I had been a patient at WCS for many years, in a group and individual settings. Often I even had…read moremultiple sessions per week. When my insurance carrier changed I learned that WCS did not accept them and was not willing to bring them on. Out-of-network insurance coverage would be very expensive because I would be paying the prohibitively high "cash" rate until my out-of-network deductible would be met. (Also very high.) I appealed to the owner to pay the same rate as I was with my previous insurance, which was more affordable. (I've done this before with other professionals and they had no issue.) However, the owner declined to accept my offer stating that she had to look after the welfare of the business. WCS has a financial appeal I could submit, but it is based on the Affordable Care Act. In otherwords, since I can afford therapy from WCS with my insurance only, I am denied any financial assistance from Afforable Care Act. Very disappointing.

I have worked with Cynthia for individual therapy and participated in group sessions with Laura at…read moreWillow Clinical. Both clinicians offered me the support, respect and guidance I needed during a devastating time in my life. In my ongoing individual work, Cynthia seems to know just what to offer to help me understand and accept some very painful and difficult realities I am dealing with so that I can move forward. I am grateful to have found this practice and these providers. They have been a key to much of my personal growth.

Spectactular family practitioner! Dr. Donnelly delivered my first child and it was a fine…read moreexperience. She is the nicest person you'll ever meet, and you will feel comfortable talking with her about any medical issues. Authoritative, highly skilled and quite sensitive. I would have stayed with this practice had we not moved. Dr. Matt Carducci is her partner and also a great doc.

Dr. Ann is by far the best doctor I've ever had. She listens, she treats, she listens more, she's…read morekind and takes the time with you to explain things. She also has a great sense of humor. I've followed her to 3 practices. She is a far superior Internal Medicine/GP to anyone else in Naperville/Aurora.

Did not have a good experience and was spoken to very disrespectfully for the psychiatrist. He did…read morenot treat my child the way I would expect my child to be treated by a Doctor and was very arrogant.The doctor was well aware of the complicated case and did not treat my son individually and was quick to hospitalize. His counselor was pretty good, however.

SunCloud-Naperville has been the best thing I could have done for myself. When I first walked in I…read morethought I might of made a mistake and didn't want to be there but after a few days of the staff and patients being incredibly supportive of where I was at and feeling in the moment it made me feel seen and heard. SunCloud provides an atmosphere that is safe and empathetic to all coming in. Never judgment, and you will always be asked what do you need in this moment if anything is bothering you. Staff is very professional and good with handling conflict whether it be between two patients or a patient having an issue with staff. They always handle difficult matters with grace and kindness. The staff values any feedback given by patients. Their actions always match their words. If you are thinking of going to SunCloud I highly recommend them to anyone who needs a safe place to land while dealing with a tough situation.

I can't say enough good things about Senami. She is outstanding! From my first visit, she took the…read moretime to really listen and be thorough--not rushed or one-size-fits-all. She's kind, professional, thorough and makes it easy to talk through concerns and ask questions. What I appreciate most is that she doesn't just default to prescribing medication; she looks at the whole picture. I've seen excellent results with her care, and I wholeheartedly recommend her to anyone looking for a smart, compassionate person who tailors treatment to your specific situation. She is phenomenal! I highly recommend her and would give a 10/10!!! Plus bonus points. So lucky I found her.

I've been thinking a lot about this situation with my prescriber, and I keep going back and forth…read moreon what I could have done differently versus what they could have done better. On one hand, I can see that technically I could have communicated more clearly about the issues I was having with the medication. I could've saved the number that called me when I had contact that one time. Looking back, some of it seems like it could have been simple, like just saying more directly what I was experiencing. I can kind of imagine someone else maybe would've handled it differently. But at the same time, I'm realizing that I wasn't really given clear instructions on what exactly to track or how to measure symptoms. She told me a few things to watch out for, but emotions and side effects can look different for everybody--and that was never really acknowledged or broken down. There wasn't much guidance on what counted as "serious" or what to do if I wasn't sure. It felt like I was expected to just know how to handle all of it, and I didn't. Part of me feels kind of stupid because now that I'm on the other side of it, I can see some things I maybe could've done. But my logical side knows that this was all new to me, and I did the best I could with the support I had--which honestly wasn't a lot. I wasn't given tools, I wasn't offered follow-up until I pushed for it, and when I did try to express myself, I felt like I was being brushed off or talked down to. At one point she even made a mocking face when I asked a genuine question. That really made me feel small. I don't want to just sit in blame, either way. I want to understand what healthy accountability looks like for both me and a provider in a situation like this--because I do want to be someone who communicates clearly and takes care of my health. But I also want to feel safe and respected when I do. Right now, I just feel confused, a little embarrassed, and frustrated. Though I do have to say, Senami still has experience with medication, and gives basic starter medications, so it's not like she's going hay wire, this was just my experience because of my reactions to the medications.

Jane was highly recommend to me when I requested a referral for a local therapist who could…read moreseriously help me with clutter and hoarding. After a couple of months of weekly visits, I'm seeing the kinds of changes I've been hoping for all of my life. I have only visited her in her downtown Naperville office (which has beautiful city views, btw), but she also does home and telehealth sessions. (In addition to counseling, she also works as an advocate for patients with Neurological Disorders (OCD, ADHD, TS, Pans/Pandas, Trichotillomania, Compulsive Skinpicking, Panic, Hoarding). Jane has the kind of experience and expertise I had never been able to find until now. I give her a lot of credit for helping me reach my goals!

I have only wonderful things to say about Jane Bodine. She worked for more than five years with our…read moreson who suffered from OCD. He is happily off to college now and with Jane's help has been able to find tools to completely combat his OCD. He never complained about going to visit Jane. In fact I think he looked forward to spending time with her. Jane was passionate in her treatment of our son. She was consistent. And reliable. And absolutely delightful to work with. A+

Dr. LaBelle is a doctor who sincerely cares for people. He is kind, gentle and he listens…read more He gives you your options for care and takes the time to discuss your decisions. I feel very fortunate to have him treating me. His staff is also very congenial and helpful.

This place sucks id rate it 0 stars if I could!!! Dr Erin is awful saw her 6 years . When my mom…read moredied she didn't provide me with any recourses for programs when I was deeply in bad bad shape !!! Nothing !!! I was cutting myself I wanted to die . I couldn't leave my house thankfully I found a social worker that is helping me with resources now. Dont go to doctor Erin. She's an awful therepest and can't even speak well !! She's a scam . I recommend great lakes psychology group . She did absolutely nothing for me . She couldn't find any day services or programs. I'm warning you all don't go to Dr Erin she a scam !!! Go elsewhere. I found way better help .

I went to this center for my son. Erin and her team gave him assessment and told us that it is not…read moreapparent that he is exhibiting ADHD issues. We did not have to take Erin's help but we felt comfortable knowing that we have help available.

Dr billings is the most thorough and she has a great office…read more My hearing is back and I have the tools I need to live my life again.

Stay away from here! BUYER BEWARE!! She sends false information to your insurance company and then…read morebills you for the PPO discount. She's condescending and rude. Currently waiting on BCBS review the fraud report. Check the contract she has you sign! She will bill you for her PPO discount!