If I could give zero stars, I would. My experience here has been nothing short of disheartening,…read moreunprofessional, and potentially dangerous -- the kind of neglect that should never happen to anyone, especially when dealing with something so personal and serious.
I originally began seeing Laura Sweeney, who was decent. When she became unavailable, I was pushed to Mallory Brown -- and that's when everything fell apart. Mallory is dismissive, unresponsive, lacks any sense of urgency, and has absolutely no compassion or attentiveness for her patients. She doesn't listen, doesn't return calls, and seems more interested in brushing off concerns than addressing them.
Here's the reality: I first visited in April 2025 for abnormal menstrual spotting -- something completely unusual for me. I expressed my concern and was immediately told to "wait it out" because it could be perimenopause. Despite mentioning hair loss and other alarming changes, she dismissed me outright. Instead of listening or wanting to understand my medical history, she suggested a pregnancy test. That was the first red flag.
Months passed. My cycle became lighter, then suddenly in late August, everything worsened -- intense pain, excessive bleeding, and large clots. I scheduled multiple appointments, each time being told the same dismissive things and repeatedly being asked to take yet another pregnancy test. By September, I was bleeding heavily every day, going through multiple boxes of pads, and begging for real answers.
I asked for a full hormonal panel, and she questioned why I would even want that. She finally ordered some blood work -- but not what I requested -- and when my hemoglobin levels came back dangerously low, she said she wasn't concerned. Instead, she tried to push birth control, still without understanding or diagnosing the root cause of my bleeding.
Even after I reminded her of my previous fibroid and C-section, she ignored that context. She eventually ordered an ultrasound, which was "unclear," and then an MRI -- but the entire process was delayed because the office couldn't manage my insurance transition properly. By the time I finally got the MRI on October 11th, I ended up in the ER the very next day, one point away from needing a blood transfusion, and also diagnosed with pneumonia in my right lung.
To make matters worse, when the MRI results came in, she called me once -- I missed the call by a minute. I immediately called back, left multiple messages over several days, and she never returned my call. Each time I followed up, I was told she was "with a patient" or "at another facility". Only after I completely lost my patience did she finally call -- with zero accountability, little urgency to get me seen, and no acknowledgement of how dire my condition had become.
