There are a lot of insurance companies on the market. What…read moremakes RNK Insurance Services stand out - is the fact that they clearly know what they are doing, and have the vast knowledge and expertise in the insurance field. You will be impressed by friendly, professional personnel and fast turnaround times. I highly recommend RNK Insurance Services for all your insurance needs. Give them a try, you will not regret it!

I hired MoveVocity to transport my new motorcylcle, it was dropped, and RNK would not do anything…read morebecause they said that the transport company had a driver that was not on the policy. What good does it do to pay extra for the insurance if they will not cover the damages!?! Find another company, do not use them!!!

I had been searching for new insurance for my car and motorcycle and had quotes from a half dozen…read morecompanies. I received a call from Eric at State Farm and was about to tell him that I had plenty of quotes and I did not need another. He got my attention for a second and I listened and the result is he found me a policy combination that no other company could offer. His dedication to serve and the results we got are unmatchable. For sure give this agency a chance.

The service they provide is amazing how fast and easy they make it is incredible! I would oh wish I…read morewas with them sooner they are the best

Corey's assistants Jess & Brittany are so knowledgeable and quick with billings, payments and info…read moreare a pleasure to speak to and have their assistance in many manners. Really appreciate what they do ..Big thanks to them.

Cory sets the gold standard. He has been our home & auto agent for many years and he's always been…read morevery responsive and helpful. Most recently, he helped me get through a cracked windshield claim and I couldn't have asked for more. What might have taken weeks took only a few days, and now I have my car repaired and claim filed. Wholeheartedly recommend Cory!

I would strongly caution anyone considering working with Shahar…read more During my interaction with him, I felt that he provided misleading information regarding my insurance options. When I attempted to address the issue and explain my concerns, he repeatedly interrupted me and spoke over me. I calmly explained that if he would not allow me to finish speaking, I would end the call, request a new agent, and file a formal complaint. Unfortunately, the conversation continued in the same manner, so I ended the call. Immediately afterward, he called me back and said, "Fu*k you, you piece of $hit," then hung up on me. I am completely shocked by this conduct from someone representing Farmers. I have already notified Farmers and filed a formal complaint with the California Department of Insurance, but I also wanted to share my experience here so others can be aware. Based on my experience, I would not recommend working with him.

I spoke with him recently very helpful and knowledgeable with excellent customer service. Gives me…read morea great prices for value policy

** UPDATING MY REVIEW** Since posting my review, the…read morebusiness owner has refused to clarify the increase in pricing, has chosen not to rectify the issue, and unprofessionally responded by saying, "We're done here." Why do you pretend to provide "exemplary" service when it is evident that you do nothing to retain your clients and will find unlawful means to increase their premiums? After all, I have no other reason to suspect the legitimacy to the increases if neither your admin assistant, account executive, nor your own business owner can provide the true pricing. Very interesting... Attaching photos of our email correspondence providing the exemplary service we received from them. ---------------- This has been a disappointing experience, to say the least. We have held insurance with Mercury for over 11 years with little to no concerns until recently. We revised a few items on our policy and resulted in savings of over $500 for our renewal. We received a call from Stella not even 2 weeks later to discuss that our policy was going back up because they increased our default mileage and a few other issues like moving addresses in the amount of $297. Both policyholders work from home and drive less than 4000 miles annually COMBINED but they alleged that 12000 was the minimum/default for which we could not challenge or contest. I then looped in Margarita, our assigned agent, to provide further clarity. Of course, I got a poorly punctuated and unprofessional email response basically stating that they could do whatever they want because California allowed them to increase premiums. Okay... literally not what I asked for. How hard is it to provide line item details for each added charge with specific justifications for each? Adding a blanket $356 premium and stating "it's cuz of ABC" is insufficient. I question whether or not the agents even know what they're talking about half the time. I understand that working for insurance is less than thrilling but when your website says that you "think of the customer first" and your response to us saying we are cancelling our policy is "ok here is all you have to do" then is that really thinking about customers first or just you doing the motions of your less than glamorous job? Seems like businesses these days just throw the word "customer service" out there without actually providing good customer service. In any case, we will be cancelling our policy as this is evidently how our insurance company rewards us for our tenure and loyalty. Lower our premiums to save money and then call us back to increase it 2 weeks later without providing specific reasoning and pricing upon further inquiries. Love that. Will be saving over $500 with our new agency and look forward to cutting ties with Trident as they don't obviously care about us or our business. What a shame.

Really great experience so far as a new homeowner. Margarita…read morereally helped me get my condo insurance in time for closing. My lender messed something up that would have delayed closing if we could not change the insurance policy last minute and Margarita got it done within 30 minutes so I could close on time.

Wonderful agency to work with; you can't go wrong with Gary…read more If you have a problem, give Gary a call. I am very satisfied with his service.

Thank you so much Gary for helping our family with our insurance needs. We always get 5 star…read moretreatment at your office!!! Also thanks to your staff fast turnaround on any questions or concerns we have. Highly recommend others to use their services. Anytime you need insurance it's the place to be!!! They have great pricing on commercial rates!!! We will be with them for ever!!

Working with Craig Koster and his amazing team at State Farm has been such a pleasure, They stepped…read morebeyond the normal call of duty and address an issue that came before them. His right had assistant Alexandra Grimaldi-Marquis took a situation that my company had and handled it perfectly. I can't recommend them enough for all your insurance needs ! Great job Guys -Neil Newman shootcutdeliver.com

As a client of over 10 years with Craig at State Farm insurance, I have been very pleased with him…read moreand his services of not only car insurance, but home insurance and life insurance. He's very knowledgeable in every aspect. Recommended 100%!

Dale is quick to return a call or he answers on the first ring. I found him here, on Yelp a few…read moreyears ago. I am completely satisfied with his knowledge of medical insurance and the advice he gives to me. After a few years, he continues to support us and our decision. This year I wanted to check out new options and he provided several from which I could choose. His knowledge goes beyond the medical insurance to information that could have an effect on my taxes. I have confidence in Dale and his guidance through the maze of medical insurance.

Peter was very patient, professional, thorough and knowledgeable. It is not an easy thing to…read morenavigate the world of insurance and since I don't know what I'm doing it becomes very complicated and picking the wrong insurance can be costly. I am grateful that he is there and that he helped me so much and I appreciate it.