I signed a contract with Klick Solar in December 2024 to install a solar battery. It took until June 2025 for the battery to arrive, and a technician came to start the installation. Unfortunately, the technician quit before finishing the job, leaving equipment behind and the installation incomplete.
Since then, communication has been extremely poor. I've reached out multiple times via email, phone calls, and social media, but have not received any meaningful updates or a completion date. Customer service representatives have changed frequently, leading to inconsistent information and repeated promises to follow up that never materialized.
I even attempted to contact the CEO directly, but was blocked on LinkedIn. The high turnover rate and lack of accountability are very disappointing. Overall, my experience with Klick Solar has been frustrating and unprofessional. I hope this review encourages the company to improve its communication and service. read more