I purchased a nice watch from Alex and Team. Process was smooth and the customer service was…read moreexcellent. I felt I received a fair price and they were patient as I asked to see a few watches. No hard sell and they answered all my questions while helping me find the right watch.

Sam was great! Went in for a black Omega Seamaster Diver 300 that he had on a rubber strap, a…read morenumber of weeks ago. Although it wasn't "the one" I had told him I was really looking for a blue dial on a steel bracelet. Thinking it was going to be another 3-6 months until he got something in, and probably wouldn't have remembered... A week or two later I got an email that he got in the exact one I was looking for! With 4 years left on the warranty still! So I made an appointment to check it out, thinking it wasn't in that great condition and was SUPER surprised it was in much better shape than I thought. So I pulled the trigger! All in all a great experience. No haggling. A fair price. And really professional in all our communication. I couldn't ask for anything more! And really happy with the purchase and service! Now I know why they've been in business for so long. I honestly wouldn't get a high-end time piece anywhere else.

Rep Ethan was extremely knowledgeable and helpful during my visit. Id have to say this has been…read moreprobably one of my favorite experience at an authorized Rolex retailer. Thank you Mahler!

Top notch experience and service. The Mahler family is all class and extremely knowledgeable. A…read morespecial thank you to Ian for making things happen.

Great service. Knowledgeable staff. Can't say enough about the positive experience here.read more

The absolute worst customer service. Very slow and I had planned for a new Cartier strap for my…read morehusband for Christmas and when the strap arrived they realized that they had ordered the wrong strap and unapologetically told me that they doubt the replacement would get here on time for Christmas. Very very rude and when I asked the person helping me if they were going to apologize for this mistake he replied by saying: "I guess ..." Very very very very unprofessional and would never recommend. The same day I inquired about a Rolex that I had seen there last and the lady replies by saying: "they haven't made that for years" and I asked if it can be ordered and without help she replies "no they're come around once in a life time"

I needed a metal watchband resized and I needed some watch battery replacements which were not…read moreproperly done at the car battery store which also replaces coin batteries. I stopped in on a Saturday, they had two technicians working and a steady flow of customers. The work was done quickly. They also were selling a new Rolex to a customer and they had a large selection of vintage mechanical and battery powered watches for men and women, plus a small selection of pocket watches. If you are buying a vintage watch person-to-person, I would bring it here with the seller and pay for it to be inspected, there are fakes in the wild, sadly. The business is in a vintage house, and there is a seating area in the entry way to sit and chill, or you can go across the street to the ice cream store they mentioned to families there with their children. Watches make great gifts and this is a good spot to see some options. Recommended for all your non-smart watch needs!

I bought a vintage watch and needed a couple of links removed. I took it to a couple different…read moreplaces and they told me they couldn't remove the links without damaging the watch. Pearl Watch Repair was my last stop, I had decided that if they couldn't resize it I would have to sell my watch. They took a look and told me they could resize it. It took them 20 mins and I could not be happier. I'll def be bringing all my watches here from now on.

The quality of the rings of the 2 rings I purchased..and…read morethe staff were most helful...I will be back ! Maria

I recently sold a small amount of gold at Lake Oswego Jewelers. I did my research and chose them…read morebecause of their extremely high ratings and what customers wrote about their experiences. I can tell you all those people were right. Tiah, Travis and Megan deliver exceptional, excellent customer service. They treated me as if I were buying a $32,000 diamond ring. They clearly explained how they got to the final price for my gold. It was an excellent and very good price. I encourage anyone who wishes to sell gold to go see them. I browsed their beautiful store. If you are looking for beautiful jewelry you need not go anywhere but Lake Oswego Jewelers - family owned and staffed.

This store is pretty great if you are looking for a quality made thing though it will set you back…read more It is a bit towards the bougie side of things though, I won't lie - there were quite a few items I would love to own... best example was about $300 for this 'fruit bowl' that was formulated various sized wood balls structured together (I captured a photo)... I have never seen anything like it and genuinely, if your are like me and like to keep a pear, a few apples and an orange on hand but want them to last - this is not only amazing looking but perfect!! I did purchase a few smaller items. The first was a felt coaster which is so perfect! They have an array of different colors - my choice was a gorgeous burgundy and I loved being able to buy just one. I have coasters for guests which is a whole set but for my daily iced drink covered in condensation, this is so perfect. The card says they are made in Germany by a company called Parkhaus and how to care for and clean the coaster. The other item was a greeting card which I intend to frame. Vancouver Washington artist Claudia Moore makes the cards with foraged leaves and seeds. This is a great spot if you are looking for something unique as a gift or for your home. They also have some very nice cleaning solutions and bath products. There is a well thought, small selection of purses and bags.

Best Design shop in Portland. I go back again and again, especially if I want a unique, high…read morequality gift.

I would highly recommend the Clock Shop - John and Marizza are wonderful people, just a delight to…read morebe around and work with. I brought my Tissot watch in to be fitted, and they said If I ever needed to come back for an adjustment they would be happy to do it. Its a small business, and their personal touch is timeless -.

I had my timex repaired at The Clock shop to the tune of $450 in 2020. Recently the crystal fell…read moreoff and I took the watch to another shop. Found out that not only was crystal the wrong size/shape (and plastic), but was glued in place, which is why if popped out in the first place. Premium price for a DIY solution. Very disappointed again with the quality of service I received there.

I took in three old watches to have batteries replaced. The jeweler tried his best, but the…read morewatches are very, very old. Modern watches have completely different structures. He was very knowledgeable and explained gently that my expensive watches were never made to last 50+ years. He was able to get them going, and told me how to use incandescent light to maybe get the third one to last a bit longer, but couldn't guarantee its poor brain would work very long. I did so appreciate his efforts and his detailed information about each watch. I'm very happy to refer people to such a kind and experienced man!

Beautiful show room with an approachable staff. I checked out the shop and had my every six month…read morering cleaning. One month later, I have a spinning diamond with no memorable trauma to the ring. The prongs were likely loose when it was cleaned and I was not informed. No trust for a jeweler who doesn't address prong loosening.

Vent fixed a beloved ring for me that I worried could not be fixed! I am so happy and so pleased…read more Thank you! Will use again!

I was visiting Portland for a few days and came here hoping to get some nice quality jewelry as a…read morememory of the trip. I found a beautiful necklace with a small ruby on it, though the chain didn't compliment my current necklace. The owner (such a sweetheart), showed me a huge variety of other silver chains and in shorter lengths, and then put the ruby onto the chain she helped me pick out. I also got a simple pair of silver hoops that are amazing quality. Such amazing keepsakes and I'd definitely come here once more if I ever visit that side of Portland again.