My daughters and I took a beginner needlepoint class with Chris, and we had such a great time! Chris was incredibly helpful and patient with all of us, and she gave us lots of great suggestions throughout the class. Piper, the owner, was also wonderful to work with when scheduling our class -- friendly, organized, and accommodating. We left feeling inspired and excited to keep stitching. Highly recommend this class and shop, and we'll definitely be back! read more

Great selection with fair pricing and very friendly service. Will definitely be back!

I highly recommend the Knitting Knook. Over the years I have found them to have an excellent selection of reasonably priced yarn and other knitting supplies. The owner and others in the shop are friendly and always provide great customer service. Today I was in the shop looking for a large amount of yarn for a project and was quickly and efficiently helped. We are very lucky to have them in our community! read more

Great selection. Wonderful owner. Always helpful and answer questions or show how to do technique when you have a knitting issue without forcing to pay for a class. read more

Quality yarn shops are hard to find these days, and I was so happy to visit this one on an emergency needle run. The yarns are lovely and the owner gave so many nice options for coming to the shop and just knitting. I plan to do that. read more

The Knitting Knook is the best yarn shop in the Milwaukee area. Their selection cannot be beat. I have yet to find another yarn shop with so many different colors and brands of yarn. The staff have helped me with many knitting hiccups I have run into over the years. I always feel welcome to come in for help with my knitting projects or to simply browse all the yarn. Prices vary and you can find something in any budget. They have a clearance section in the back that is usually well stocked as well. I have also taken a few of their knitting classes. I always leave more knowledgable than I came in. This is definitely my favorite yarn shop and I plan on shopping here for years to come. read more

We've lost the Loop and Ruhama's, but thank God for the Knitting Knook! I do a lot of online shopping for my knitting supplies, but sometimes you just need a set of Addi Turbos and don't feel like waiting 5-10 business days to get them in the post! The ladies there are friendly and they have charity knitting nights! There is a sizable stash for your perusal and their new retail space is just gorge! You must visit! You won't regret it! read more

Employee was a bit "short" with me as I had a few questions as a new knitter. She was helpful in helping me find yarn though. Went back a second time. Completely different experience, lovely lady with long blonde hair and many knitters that were all friendly. I'm glad I went back. read more

Hard to support a local yarn shop when the owner mumbles disparaging remarks under her breath about customers. This yarn shop will not get any of my business ever. There are much better shops and online shops so I don't have to put up with a snobby shop owner. read more

I first found the Knitting Knook when I moved out to Milwaukee a few months ago. I was excited to find a yarn shop with a wonderful selection of yarns. Knitting Knook is in a easy location and has a great selection of yarns. They have a nice sales rack for people like me who are knitting on a budget but still want quality yarn. Sadly, their customer service is repulsive and because of this I will no longer shop at their store. I have visited the Knitting Knook about 6-8 times over the past few months and each time I was treated with poor customer service. I have had multiple incidents where the employees have ignored me or have made negative comments under their breath. It is rude to speak ill of ANY customer when ANY customer is in the shop. Typically the employees are sitting and gossiping about their personal lives while I have been left to wonder the yarn alone. Then when it was time to ask a question, it was as if I was bothering them. I have even seen some eye balls roll. Today was the final straw when I went in to purchase a yarn and passed two employees, who did not speak to me, even though one was standing right next to me looking for something on the knitting accessory rack. She kept her back to me and did not acknowledge me. When she checked me out she said "that all?" Not a hello, how are you or a did you find everything you are looking for and surely not a "thanks for shopping come again" line either. I find this behavior to be unacceptable in customer service. I believe strongly it is because I don't fit their preferred profile: upper middle class knitters who can drop big bucks on yarn. I'm just a working girl who uses whatever money I can to spend on quality yarn. When I walk into ANY store, I expect one thing: to be treated with kindness. This LYS has failed. They make me dread knitting. Because of the stores lack of efforts, I will no longer shop here. I have shared my experiences with all the knitting people I know and will continue to discourage others to come to your store. Instead, I have encouraged them to go to Brew City Yarns, Wool and Cotton Company, Knitch and Ben Franklin (who has the largest and most varied yarn selection than you!) I will now choose to shop at one of the stores listed above, shop at Jimmy Beans Wool or use another LYS to make my yarn purchases. read more

From my experience, today's knitting shops are a great place to learn the craft, compare notes with other knitters and just get social. This place doesn't quite hit the mark. They have a decent selection that's definitely a step above Michael's. However, when I asked for worsted wool, I was directed to a rack full of acrylic and had to rummage around the shop until I found what I wanted. The saleswoman seemed a bit put out by my selection. The open knitting table area also seemed kind of dark. If you're looking for good quality yarn, they do have it, but their customer service leaves a lot to be desired. read more

I am more than pleased with the excellent repair the Knitting Knock did on my husband's baby alpaca sweater. The pull of yarn was 7 inches and just below sweater's front shoulder. The repair is of such quality you cannot find it. Amazing talent and for an extremely fair price. Highly recommended! read more

It is with a heavy heart that I write a negative review of my local yarn shop When I heard the Knitting Knook was located less than 2 miles from my home, I pretty much raced over and immediately spent $175 on 4 books and yarn for various project, including one that called for 2 skeins of different weight yarn. Although I'm an experienced knitter, I knew nothing about yarn weights (that's why I go to yarn shops, to get advice and help, and also why I never shopped for yarn online - I had no confidence in my ability to buy it). The employees there, 2 of them, said they couldn't imagine why it called for 2 different weight yarns and then picked out 2 of the same weight instead. I asked them apprehensively if they were *sure* this would give me the right gauge, and they said they were. Well, it didn't. I went back with the skein I hadn't balled (it was completely untouched), and they refused to refund my money, they said their policy was in-store credit only. I get the policy (every other LYS has the same one), but I pointed out that *they* told me to buy the wrong product, and the I was clearly going to spend another $8 on yarn there very soon given my purchasing activity just that week, and that is was the principle of the thing! They wouldn't budge. So either they are running a racket where they sucker people into buying a product they don't need and then keep their money, or they have employees that are so ignorant about yarn that they don't know that fingerless gloves knitted with alternating rows of DK and worsted weight, will provide a different gauge than ones knitted with all DK yarn. I have since invested the 30 seconds I needed to learn about yarn weights (it's not that hard) and now purchase all of my yarn online, with websites that accept returns. I assume I'll buy the wrong thing sometimes since I have no help picking yarn out, but at least I'll be able to return the yarn. I'll clearly end up with the wrong yarn shopping at the Knitting Knook, and they won't stand behind their product and make it right with their customers. All this, all my future business lost (my husband, stepdaughter and I are all avid knitters, and I'm also teaching my 2 sons), a hit on their reputation online, all over an $8 skein of yarn. What a boneheaded business decision. Dawn would never run Ruhama's the way this place is run. read more