Wade is THE MAN! I…read moreneeded a 220/240v outlet, wiring, breaker and the whole shebang installed in my garage for my Blacksmithing business, and I could not be happier with the service WB provided. He was more than communicative up to our appointment, arrived early, provided a free quote, and even gave me advice regarding the market on Copper Wire (which I cross-referenced and confirmed after the fact). He even went out of his way after-hours to scour a specific part we needed, and took photos to confirm fitment before committing. A better price than anyone else, faster than anyone else, full clarity regarding pricing, and some of the friendliest service I've ever experienced. Nothing short of exemplary service from the whole crew. If you're dealing with Wade, you'll be taken care of. 10/10, my first choice from here on out.

Wade came as schedule as on time. He Quickly diagnosed the issue of a blown fuse and bypassed the…read morefuse with his tool to see if the machine would come on and told me it will take a while to reset and it did. He asked me to lower the thermostat so that when it reset it would kick on. I had to go to my phone app and remove the restrictions as my thermostat was locked at 78° and that was the internal temperature of my house. At this point my thermostat was working just fine..Once the HVAC reset, it kicked on and Wade said it takes a few minutes for the fan to reboot or start. After a few minutes it still didnt come on so Wade checked a few things out, and at this point he removed my thermostat cover because he thought maybe loose wire? I don't know, then after a minute he put it back on. Then I guess he diagnosed that the coil to my outside fan went out which caused my fuse to blow. Cool, he knew the issues. Then he told me everything wrong and the cost, perfect, please fix! Then He got the unit up and running but only blowing hot air, so he came back to the thermostat and removed the cover again. He was like" oh this is the problem, your pins are broken off. He put the thermostat back on and now no power to the thermostat. He told me that this thermostat pins were broken and I told him this was the very first time anyone has worked on the unit since it was installed and it was working just fine when he rebooted the system. I told him he must have broken them off when he removed the cover and his only response was "I'm not eating it"... this was going to be a 5* review, but this just went south really fast! I kept my mouth shut once he said " I'm not eating it". After a few minutes he offered me a used thermostat from his shop and offered to install for an addition $139 service call and I stopped him in mid sentence and let him know I already ordered a new one. ( I can install it myself) The thermostat was working fine, then it wasn't? he knows he broke it, just like I know he broke it. He didn't get anything over on me. He just damaged his reputation as this same statement will go to yelp. I'm so very disappointed that a service technician who has great yelp reviews would tarnish his reputation and that of his business. There are PLENTY of HVAC repair technicians around Prescott and Prescott valley, please choose wisely... I did not He got his $356, and I spent an additional $150 to replace the thermostat. Yes he got my money, but I have a voice and people who read this review will see it's recent and that Wade lacks integrity.. My home is 5 years old, my thermostat is 5 years old.. that is not old...period There wasn't anything wrong with my thermostat as it came on JUST FINE during the system reboot. No loose wires, NOTHING WRONG. The whole point of calling a service technician was to get my system up and running.. is it? No! Wade had to turn off the circuit breakers to the HVAC system because now that the thermostat is broken, it will continuously blow hot air. Read his response below. In his own words he broke it removing the cover.. if there were loose wires, the thermostat would not have functioned and it functioned fine for 5 years. He also stated he can't be liable anytime ... he drives a work truck and if he causes damage to someone or something, is he going to say he can't be liable for it because he's on a service call? Response from the owner 20 hours ago I'm sorry but this is a complete misrepresentation of what happened. I'm sorry that during the diagnostic the existing thermostat that is not installed or serviced by me, the plastic broke on the back of the thermostat when I had to remove it and there were loose wires behind it. I can't be liable anytime. I touch a unit if things that are brittle break. If that were the case I would never be able to fix anything. And yes I did offer you a new thermostat and you've made it sound like everything was fine and we were in good standing. I responded promptly charged you fairly. I'm sorry that the coincidence of it breaking happened during this diagnostic, but the way you're painting this picture of me is also completely outrageous. And making me look like I'm a bad guy which is borderline defamation. I would be glad to discuss this with you. When I left there were no problems between us and now you post this review attacking my character. Please let me know how you would like to proceed

We were in need of tepairs to our home in order to sell. We weren't living in the home and I…read morewas.doing everything via email woth multiple companies for estimates and repairs. Ponderosa came back with quick response time, hassle free scheduling to meet with our Realtor, met with our realtor in lieu of either Hubs or I needing to make a trip, scheduled timely and completed the work as agreed within their time frame and had no hidden charges or fees. They emailed me an invoice and also to the Realtor for the sale records. Mailed payment and everything was hassle free. They also had the most reasonable prices for service out of 5 businesses I contacted (2 of which did not even bother to respond).

I will always phone Ponderosa Electric for help with electrical problems. They are friendly,…read moreprompt and knowledgeable. They replaced some very old high outdoor motion detectors. They were quick to respond and knew exactly how to solve my problem of one always being lit. Even our dog liked them. More recently, I phoned for help with a wired smoke detector that wouldn't stop chirping. The silence is now is golden. Thanks, Garth.

