UPDATE- the dealership finally considered the circumstances and became human and refunded my money…read moreMy sales person Jessica was the one that was Human. She was amazing. She was always amazing throughout all of this. She was the one that called me. She was the one that told them. I did the right thing and called them an hour and a half after I put the deposit down and that I did the right thing and I should get my money back. So kudos to Jessica. If you're gonna go to the dealership go to Jessica she's amazing. Do not use this dealership. After I put a $500 non- refundable down. 2 hours later I had a very unfortunate circumstance happen where I couldn't do it. I'm a single mom and I work three jobs. I called them less than two hours after I put the money down asking if I could get my money back. And it's Christmas time and I'm a cancer survivor. None of that mattered they just keep your money. They don't care if you don't buy a car from them even though I told them I couldn't afford a car from them because of the circumstances that changed all they cared about was their money. come to Columbus and buy from, Germain Lexus of Easton or Dublin. It's worth the drive. They have much better customer service. The guy at the Toledo Lexus dealership told me the car sat on their lot for 85 days before I came in, then had the audacity to try to convince me that because of the hour and a half that the car was held for me, that I killed a sale. Are you kidding me! You can't sell a car for 85 days and you try to blame me? They certainly weren't going to sell it in another hour and a half if they can't sell it after 85 days. The fact that they tried to blame that on me is unreal. the The fact that they can't have a little bit of human decency for a person an hour and a half later,after they putting a deposit down to provide it back. It's just unreal. You can go to Germain Lexus Of Dublin and they will hold a car with for you with no deposit down. You can go to Germain Lexus of Easton and put a deposit down on a car for $500 and if something changes they will refund your money back. Not this group! They don't care about you as a human being at all. Buyer beware read all of the negative reviews. Choose a different dealer.

Great customer service and an easy car buying experience. Everyone was helpful and professional…read more Would recommend this location!

Pretty stingy place to look for a vehicle,…read more I inquired on carfax.com about a 2025 Jeep Gladiator Mojave, later that day I was called by unfortunately later to find out an absolutely awful salesman by the name of Steve Myers. (I feel awful for anyone who has to work with this egotistical sore loser) I asked over the phone if the vehicles price is negotiable and if I could toss in an offer, he stated how the dealership is a volume dealer and their prices are put "aggressively" which didn't ultimately answer the question but I didn't think much of it and tossed in an offer. Few hours later I was told that the vehicles price is firm, to which I responded by saying "Okay, let me know if anything changes", he tried to justify the price by sending me a data analysis report of similar spec to spec vehicles within a 300 mile radius of the dealership, his vehicle was ranked 3rd for best price in the market, I asked him "where's the location of the first two" to which he claims that locations are not given. After doing not even 10 minutes of digging, I found both. 2 days later, he messages me saying "I saw it." In my response to me seeing the vehicle he failed to provide me information on. Cool I guess? 4 days later, he sends me the listing again and he drops the vehicles price by about $200-300-ish. I told him to delete all my information as I'll be looking for other options in the market since I wasn't too fond of his tone from the start, he states my offer "was not exceptionally fair" to which I show him a better vehicle in the market with a lower price than his AND lower miles than his. His response? "Go buy it." What a ways to go for a salesman Anyways, spend your hard earned money elsewhere if you're looking for a vehicle, this place does NOT deserve your business.

I initially had a RAM truck that was diagnosed as needing approximately $2,800 in repairs. Instead,…read moreI was hit with a staggering $5,000 bill. They were able to help my family and me out. Thank you, Nas, Ryan, and Anthony, for your help in working diligently to fix the problem.

