I'd been buying lots from Kleinfelter's via their online weekly sale for 5-6 months to stock my…read morevintage shop. The staff were very quick, helpful, and accommodating, getting me a chair to sit while I wrap things, loading large items into my vehicle, etc. A++ for service. When I learned that our landlord was ending our lease 2 months later, we scheduled a walk-through, KF's owner visited our store, and said probably 90% of our stuff or more would be fine for their auction. We had a closeout sale, and at the end of our lease they sent a 4-man crew and a box truck to load most of our store for auction. Took them about 2.5-3 hours. Our first batch of goods just went up for auction this week, and while we were certainly disappointed in how much a few of our lots brought, we were surprised at how well others did. Overall, we were VERY satisfied. More items were put up for the following week, and unfortunately the presentation for some lots seemed rushed (some valuable items were barely visible among a box of others, etc.) I emailed them and expressed my concerns and they promptly acted to remedy the situation, taking more photographs and updating descriptions. Great service from them as both a buyer and seller so far. If I rated them separately, I'd have given them five stars as a buyer, and 4 as a seller. When I reopen my vintage shop in a new location, I will definitely look to them again for goods -- they have a lot of great stuff every week.

Consigner BEWARE! Kleinfelter sent me an inventory list that did not have 50+ of my items but did…read moreinclude items that were not mine. They stated it was a clerical error. I am not sure I was paid for all of the items I sent to them. Additionally, watch for hidden fees.

We love coming here for their auctions. If only we were closer or we would be here a lot more. They…read morehave comfortable seating, go through the items quickly and we are always happy with our winnings. Bathrooms are clean and staff are wonderful

Thank you for going out of your way to find and get back 2 Bulls that were taken and sold behind…read moreour backs wrongly from SFF. Both Chuck and Cinco are safe at home thanks to your swift actions in recovering them.

Cancelled the appointment for providing and estimate for the services her Company provided. I…read morecalled Attic To Auction multiple times and never received a return call. I trusted Mary, but because of her lack of communication, I now find myself being forced to find a replacement service with less than 15 days time before I must vacate my premises. I just don't understand people who place their own interests above everyone else's!

Fabulous auction company! I love bidding on items from this company. Pictures are detailed and…read moreitems have always been just as described. The crew working there has always been very accommodating and helpful with pick ups. Keep up the great work!

I do quite a bit of auction buying for a side business I run selling collectibles. Earlier today, I…read morewent to pick up an item from an estate auction I had won online that, and after some difficulty finding the home where the sale was located, I called the contact number given in the sale information, and I had the distinct displeasure of speaking to Bill Howze, the owner of Renaissance Auctions. This was the rudest treatment I have EVER received in a decade and a half of dealing with auctioneers. From the second he picked up the phone, Mr. Howze adopted an incredibly condescending and haughty attitude, acting like I was an idiot for not finding the house. Apparently, the Google Maps and Waze information for the location of the house, as well as the map provided by his own appointment signup service was inaccurate, leading to an address with as similar number in a different part of the development, about a block and a half away from where the pickup location was located. Mr. Howze admitted to KNOWING this fact and failed to mention it in either the original listing or ANY of the communications sent out after the auctions. What's more, he went on and lied to my face that he had previously provided both detailed directions and a notice that the GPS would be inaccurate. I have reviewed both the original listing and ALL communications received afterward, and the extent of the directions given were merely the street address and instructions to pull around into the common parking area in the back, with absolutely zero instructions of how to find the home upon entering the maze-like suburban development where the home was located. Incidentally, the incorrect location on GPS ALSO has such a common area with similar numbering, an easy and obvious source of confusion. I continued to drive around looking for the correct house, and when I indicated to Mr. Howze the names of the streets on the intersection, ONE block away from where the actual sale was, he told me he had "no idea where that was." Frustrated, I eventually hung up on him and managed to finally find the correct location myself. Upon arrival, I told him I did not appreciate his attitude, and he intimated that he was not going to release the item to me. I informed him we had a contract, and that I would be happy to pay for the item and never deal with him again, upon which he repeatedly called me a "jerk" while processing my payment. So much for customer service. Notably, I would like to point out that the other gentleman who was working with Mr. Howze was QUITE polite and professional, making sure the lot I was picking up was complete and wishing me a good day when I left. So it's not like he does not like he lacks a handy example of basic professionalism. The laugh's on him, though, as I am currently preparing an auction of items from the substantial estate of a relative who recently passed away, and his had been one of the houses I had been considering due to his proximity and potential convenience. He can now kiss any chance of the mid-five figures of commissions he would have been likely to have received. I've dealt with most of the auction houses in both Berks and Lancaster County, and in the future would prefer to deal with ANY of them rather than Renaissance.

This is one of our favorite estate sales agents. Bill spends the time and resources to get you a…read moregood result.

this place is awesome!!! if you need a work truck!! come here!! you want a rv or fun toys!! come…read morehere!! can't wait for the next auction!!

I've had great experience with Dovetail Aucctions. I've purchased from their auctions ten different…read moretimes now and will continue to do so in the future. They always ship in a timely maner and never overcharge for shipping like most other auction houses.

Good people to do business with , it takes over a week to get your items shipped but definitely…read moreworth it