Leon from ServPro came to rip up the laminate flooring after our basement flooded. He specifically…read morenoted how little damage we had and how it wasnt too much work for him to do. There was no damaged furniture to remove and he was in and out in a few hours. He left some fans and came back to pick them up a few days later. At that time, I asked him what the bill would be. I was trying to determine how much of my insurance payment would be left for renovations after his fee. He couldnt give me an exact number, but was confident that it would be under $2k. He again noted how little work he needed to do. An entire month passes, and my insurance company still hasnt received the bill from ServPro. And wont pay me until they get the invoice. We call Leon multiple times in 2 weeks and never get a response. Our insurance adjuster suggests that she call ServPro to get a resolution. Within a few hours someone calls me from ServPro. They have NO clue about my job. Dont know my name, my address or the work done for me. But they will look into it. A few days later I get a bill for $3,800. Double the price Leon gave me. And basically tell us to pay it and that Leon doesnt do the billing. Stay clear of these guys - classic scam.

We live in Rockaway and came home from a vacation to find flooding in our basement. Leon from…read moreServpro arrived promptly and took excellent care of our mold problem. He was courteous and efficient and effective. We would certainly and unhesitatingly recommend Leon and North Morris County Servpro to anyone.

I cannot put this any more simply and obviously... Let's say…read morea hurricane blows over your house and you get a foot of water in your basement, a bathroom ceiling on the 1st floor caves in, and you have limited time to mitigate before mold and rot set in. EVERY SINGLE CONTRACTOR in the area is either not answering the phone or is too busy. You WISH you had a sister and/or brother in the Mitigation / Remediation Business - who not only cared about you - but owed you as if you donated your kidneys to them. THIS IS WHO AGNES AND TOM ARE. They treat you like family - in the worst of circumstances they come to the rescue with the right knowledge, the right equipment, the right advice, and more. If there was another way to make it any more clear how amazing these 2 in terms of thorough and professional and immaculate work not to mention being lovely people -- I would write that too. AAAAA+++++

Having remediated a few past floods in my finished basement myself ( without insurance due to…read moregroundwater), I now had another flood due to pipe issues was a wake-up call. Agnes helped me w the insurance company who ignored me for 30+ days. Now mold was growing and I was furious. She was very very helpful, knowledgeable and local. Not one of the large water / mold restoration companies who work hand n hand w the ins company. She remediated everything, took time to explain process, was avail after hours and gave me further info if I wanted ducts cleaned, etc. Highly recommended.

I had a chimney sweep go terribly wrong. Soot covered my house from end to end, from top to bottom…read more Let me say this - my livingroom has white furniture and white wall to wall carpeting. Allan Industries was recommended by my insurance company and I was nervous at first due to the 1 star review. Well, I had to write a review because of that. The job they did cleaning my house was EXCELLENT. I am a clean freak and I check all nooks, corners, under and over everything. They cleaned the soot from my home better than I would have thought any company could have done. Everyone who was part of the project was respectful, nice and mostly did not speak English bar the manager, Martin, who was an angel to work with. I would definitely recommend this company. I have had disasters in the past and Allan Industries is definitely the best I've worked with.

I've been out of my home for 2+ years as a result of a tree crashing through my roof during…read moreHurricane Sandy - I have vaulted ceilings, so when the tree came through (I was in the house at the time) I literally had an unplanned skylight. I went to work right away on lining up a contractor, but for different reasons none of those contacts panned out. In spring 2013, I turned to my insurance company to recommend a contractor in my area, and that's where Allan Industries comes into play. The contact assigned to me at Allan was nice enough, but I waited almost a year as the company "finalized" work estimates and kept me waiting for signed paperwork from them that I needed to submit to the mortgage company related to the intended repairs. Despite these issues, I stuck with Allan thinking my best option and I could use my insurance company (NJ Manufacturers) to push them along the way when things weren't moving - which is something I had to do a few times. In between all this, my insurance company issued me a pay out based on Allan Industries' initial estimate. Fast forward to late April/early May of 2014, I received an email from my contact at Allan that they rescind their contract and are no longer interested in the job - no explanation was offered - short and sweet and to the point. My insurance company was also not helpful - three phone calls to them before I was offered an explanation that the job was too big for Allan Industries and they couldn't work with the code issues my house requires; this explanation was given to me with a laugh in the insurance company reps voice. I was given a few other contractors names and wished good luck. I will compliment Allen on one item - early on in this issue, a harsh storm was headed for NJ and I was worried about the tarp over my roof - Allen got a team up there to put a new tarp over the hole a day or so before Thanksgiving easing my worries. At the time I had asked to know the cost to do this and was told not to worry as the tarp would just be "rolled into the cost of the overall repair"; a month before the email I received from Allan walking away from this job, I received a bill from them for the tarp work - with a note that interest would be added to the bill if not paid within 30 days. $400.00 - aren't they just absolute peaches? This is my experience with this company - the one star issued here is being EXTREMELY generous. I do not recommend this company at all.

First time having water damage in our home, which caused a huge leak and hole to our first floor…read more Restoration1 came promptly, they were extremely knowledgeable and thorough explaining everything. Employees came to check throughout the week to ensure all was running smoothly. I would highly recommend this company to friends & family. Special thanks to Nick, Henri and Yermin-you guys really were a pleasure to work with, thank you for everything!!

My friend hired this company to repair water damage in his home in Lacey NJ They dried out the…read morefloors and ripped out all his cabinets They were paid by insurance company alot of.money Here we are 5 months later with NOTHING. He rented a storage unit to make room for them to work He has not had use of his kitchen for 5 months. All he gets is the run around I believe it is time for an attorney for insurance fraud and a BBB complaint

I worked directly with John Messina, the owner of All Jersey Environmental Services, and the…read moreexperience was outstanding from start to finish. From our first conversation, he was honest, deeply knowledgeable, hard-working, and meticulous. He recommended only what was truly necessary and was clearly mindful of my budget--no upselling, no pressure, just straight answers and smart solutions. The crew's workmanship was excellent and the cleanup was spotless. John also coordinated a subcontracting job for me and handled the entire process, keeping everything seamless and on schedule and keeping me informed at each step. John was professional, friendly, and transparent--there were absolutely no surprises. What impressed me most was how much he cared about the result, treating my home as if it were his own. It was amazing to work directly with the owner, and it shows in the quality and integrity of the work. Awesome, wonderful, amazing--so happy with both the workmanship and John's character. A great contractor and a great guy. Highest recommendation!

We hired All Jersey for a substantial cleanup project in our basement. Not only did they do a…read morefantastic job for a reasonable price, but John is an unusually nice, friendly person, a truly good human being, and a complete pleasure to deal with. He explained everything to us very clearly, answered a million questions, and worked with us on some difficult issues about timing. He is a true professional with an enormous amount of experience and expertise. His staff were all great, and the results were perfect. You will be very happy if you have him handle your issues.

After calling about a broken sump pump, Giovanni showed up the SAME DAY to replace it. Amazing…read moreservice, friendly company, would call again and again for my sump pump and waterproofing needs!

Giovanni and his team arrived early and finished the job in one day. They are a well oiled…read moremachine. Highly professional! Thank you, thank you!!!!