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Knights Towing

1.7 (78 reviews)
Closed Closed
Updated 2 months ago

Services - Knights Towing

Auto maintenance

Auto repairs

Routine automotive maintenance

1 More Service

Vehicle towing

Knights Towing Auto Repair Photos

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Recommended Reviews - Knights Towing

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This is the damage he did to my vehicle.
Kountry G.

This is the worst customer service I have ever had. I would like to start with the tow truck driver who ruined my bumper and did nothing to help. I then went to the shop which didn't open till Monday I went explain led how the driver had ripped my bumper off. The lady in the office had the nastiest attitude and didn't know nothing told me she don't know when nobody works and it takes 10 to 15 business days to get a response. I then waited and called back because she was so nasty in person I could not even stand the site of her. She then told me again nobody comes in on Monday and she don't know when anybody will be there I guess she is the boss there. I would never recommend this place to anybody from the tow to the person this was the worst experience I have ever had with dealing with people in general.

Chris is so helpful and professional. The staff were very cordial and friendly. Super clean as well. Highly recommended.

my damaged car

took these people over 2 hrs to get where i was and i only used them because triple a and good sam both couldn't dispatch to 278 by the goethals bridge. these people were dispatched to me by the port authority and wanted $130 just to tow it off the highway. in a pinch it's whatever and i don't mind paying but the driver was one of the most incompetent i've ever met. this is the first and only time i've ever seen someone drop the car they're towing on the middle of the highway going faster than 50 mph. i've contacted several times and been given the run around time and time again to where im not going to waste my time. these people are slimy and I'll see them in court for the damages to my 2005 corolla. the car was in great working condition before their negligence took away my form of transportation to and from work.

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7 years ago

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7 years ago

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14 years ago

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13 years ago

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15 years ago

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8 years ago

Worst....damaged my car and refused to pay for repairs.. currently in the process of suing them!

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6 years ago

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8 years ago

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10 years ago

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7 years ago

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12 years ago

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7 years ago

Called them and Maureen came to plate and got a truck out to us on the LIE... at a tuff time of day. Thank you Maureen!!

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Page 2 of 2

Ask the Community - Knights Towing

Review Highlights - Knights Towing

The customer service is amazing and Dorinda was great!

Mentioned in 2 reviews

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Auto Dent Collision - First collision

Auto Dent Collision

(76 reviews)

Kensington

This is a review of 3 places so crossposting it for Island Toyota dealership, Island Toyota Service…read moreCenter, and a body shop in Brooklyn Auto Dent. This must be the worst dealership there is. I went to their repair service on quintard to get my wheel alignment checked after a parking lot collision where a person backed her car into mine. The insurance adjuster was supposed to go there to write up an estimate. When they got there the next day, my car wasn't even there anymore. Without my consent, they sent it out to Brooklyn to some body shop called Auto Dent. The insurance had to schedule another adjuster to go take a look at my car now in Brooklyn. To make a long story short, the body shop kept my car for 3 weeks, returned it unfixed. Nothing was done. In addition, when they towed my car from Toyota Service Center to Brooklyn, they used my plates for the toll which I got billed for. Island Toyota dealership cashed the Geico insurance check for $5,600+ and returned my car not repaired. They won't refund the money. They asked to bring the car back so they can fix it - thus admitting they didn't fix it in the first place. The guy from Auto Dent couldn't get his story straight either. He was very rude over the phone, first claiming he fixed the car, then saying he fixed some things, then said he can fix it if we bring it back. How could I send my car back to them? I went to another reliable body shop to get a statement that car wasn't fixed and payed for it out of my own pocket. Filed a DMV report against the body shop already. Auto Dent, Island Toyota, Toyota Service the worst customer service, and repair service there is. I assume, they went for the insurance fraud because my car wasn't badly damaged and if the owner didn't know much about cars, they would've never noticed that the car isn't fixed. Luckily, my husband knows a thing or two and after he brought the car home and started checking, he saw that nothing was done as per the estimate. It's hard to see at pick up as they give you "the complementary wash" so the car is wet and you can't see anything. We called the insurance back, they sent the local adjuster who came by and confirmed the job was not done. They were supposed to replace a headlight as per the insurance adjuster's estimate but they glued the one that was originally on the car. When confronted, they argued that they replaced it until they finally said that they glued it. Along with the repair receipt, they attached a list of parts they were going to use for my car with addresses where they supposedly got them from. They didn't use any. The other body shop confirmed that the bumper on my car is still the same bumper that was on the car and not a new one. They actually didn't even put back all the clips. There are parts numbers on parts...obviously.

Had My rear bumper smashed while parked, JR expertly and professionally refinished my bumper highly…read morerecommended!!!

Knights Towing - autorepair - Updated May 2026

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