I highly recommend using Matt as your handyman .Matt was very reliable, anything we discussed that…read moreneeded to be done he and his team did an amazing job. I found Matt to be very Honest and professional. I'm so glad to have found Matt and will definitely use him again for future projects.

Matt did a great job of communicating with me and understanding my needs. Todd was the one who came…read moreand installed the fan for me, we had a cathedral ceiling fan install which required a special box. Todd came by did a great job installing and even chalked around the edge to add a beautiful finish. They work quickly and estimated the cost pretty spot on. I did give a four because the first visit unfortunately Todd did not have the box that was needed requiring a second trip to our home. Thanks for the quick work!

I have been using S&M Electric for several years now. I have always been impressed by their…read moreprofessionalism, quality of work and getting the job done right the first time. Highly recommend.

THEY MURDERED MY CAT!…read more My stall door was held in place providing a 6 inch opening so Thelma's could get in but predators wouldn't fit. Nick & Austin replaced the light in that stall. They couldn't remember how far the door was open so they decided to tie it open just one inch. Why would they assume any size opening would be okay when I had used Velcro on both sides of the door to hold it open precisely 6 inches. They knew it was securely held open in a specific manner because they put the Velcro straps back on! They just assumed one inch would good enough. But why would I have those Velcro straps on if it didn't matter? Why did they not just ask or tell me they forgot. It went unnoticed for 4 days. We fixed the door a week ago and every day I put Thelma's fresh food out and every day I weep as I empty the untouched food. I cry the entire time I'm in the barn caring for the horses. I can't do anything; I'm paralyze with sadness. I have prayed nonstop, I can't stop crying, I can't eat & I can't sleep. We have so many coyotes here and it's become obvious that Nick & Austin fed my sweet beloved Thelma to the coyotes. I can't get these images out of my mind. I'm so devastated and suffering with unrelenting grief. The pain is unbearable. My sweet baby was torn to death because she couldn't get in her house. I hear the coyotes every night which breaks my heart all over again. I don't understand Nick & Austin's careless, thoughtless & irresponsible behavior. Their lackadaisical attitude, inattention to detail, lack of critical thinking and absolutely no regard for me or my things. They previously had neglected to secure the outlets they installed. The outlets came right out of the wall. I let this go but now it's clear that there's a pattern of sloppy work. What they've done is unconscionable. They never even called to apologized. Merry Christmas to me.

Responded promptly and was able to review my request and provide what I needed. I would definitely…read morerecommend them

Excellent service and very friendly. Responded to my message fast. Came out and did a great job on…read morewhat I ask for. Will use again!

Does not serve the area even though the map shows they do. Very disappointing and should update…read moretheir information.

Okay, so our house LITERALLY got struck by lightening! I was panicked and called after 8pm looking…read morefor someone to come out, and to my surprise Arden answered the phone! He made me an appointment for the next morning at 8am. A guy named Louie showed up, GREAT GUY! He gave us a bid and we excepted! They immediately applied for permits and got a brand new beautiful panel in the next day! It was literally a one and done! All I can say is thanks from the bottom of our hearts! Our dogs and fish thank you and we thank you! We now have an electrician for life! First time dealing with this company and extremely pleased! The Liko's

Unprofessional, left without finishing job. Left us with a potentially dangerous situation. Had…read moreto call another electrician to fix his work after not responding to calls. Avoid

I called 25 electricians because 1/2 of my home had no electric after a large storm.Todd of…read morecourageous electric is the only one who called me back on a Friday night. He said he would show up at 11:00 on Saturday and call when on his way...He did, fixed the problem, fixed a few other small issues..He didn't even charge extra for saturday. Way to do business. Still not 1 other electrician has called me back.. i even asked todd if i needed a new breaker panel... He said its fine its 40 years old...Honest, reliable , calls back, texts and reasonable WOW!!!

I called for an estimate, got a voicemail and received a call back later that day which I could not…read moreanswer. I received a voicemail stating I would get a follow up call later or a day or so later to schedule. Nothing came. I texted the number and never received no response. Two weeks and still nothing, too busy to answer the phone or follow up. I guess I'll keep looking

Broc is the best electrician in the quad cities area. He recently started his own company High…read moreValley Electric after years at a local competitor's business. His rates are very fair and you will not be disappointed in his work. I base this on 5 years of trusting him with all my electrical work at the house.

Not good, maybe returns your calls and then makes an appointment to show up and doesn't show up…read more This happened 2 oe 3 times.

terrible service and very racist, he said I needed some things that would have cost over 500…read moredollars. I found another guy who fixed it for $125 and said that the Brian was trying to rip us off. I can not recommend such a company.

Great communication to set up appointment. Electricians showed up on time. Work was completed in a…read morereasonable amount of time. I was pleased that the guys took the time to make sure I was happy with the height of my chandelier.

Amped Electrical, installed our HOA Gate Lights and Emergency Strobe Sensor. They have Great People…read moreworking for them, Dependable, Cost effective, and a real focus on Customer Satisfaction.