I live in North Carolina, and I had to find a place quickly on my way back home…read more My mechanic down here gave me a list of places that this place wasn't a part of because of some sort of "network" my mechanic is part of. I decided to go with this place anyway and I am so glad I did. Not only was he able to fix my issue on such a short notice, but Steve personally handled this. For the price: he was less than what AI was telling me other places charge within the area. I never felt like I didn't know the status of my vehicle, I never felt like I was in the dark, and I never felt like I wasn't "family". I have already recommended this place to my family up here, and a lot of friends in the area. Hands-down, Steve's is the best mechanic I've ever had the blessing to run into. Seriously, why would you go anywhere else if you're within the Toledo area? 100 out of 10.

Excellent service. Fixed a four-year issue that the dealership insisted they couldn't. Very…read morepersonable. It's a busy shop, which I assume is because of word-of-mouth referrals. Fair pricing.

I was looking to by a new car, and was helped by Eric N. I had purchased a car from him the…read moreprevious year, and I was so please with his and Yark's service, that I went back. Eric and the Yark team were able to give me a great trade-in value for my previous purchase, and I was able to get into a vehicle that better suited my needs, and stay within budget. Even though I purchased a new Dodge, he was able to work with the staff at the other dealership to make sure the transaction was smooth and pleasant. I highly recommend Eric and the Yark team if you're looking to purchase a new or used vehicle. I will be going back to see him in the future.

Do not take your car here for service. Customer service here is very rude and disrespectful. Very…read morehorrible experience!

I've been a loyal customer of Summit Auto Repair for the past 10 years, and they have consistently…read moreprovided outstanding service. They always fix any issue quickly and efficiently, without ever trying to upsell unnecessary services. It's a great work and price. I really appreciate that they are a family-owned business; it makes the experience feel personal. I trust them completely with my car, and it's reassuring to know I can rely on them for honest and prompt repairs. Highly recommended!

Always honest, and friendly service, KC is the best around and tells it how it is. The price for…read moreservice is very reasonable.

I have been going to this particular shop for about 15 years. I have had 3 different trucks in…read morethat time. I could not say enough good things about this shop, and Jeff Booth. Jeff and his crew are top notch. They will diagnose ONLY THE PROBLEM, and fix just that. No matter if you know about car repair or not, this shop can be trusted to diagnose and fix your issue in a timely manner and are competitive in pricing. Service like that is hard to find. Do not make the mistake of taking your vehicle anywhere else.

Recently had some brake work done here. In the past, I'd had a good experience with Earl Bros…read more(their maumee location did some transmission work on a previous car of mine). Same stands for the Secor one. They were quick, reasonably priced for the job, and very communicative.

I walked in after 10 am for an oil change on a Saturday and noticed there was only one worker. He…read moredid come in to greet me and warned it may be an hour before he could start on me and I told him it was fine. About 30 minutes later more workers came in and one of them walked up to me and asked for my key. There was no discussion of what type of oil change (ex. synthetic, etc) or pricing. Approximately 10 minutes later he asked for all my info (name, address, phone#, email) and gave a price-indicating they were finished with the oil change. I asked if the Yelp check-in coupon could be used, but he stated they already changed the oil with all synthetic and the coupon was for half-and-half. I didn't feel he was being rude in any way, I just wish there was more dialog and that I had a choice. Overall, it was a decent straight-no chaser experience.

Very friendly staff. They got my car right in and were done with the oil change in less than 40…read moreminutes. Prices are competitive for the type of oil I needed. No attempts to upsell or con me into unnecessary repairs. I've been burned by a couple shops in the area with outright lies about my vehicle to upcharge me. I'll return to this location.

We bought a 2025 Forest River travel trailer from them 13 months ago. After 4 months, the solar…read morecontroller stopped working. we were told we would have to bring the whole camper in for them to review it. The part pops right out, but I have to move the entire camper off our seasonal lot? Then, we found water on the floor. At first we thought we had accidentally spilled something. Nope, turns out the roof leaks! Three weeks out of warranty! Today, the door lock broke! They need to sell better quality trailers or be prepared to offer better repair services!

Great staff and fair pricing. They offer a more personal buying experience. You won't be…read moredisappointed!