It's nice inside but that's all folks. I made a pedi…read moreappointment with my girl that transferred from another place. When I got there they had her working on someone else. Manager told me it would be at least 40 minutes or I can see one of their other people. Nope- I'm very particular and don't know why the booked over me. Unapologetic jerks. I waited, when I sat down she was clearly upset about something. I went to schedule with her and now she's gone. Just so disappointing!

Received gel manicure and pedicure. Great job!…read moreWas offered a beverage several times. This is such a clean establishment, I feel very comfortable there and am a regular customer.

Very nice workers. They did great with my nails. I love the design! I hope to come back when I'm in…read moretown. They have a lot of colors to choose from too

Amazing service!! They took me without an appointment and did a fabulous pedicure. My next visit…read morewill be booked before I leave.

Shannon Sherrell is a licensed cosmetologist and upcoming beauty mogul. She owns three…read moreestablishments off Killearn Ctr. including SSBeauty Bar, SSBeautySpa, SSBeauty Supply and Hair Store opening next month, June 2019! She specializes in natural hair care, silk presses and sew-ins! Shannon has a great spirit and provides a wonderful atmosphere for all her clients.

Paronychia of the Finger…read more I received a manicure by Kayla at SS Beauty Salon in Tallahassee, FL on Oct. 30. A week 1/2 later my right middle finger began to feel painful to the touch. I put ice on it as I wasn't sure what was the cause. Two days later, my finger was swollen and a red lesion had formed at the cuticle. My finger also began to turn dark and I was unable to bend it. I took the day off work (Thurs. Nov 14) because of the pain. I could not type. I attempted to work on Fri. Nov. 15 but my finger was so swollen. I left work and was able to get an urgent care appointment the next morning. When I arrived at urgent care, the doctor immediately told me that she needed to cut and drain my finger because an infection caused by damage to my cuticle had spread. The physician had to inject my finger with a needle to insert numbing medication for the pain. She then had to make an incision and slice my finger with a blade to drain the puss. The doctor informed me that there was so much puss that she wanted to send a culture of the puss and sample of my blood to a lab for testing to make sure the infection had not gotten into my blood. She said that she had seen cases like this before from salons and the cause was most likely due to my cuticles being cut too far with unclean utensils like cuticle cutters or nail clippers. The doctor also told me that the infection had been in my system for approx. 2 weeks since the appointment and if I had waited to treat the infection would most likely spread down to the middle of my finger. She told me to contact the salon owner and make them aware. She placed me on constant antibiotics for one week and informed me I would need a follow up appointment. When I got home, I immediately contacted the nail tech and informed her of what happened via Instagram. She was apologetic and willing to refund my service as well as discuss some type of compensation for my missed time at work. I make $25.50 an hour and missed 12 hours. That combined with just the initial doctors visit the service itself was enough to justify at least $350 in the event they were willing to do something in addition to the service. She called me and we spoke over the phone and told me that she did not have a lot of money. I told her that it was ok and I understood if she didn't want to pay for anything additional until I had paperwork that I would get on Monday. I said that I didn't want to badmouth her but I did at least want the refund and the $5 tip I left and I would provide documentation to the salon on Monday. Moments after, she informed me that she would not be issuing my refund for the service at all and was not willing to discuss a private agreement. She (nail tech) also deleted apologetic messages sent through Instagram. When I checked my Instagram account I saw where the owner of the salon Shannon Sherrell had blocked me from the Instagram business page. I told the nail tech that I noticed the deleted comment and the blocked IG account. Soon after, the owner of the salon contacted me via text and refused to admit negligence. I told her that if she didn't want to take responsibility for being the primary and most likely cause of my infection, the least she could do at the moment was refund the service. She refused. I informed her that not only was I at least entitled to a refund. At that moment I realized that the salon owner and nail tech intended on being dishonest. The salon owner refused to refund my service, had the audacity to offer me another nail service, and told me to have a nice day. The dishonesty of deliberately deleting comments and refusing a refund AND the tip I left shows a blatant lack of integrity. I'm sure one would feel the same way if their finger was being lanced and drained due to an infection by a nail salon.

I've come here a couple of times as the location is near my gym so it's convenient however, I think…read moreit's time to finally let it go. While the staff are all friendly, the service does not meet what I am used to and require. The first time (or two?), I had a pedicure. It was just an okay job. This most recent visit is what makes me want to scream/cry. I had SNS/dip put on my real nails, and the woman who did the service put AT LEAST 6 layers of dip! This resulted in a bulky, chiclet appearing outcome, and quite frankly, I hate my nails!! I expressed my disdain to the woman who caused the catastrophe but nothing could be done. Lesson learned the hard way.

Quickly seated in a very comfy pedicure chair.. great interior design..made me want to feel pretty…read moreand pampered because I deserve it. A wonderful lady who spoke very little English was very attentive. Manager translated so she and I could talk and my many thanks for a GREAT foot and leg rub. Toes were very pretty!