size and then wanted to charge over…read more1,000 for alternations. We had a great experience at first but what really counts is how you deal with a problem and they did not handle it at all.

AMAZING STAFF! We unfortunately couldn't find anything but we were treated like we did. Amazing…read moreselection in a cool atmosphere. I cannot recommend higher.

Found my dream dress here! I'm in love with all Maggie Sottero's dresses, and saw online, that…read moreWhite Orchid has all of her styles that I was looking at! My MOH, mom and Bridesmaid went with me. We didn't know that we had to make an appointment, but that didn't matter to them at all. They still treated us like we had one scheduled, and made my dress shopping experience so special. I felt so good in all of their dresses, and they were so helpful in picking them out, and helping me try them on. They definitely know how to make saying "yes to the dress", a very special day!

Gracie and the team here are incredible! After a less than desirable first experience at another…read moreshop, I was slightly skeptical of what experience I would have here. Gracie is so kind and I had full trust in her from the first round of dresses she pulled. Her attention to detail and ability to ask strategic questions that help narrow down your decision lead you to finding exactly what you are looking for, especially if you don't really know. I can't thank her enough for a wonderful experience and such a fun time! I highly recommend coming here to say yes to the dress!

It's going to be difficult to explain in a review how amazing and wonderful this experience was for…read moremy daughter and my family. My daughter made an appointment at this bridal shop to see wedding dresses and have a fitting. From the moment we walked in we were treated like special guests. Our person assigned to helping us was Jacqueline and she was kind, attentive and professional. She took a lot of time explaining the process to us about the dresses, the philosophy of the store and we were just all enthralled with all of it. What was truly amazing, was that she helped to select dresses based on what my daughter said she was looking for and brought exact dresses that she was hoping to see. Then she helped her into the dress and let her have the first look in the mirror at the dress before, opening the curtains and revealing the dress to the rest of us. I didn't know we were going to find the dress, but my daughter did and it was beyond anything I had ever expected. The entire experience was so memorable and enjoyable that I recommend that anybody who's looking for a dress and you're in this area of Pittsburgh, please go check out the store. She also made sure my daughter could follow up at anytime with questions or concerns and everyone hugged goodbye. We were beyond pleased and YES she said YES to the dress!

WOW!! This was my second time at this bridal shop. First for my older sister, now for me, and I…read morehave to say, Bridal Beginning has to be the most well run bridal shop in Pittsburgh. I went to three other bridal shops before coming here, and Bridal Beginning checked every single box. The staff were absolutely amazing, they were extremely knowledgeable and the shop is gorgeous. When you make your appointment, you need to fill out a "Wedding Dress Wishlist" so your stylist can customize your dress shopping experience. This was a game changer. They knew exactly what I wanted and had dresses pulled before I arrived. Sara was the stylist I was paired with, and she was fantastic! As I tried on more dresses, she continued to pull different styles that matched exactly what I was liking. She helped me stick on budget and make me feel like a bride. Looking back, I definitely should have came here first, but I am so glad I finally said "yes to the dress!"

I am blown away by this place! Bridal Beginning takes customer service to new heights. New York…read moreBridal Fashion Week was a few weeks ago and I saw a Hayley Paige dress that I knew was my wedding dress. I emailed them the day after the show and from New York Pam replied instantly and said they contacted the Hayley Paige team and can get the dress in THE FOLLOWING WEEK for me to try on. Literally from the runway TO ME?! I get there and everyone was so kind they were just as excited as I was to see this dress on and in person! I knew immediately it was my dress but they still pulled other dresses for me to try on since I was there anyway and so I could be sure! 10/10 if you are thinking about getting an appointment to try on dresses there let this be your sign to do it!! They make dreams come true!!

We had a lovely time visiting this quaint bridal shop. Hannah was our person helping and she did a…read morewonderful job finding dresses and asking questions. We enjoyed the bridal show and saw many beautiful dresses. This is worth a visit if you are looking for a good variety of dresses. My daughter would have liked a little bit bigger area to try on the dresses but overall she was pleased with the experience.

This brudal shop is second to none. Amazing bridal specialists to assist in finding the perfect…read moredress in their amazing selections. You will find your perfect dress here!

"I said YES to the dress at Marwin Bridal!"…read more MarWin Bridal and their entire team were absolutely phenomenal! I purchased my dress and veil from MarWin Bridal for my vow renewal. I also had my alterations done here as well. I highly recommend this shop for all of your wedding and bridal needs. I found this shop in search of a specific wedding dress brand (Essence of Australia) and MarWin came up as a vendor carrying the brand in my internet search on my area. We set an appointment and I received attentive one on one VIP treatment for the entire appointment. You can bring your entire wedding party group as well. I was not sure of the fit and style of dress I wanted initially. Their appointment app was helpful to prepare me for my visit. When we arrived, they helped me to try on several options from their robust collection to narrow down my search. They were extremely patient with me while helping me try on the dresses while providing helpful tips along the way. Their selection was robust for women of all tastes, shapes and sizes. Prices for dress and alterations were comparable to the market. Their shop was similar to a boutique and was bright, adorable and perfect! I am very indecisive and did a search among several shops in Pittsburgh before making my final decision. The dress of my dreams and the quality of the 2 dresses in my final running ended up being from MarWin. I took I pictures of all dresses that I tried on. I was pulled right back to their shop every time. Quality was unmatched. My dress had been at the shop from the first try on and was waiting for me when it was time for me to make a final decision. Special shout out to the entire team: Gina provided top notch customer service and helped me to try on dresses. She was an absolute gem the entire time and provided support services for my initial appt. with a smile. Karen was also there as well and they were both extremely helpful. Karen did the alterations and the bustle for my dress. She is a master with her skills. With over 30 years of experience, she made magic happen with my dress putting any worries I had to rest and made sure my dress had the most amazing fit specifically for me. Jamie was the owner and helped to provide follow thru and facilitated all appointments. She was extremely patient and professional with me the entire time and answered all questions I had along the way. She also helped me with try ons when my dress order came in. A free parking lot was available on site. I felt the love the entire time here. Thanks so much for everything!

We got Married right before Memorial Day weekend, during Covid times, but found the perfect Wedding…read moreDress for me, my Bride's Maid was with me and my my other bride's party they all agreed, it was the perfect dress for me, they were able to perfect machining dresses too.

I have heard nothing but horror stories about this place. I heard from multiple I know they have…read moregotten their dresses weeks some days before they needed it. Most recently my close friend got her dress for her daughters wedding under 3 weeks before the wedding already needing alterations as the dress was coming in a little big for her as she is petite. The dress was ordered in February was supposed arrive in May got here in July. When her dress finally arrived after MONTHS of anxiously waiting it came in a size 8. They apologized and offered to do the alternations however we have already heard of a list of problems coming from alterations worst being burn marks to an overseas gown. Thankfully she got alterations else where she was not offered any money off the dress and was told she already saved $100 because the store spent it to get her size (that she didn't even receive). She looked beautiful in the dress after alterations but after the experience it was hard to love her dress she spent a good fortune on. Moral of the story order your dress a year in advance or maybe look else where I hope that the store owner can learn from these experiences and do better.

My daughter and I had a wonderful experience! We were recommended by a friend to get alterations…read moredone on her wedding and my MOB dresses. Skye (the owner) did an excellent job. Always professional, friendly and prompt. On one of our appointments I luckily found a dress for my son's wedding as well! The shop is also beautifully organized with bridal gowns, dresses and accessories! Highly recommend.