Jessica was amazing, the salon was easy to find in a building with a bunch of other beauty owners &…read moreher salon was so cute & personable, and so was she! her haircuts were affordable & efficient as well as keeping my length while making my hair healthier!

She didn't listen to what I wanted. She cut layers so I look kinda bald. I asked for partial…read morehighlight and instead she did overall color so now my hair is brown instead of blond.

Waylon was awesome with my very particular teenager. He communicated and asked questions and my son…read moregot a haircut that he is really happy with (that doesn't happen very often) and he will definitely be back.

Waylon is an excellent example of the true gentlemen's barber from the past, he delivers a great…read morequality cut, precise shave and excellent service. So if you are looking top notch cut in a relaxed, clean and professional environment then Waylon is your guy!

Versatile services available. Chilled Vibe…read more Clean and polished establishment. Friendly and amicable employees. Talented and experienced staff.

Booked for my husband. Cut Is the best he's had, love the way it's growing in. Very responsive…read morestaff who get back to you quickly. PHi did his cut and he loved it!

Been going here a few months now and have tried each barber at least once. You are in good hands…read morewith any of them. Love the cut and the conversation and their ability to make a a haircut fun. My best advice I can give about this shop is don't wait to make your reservation cause they fill up quick and for good reason.

I reserved an appointment for a five star and five star look or service is not what I received…read more Very disappointed in the barber named Heath.. If a client asks for a fade and the barber wants a picture to see what a fade looks like then please stand up and walk out of that "barber" shop. Not a great experience.

Feeling pampered is a great thing! Not only did you get a great haircut here but the owner is a…read morewonderful wonderful person easy to talk to and as a wonderful job on your hair

Amanda at The Art of Men's Grooming was amazing! I was going from a long flow style to a shorter…read morecut and she did an incredible job, exactly what I was hoping for. She blended the sides and top perfectly. Her beard trimming skills were fantastic as well. 10/10 and I will be back again!

4 different stylists, all gave great haircuts! Always welcoming, friendly and helpful.read more

My brother came to visit and needed a haircut. The front desk staff was friendly, complimentary…read morerefreshments were offered and the waiting room was comfortable. They were able to give him a same day appointment on a weekend. We don't remember the hair stylists name but she was a tall and tatted (if that helps narrow it down for an appointment with her). He highly recommends her. Great attention to detail at every step, always checked in, and she was thoughtful and thorough in her consultation. Very knowledgeable of hair and her craft. She was able to deliver the vision my brother described. His hair now wakes up almost styled to some extent because the cut shaped the flow of his hair so well. No pictures to protect his privacy but worth the price.

I have always had an amazing experience with all of the ladies at Knockouts in Plano on Preston…read moreRoad. Sadly I had to move but 10/10 would recommend!!

Had an issue but they made it right. Everyone has an off day but what matters is what happens…read moreafterwards.

Thankful for the courteous and professional Premium Haircut received at Hammer & Nails. Natasha and…read moreSheena provided accurate timely and stakeholder specific responses consistent with brand promise, best business practices and Philippians 2:1-5 "Therefore if you have any encouragement from being united with Christ, if any comfort from his love, if any common sharing in the Spirit, if any tenderness and compassion, then make my joy complete by being like-minded, having the same love, being one in spirit and of one mind. Do nothing out of selfish ambition or vain conceit. Rather, in humility value others above yourselves, not looking to your own interests but each of you to the interests of the others.In your relationships with one another, have the same mindset as Christ Jesus:"

DEEPLY DISAPPOINTING EXPERIENCE: Unprofessional Management at Hammer & Nails Frisco…read more Rarely does one encounter an establishment so fervently devoted to undermining its own brand reputation as Hammer & Nails Frisco. As a commercial real estate professional with substantial experience in customer service expectations, I found the management's approach here nothing short of shocking, confirming many of the worst negative reviews that populate Google and employee feedback forums (feel free to research yourself...). Further, and from a long-time franchisee myself, let this stand as a wake-up call to the franchise owner--if you care at all about the longevity and credibility of this business, immediate intervention is mandatory. --The Core Problem: Emotion-Driven Management-- I visited in June '25 with a gift card. The haircuts are subpar, but acceptable for the price. I got a membership to save $20/month but decided to cancel after a particularly poor cut (the last one...). Timeline: 10/21/25 - Submitted cancellation online; received "request received" message but no confirmation email 10/23/25 - No response after 2 business days. Called repeatedly--no answer, just an unhelpful bot 10/25/25 (AM) - Still no response after 5 business days, so I went in-person. Receptionist couldn't cancel and texted "the manager," promising to call that day 10/25/25 (7pm) - Never received the promised call. After 8 attempts and 10 minutes on hold, receptionist groaned that her manager was "in the hospital" and froze my account, promising the manager would call Monday 10/27/25 (8:30am) - Manager (April??) called irate, stating "your account is canceled and you're on a 'not to reinstate' list because you were rude to my receptionist." When I attempted to respond, she spoke over me saying "I just lost my baby this weekend and was in the hospital!" WHAAAAT!?!? This was deeply unprofessional--using personal circumstances as justification for poor customer treatment and weaponizing tragedy to guilt clients. At no point is this acceptable management behavior. FURTHER, what type of management asks a store manager to come to work Monday, after she lost a child a day before???? Makes no sense... --A Pattern, Not an Anomaly-- Research reveals my experience isn't isolated: Employee Reviews: On Indeed, Hammer & Nails scores 1.9/5 overall with management rated 1.0/5. Frisco employees cite "abuse this company puts on their employees" and management that's "very rude and condescending." One reviewer: "could have had a barber for life, but I'll never go back." Systemic Failures: Multiple locations report "overly micromanaging, lack of support," with managers who "aren't clear of their expectations," causing talented professionals to leave. Toxic Culture: Multiple sources describe management who "talk about employees badly." One reviewer noted owners with "zero experience" were hired as friends--"basically they hire bartenders and dancers to manage a luxury place." Billing Issues: While I haven't experienced this personally, multiple customers report being charged after canceling, with management refusing refunds. Reddit documents cases where managers admitted to "intentionally stealing" through continued billing. --The Bottom Line-- No franchise selling itself as "luxury" can survive when managed by the whims and insecurities of its leadership. The lack of customer-first mindset is palpable, with explosive responses replacing routine service inquiries. If owners have any interest in salvaging this brand, they must overhaul management training, customer relations, and complaint resolution--replacing emotionally volatile managers with professionals committed to serving customers with dignity. Until these failures are addressed, Hammer & Nails Frisco serves as an example of exactly how NOT to treat customers.

Nice shop. Mellissa is a great barber and wonderful human being .easy to make appointments on their…read morewebsite.

I've been coming to Tommy Grandin for 5 years and he's an excellent barber and great person! Also,…read moreit's easy to schedule an appointment online.