Sara is extremely helpful in finding the best rates and companies. She's always very responsive…read more I won't go anywhere else. Dirk B.

if there were 10 stars Sara would get 12!…read more Absolutely the BEST, courteous, prompt, knowledgeable, and perhaps best of all, recently she did what was best for me, and not for her. They don't make em like her anymore....cannot recommend highly enough

Absolutely outstanding! From start to finish, the service was flawless. Mr. Pasillas was…read moreprofessional, attentive, and truly went above and beyond. I couldn't be happier and highly recommend this business to anyone looking for quality, reliability and amazing customer service. Thank you.

Once again Rancho Simi Insurance saved me money. Thanks to Tanya, I was able to save on my…read morehomeowners insurance without decreasing my coverage. Thank you for your all your help, Gene

Best insurance company ever. Super fast with responses and very efficient. Helped my mother-in-law…read moreand multiple friends I have referred as well.

Most helpful and understanding insurance Company I have ever experienced…read more Fast, efficient and has a vast knowledge and understanding. of all insurance needs. I definitely highly recommend this Insurance Agency.

Tim was incredibly helpful and made the process of getting insurance easy and painless…read more I've never had an insurance speak to me like family before. God Bless Set Apart Ins. You guys are definitely set apart

I have my house here in Los Angeles insured with TWFG Simi Valley. I also have an umbrella policy…read more Justin Effler is my agent. He is the best insurance agent I ever met in my life. He is meticulous, friendly and effective. For example, I asked him a detailed question about my house insurance + umbrella policy, related to whether it protects me against libel lawsuits for my reviews here on Yelp. [This may not be widely known, but some homeowners insurances do provide such a protection.] Justin took this question seriously, read into the fine print of my Travelers policy, and determined that yes, it does protect me (as long as my reviews are honest). So, this gives me additional peace of mind when writing reviews here on Yelp. Thank you, Justin!

OMG, worse than SIMI DMV. They stare at your paperwork like…read moreit is from Mars, then make ANY excuse not to help you. I was drizzling and the heavy set guy said, it is inclement weather, we would have to come back. I wonder if he knows about umbrellas, or how he even went to lunch. The front desk girl was not friendly AT ALL! The folks at DMV were much friendlier!

Ever since I was a child I dreaded going to AAA with my parents due to long waits. And now as an…read moreadult I dread going there as well due to the potential wait time to get service! The wait time can be long even though they have a good number of employees at this location. The wait time varies from weekdays to weekends, and pre holiday times! We managed to visit them at a low point on Monday around 11am. We only waited about 15 minutes! This is a record! AAA does provide a lot of great service at a low cost! I love all the maps for national parks that you can have for free! Plus they sell travel books! You can also get international driver license, disability placards, passport pictures and more. The list of services are endless. Plus you can book trips with travel agents! And these are just the services at the location. As members there are many services they offer you on the road! The staff at this location are really friendly! Great to see hard workers with good customer service!

Thank you Harris for your superior customer service today!…read moreAppreciate your time, patience & promptness. You saved the day! Richard & Victoria Noll

Was helped by Meliza to get a quote for my parents. She explained everything thoroughly and in…read moresimpler terms for them in Spanish. Would definitely come back for her help again.

Elizabeth and the team at Simi Valley Insurance are a testament to what true professionalism and…read morehard work looks like, as they helped me navigate the waters of finding a new home owners insurance policy. Moreover, the team worked hard and earned all (5) five stars of my business, and I would recommend Simi Valley Insurance to all who call upon them for services.

As always great service and fast. Thank you Christina and Elizabeth.. been with this insurance soo…read moremany years. Highly recommend

I recommend Ramiro with no doubts!! He knows how to represent and defend his clients…read more I was denied a car accident claim and thanks to his intervention, the outcome was reversed. Review: 10+++

My Agent, Diana Zahn-Stores went above and beyond with going to bat for me in a small bender…read morefender. She spoke with State Farm for me to clear up a mis-guided decision the company made to drop my Good Driver discount after a small run in I had with a permanent object on my property. This object is in a blind spot and has caused damage on some of my guests autos as well. Diana was able to right the wrong . She is always available for excellent customer service!

I went in to make some changes to my policy . I went in at 5 pm It took them 1 hour for them to…read morecall me to a desk for someone to help me . They closed at 6 pm I dint get out until after 6:30 !!! They take too long !!

They are by far the WORST insurance company. terrible customer service and rude! Karen will tell…read moreyou one thing and Michelle will tell you the complete opposite. was with them for several years with no accidents and then the day that I finally have an accident they are the least helpful and the accident wasn't even my fault it wasn't gonna cost them anything they just needed to do a little foot work but they made me do the foot work instead. Would not recommend. Get insurance elsewhere!

I had some pretty serious questions related to my coverage. Ultimately, I had been redirected to…read moreanother insurance agency and was no longer a Gaspar customer. Tim had been my agent up until that time. The new agency was doing very little to help me. I kept calling Gaspar with questions. They did not have to help me. It's understandable; if I'm not their customer, why would I have any expectation of service. The receptionist, Marjorie, did a lot of digging to find answers for me. I was frustrated, so I am sure I was NOT fun to deal with. She took the time to go above and beyond. She really didn't have to. I imagine that kind of customer service is extended to their real clients.

Jeff Drozen was my agent and he helped me save about $400 on my annual premium after bundling my…read morecar and home. I was skeptical at first, and I thought I had really great/cheaper coverage with GEICO when doing my own research. However, Jeff patiently walked me through each line item and helped me shore up my auto coverage. He was persistent, responsive, and ultimately he helped us get great coverage with Mercury. I would recommend at least a phone call to Jeff when trying to find a cost-effective insurance bundle.