Leana, excelled and kept her chill sweet personality under pressure, while steady rotating clients…read more I know it was stressful yet she brought 110% of that game. My hair is right on point for what I envisioned. Thank you blooming artist

I have been a client here for 4 years and staff has changed a lot and continues to change but…read morecrossing my fingers that they continue to hire quality staff who we advanced AVEDA STYLIST like Taylor Ann! She is a master stylist and would never use anyone who isn't so as I get a pixie cut that is very difficult to cut

This is the cutest salon!!! Went in for a "messy" updo and got exactly what I asked for! I had my…read more50th bday party and they were able to fit me in!! Definitely give this place a go. Everyone was so sweet. If I lived in St.Augustine I would have a new hair place!

Last minute appointment before Easter. Friendly and welcoming. Checked photo of style I wanted and…read morepretty much covered it Owner cut my hair, so bonus A bit pricey , but salon well appointed Carol Spencer Traverse City Mi

Loved Kim. Best haircut I've ever received. I understand she is now self employed and can be…read morereached at Salon Gallery. 904-806-0440.

Today, I went to hair express for a hair cut. It was a spur…read moreof the moment appointment, and was able to to get my hair cut, at a very reasonable price , Kim, was wonderful, and professional, I will definitely, recommend , them for complete satisfaction

The stylist did a beautiful job with color! She really understood what I was looking for!read more

I was seeing Jenna who was excellent but was transferred w/ my permission to Terra, a CB newbie…read more She has done excellent work, both w/ color and hair trims. I recommend both!

I LOVE going to Za Salon to get my hair done. They have the best environment and energy at their…read moresalon. The girls are always so sweet and welcoming. You feel like family at Za Salon. The stylist are very talented and they have someone who specializes in every hair type. If you want to relax and have your hair done go to Za! Best salon in St. Augustine

I waited two weeks before writing this review because I wanted time to process everything and make…read moresure I was being fair. My biggest issue is that I was extremely clear with my stylist, Emma, that I did NOT want my natural grow-out touched. Despite communicating this, my natural hair was colored. I have documentation of my communication regarding this, so there is no question about what I requested. I told Emma my hair is porous and needs to be done wet she takes a little spray bottle and sprays my hair when it needed to be saturated. So insane and starts putting foils in my natural grow out! What made the situation even more upsetting was the response from the salon owner emmas aunt. Rather than acknowledging that what was done was different from what I specifically requested, I was told that my hair looked "gorgeous." That completely disregarded the actual issue I was raising. I wasn't asking whether someone thought the result looked pretty! I was explaining that the service performed was not what I had requested. I felt dismissed and gaslit rather than listened to. During the process of removing the color, I also became uncomfortable because I felt that the girls working on my hair were giggling. When I brought this up, the owner told me that I was "delusional" about them giggling and attributed one employee's behavior to a personal medical circumstance and a "tick". I found that response extremely inappropriate and dismissive. Regardless of what was happening with the employees, telling a client that she is crazy for expressing how she perceived an interaction is not how I expected my concern to be handled. To blame this on someone's medical circumstance was insane to me! I later came across a previous Google review describing what appeared to be a similar experience of a client feeling that her concerns and wishes were being dismissed, which made me even more concerned about my experience. There were also significant communication and professionalism issues throughout this situation. My appointment notes were apparently not entered into the salon's computer system, despite the importance of what I had specifically requested. It was like pulling teeth to get a straightforward, honest explanation of exactly what had been done to my hair. I repeatedly had to ask questions to get clarity about the process and products used. Another thing that shocked me was that while my hair was processing, my stylist left to go get lunch ...I found it extremely unprofessional and upsetting. I've never experienced that in 15 years of getting my hair done. The owner's communication afterward was also extremely concerning. I have documentation of an accidental text from the owner that said, "Did you tell the girl what we did to her hair?" Receiving that message after already struggling to get a clear explanation about what had been done made the entire situation feel even more troubling. I also had personal information about employees shared with me by the salon owner that I did not feel was appropriate for a client to be told. I found that uncomfortable and unprofessional. I genuinely hope the salon takes this feedback seriously. My issue was never about expecting perfection , it was about having my clearly communicated wishes respected, receiving honest communication, and being treated professionally when I raised a legitimate concern. Ultimately, something I never agreed to have changed was taken away from me: my natural hair color, which I had intentionally grown out for an entire year. That natural grow-out was important to me, and I specifically communicated that I wanted it preserved. I did not consent to giving that up, and that is the part of this experience that has been the hardest for me to accept. I added proof the text from the salon owner Patricia. The first photo is my natural and as you can see in the 2nd photo what happened. In the third photo I will upload after color removal my natural color was completely stripped away, BRIGHT orange, and my hair was ruined!

Sheila is talented, precise, up to date and a true stylist. Coming from a long time relationship…read morewith a hair stylist in Chicago, I finally found my match in StAug! I love coming and knowing that she has already thought thru ideas for me and is ready in her mind with her custom color formulas and cutting techniques. The results are so stunning! I highly recommend her.

Did not like owners approach to cutting hair. Also, did not like her attitude of charging me extra…read morebecause it was the first time I had been there. Have not and do not intend to return.

they don't answer the phone, on Saturday, I make online…read moredeposit to hold my appointment on Tuesday, when I arrive, the hair dresser told me she was late an couldn't tell me how long I have to wait, I couldn't not wait.

Dana and her team are the best! They are all always willing to help and answer questions. I love…read morehow my hair looks when I walk out!

most excellent service and specialty care! customer care vibes are huge!…read moremy stylist, joyce, took extra time to listen and showed great care listening to me.

Very pricey for color. Owner over books so you have to wait while she does a couple other people…read moreat the same time frame. Disappointed in the color as well. It washed out after one wash.