Jessica was amazing, the salon was easy to find in a building with a bunch of other beauty owners &…read moreher salon was so cute & personable, and so was she! her haircuts were affordable & efficient as well as keeping my length while making my hair healthier!

She didn't listen to what I wanted. She cut layers so I look kinda bald. I asked for partial…read morehighlight and instead she did overall color so now my hair is brown instead of blond.

Waylon was awesome with my very particular teenager. He communicated and asked questions and my son…read moregot a haircut that he is really happy with (that doesn't happen very often) and he will definitely be back.

Waylon is an excellent example of the true gentlemen's barber from the past, he delivers a great…read morequality cut, precise shave and excellent service. So if you are looking top notch cut in a relaxed, clean and professional environment then Waylon is your guy!

Booked for my husband. Cut Is the best he's had, love the way it's growing in. Very responsive…read morestaff who get back to you quickly. PHi did his cut and he loved it!

Versatile services available. Chilled Vibe…read more Clean and polished establishment. Friendly and amicable employees. Talented and experienced staff.

I reserved an appointment for a five star and five star look or service is not what I received…read more Very disappointed in the barber named Heath.. If a client asks for a fade and the barber wants a picture to see what a fade looks like then please stand up and walk out of that "barber" shop. Not a great experience.

Been going here a few months now and have tried each barber at least once. You are in good hands…read morewith any of them. Love the cut and the conversation and their ability to make a a haircut fun. My best advice I can give about this shop is don't wait to make your reservation cause they fill up quick and for good reason.

Amanda at The Art of Men's Grooming was amazing! I was going from a long flow style to a shorter…read morecut and she did an incredible job, exactly what I was hoping for. She blended the sides and top perfectly. Her beard trimming skills were fantastic as well. 10/10 and I will be back again!

Great experience overall. The office was professional, and the service was efficient. The haircut…read morewas clean, well-executed, and matched the requested style. Attention to detail was clear, and the finish looked sharp and polished. The shop was clean and organized, with a comfortable atmosphere and great music. Would recommend for anyone looking for a reliable men's haircut.

Suzanne is incredible!…read more Truly a wonderful lady, with amazing skills!!! The staff and front of establishment partners are very kind polite and professional! 10:10

My brother came to visit and needed a haircut. The front desk staff was friendly, complimentary…read morerefreshments were offered and the waiting room was comfortable. They were able to give him a same day appointment on a weekend. We don't remember the hair stylists name but she was a tall and tatted (if that helps narrow it down for an appointment with her). He highly recommends her. Great attention to detail at every step, always checked in, and she was thoughtful and thorough in her consultation. Very knowledgeable of hair and her craft. She was able to deliver the vision my brother described. His hair now wakes up almost styled to some extent because the cut shaped the flow of his hair so well. No pictures to protect his privacy but worth the price.

Always excellent regardless of the day and I'm very happy to keep coming back here…read more Katy 10/10

Great place! I've mostly had great and satisfying haircuts. Stylists are accommodating. Only little…read moretid-bit issue is that when they finish, they don't put a mirror up to the back of your head. I understand you can simply ask them, but then it shouldn't be the customer's job to do that.

DEEPLY DISAPPOINTING EXPERIENCE: Unprofessional Management at Hammer & Nails Frisco…read more Rarely does one encounter an establishment so fervently devoted to undermining its own brand reputation as Hammer & Nails Frisco. As a commercial real estate professional with substantial experience in customer service expectations, I found the management's approach here nothing short of shocking, confirming many of the worst negative reviews that populate Google and employee feedback forums (feel free to research yourself...). Further, and from a long-time franchisee myself, let this stand as a wake-up call to the franchise owner--if you care at all about the longevity and credibility of this business, immediate intervention is mandatory. --The Core Problem: Emotion-Driven Management-- I visited in June '25 with a gift card. The haircuts are subpar, but acceptable for the price. I got a membership to save $20/month but decided to cancel after a particularly poor cut (the last one...). Timeline: 10/21/25 - Submitted cancellation online; received "request received" message but no confirmation email 10/23/25 - No response after 2 business days. Called repeatedly--no answer, just an unhelpful bot 10/25/25 (AM) - Still no response after 5 business days, so I went in-person. Receptionist couldn't cancel and texted "the manager," promising to call that day 10/25/25 (7pm) - Never received the promised call. After 8 attempts and 10 minutes on hold, receptionist groaned that her manager was "in the hospital" and froze my account, promising the manager would call Monday 10/27/25 (8:30am) - Manager (April??) called irate, stating "your account is canceled and you're on a 'not to reinstate' list because you were rude to my receptionist." When I attempted to respond, she spoke over me saying "I just lost my baby this weekend and was in the hospital!" WHAAAAT!?!? This was deeply unprofessional--using personal circumstances as justification for poor customer treatment and weaponizing tragedy to guilt clients. At no point is this acceptable management behavior. FURTHER, what type of management asks a store manager to come to work Monday, after she lost a child a day before???? Makes no sense... --A Pattern, Not an Anomaly-- Research reveals my experience isn't isolated: Employee Reviews: On Indeed, Hammer & Nails scores 1.9/5 overall with management rated 1.0/5. Frisco employees cite "abuse this company puts on their employees" and management that's "very rude and condescending." One reviewer: "could have had a barber for life, but I'll never go back." Systemic Failures: Multiple locations report "overly micromanaging, lack of support," with managers who "aren't clear of their expectations," causing talented professionals to leave. Toxic Culture: Multiple sources describe management who "talk about employees badly." One reviewer noted owners with "zero experience" were hired as friends--"basically they hire bartenders and dancers to manage a luxury place." Billing Issues: While I haven't experienced this personally, multiple customers report being charged after canceling, with management refusing refunds. Reddit documents cases where managers admitted to "intentionally stealing" through continued billing. --The Bottom Line-- No franchise selling itself as "luxury" can survive when managed by the whims and insecurities of its leadership. The lack of customer-first mindset is palpable, with explosive responses replacing routine service inquiries. If owners have any interest in salvaging this brand, they must overhaul management training, customer relations, and complaint resolution--replacing emotionally volatile managers with professionals committed to serving customers with dignity. Until these failures are addressed, Hammer & Nails Frisco serves as an example of exactly how NOT to treat customers.

Booked my husband here, he was serviced by Ashley! Would not recommend, maybe with another artist…read more But he did not enjoy his experience here with her.

I've been coming to Tommy Grandin for 5 years and he's an excellent barber and great person! Also,…read moreit's easy to schedule an appointment online.

Our barber Melissa does such a great job on my sons hair but also is so friendly and inviting…read more We've gone thru a few barbers at this location but Melissa is our favorite and will remain our barber