I am a beginner knitter and was knitting a blanket for my newborn grandson. I was visiting from Los Angeles so I brought the cashmere and needles with me. I was making plenty of mistakes, losing hope and then my knitting needle broke. I called the store and the owner could not have been kinder. She kept the store open for me past closing time and helped me get back on track. I purchased a new pair of knitting needles which were very inexpensive and she refused to accept compensation for fixing my project which took at least 30 minutes. I am touched by her kindness, patience and love of knitting. This is a store is for every one who wants to try knitting. My daughter plans to try. The store is large and airy with beautiful merchandise. It is a very friendly atmosphere and welcoming to newcomers. I rate it a ten out of ten. read more