This place is horrible. The front office staff is extremely rude and unprofessional, especially Allison at the Crain Highway Office. I don't understand how Dr. Klapper keeps them employed- I partially blame him. There is no reason for his staff to act the way they do. It is terrible. My brother had an appointment scheduled for 12:30 today, we drive all the way there and we are told by Allison that he doesn't have an appointment and can't be seen. I just spoke with her last Thursday and scheduled the appointment. Why would we drive all the way there for nothing? They obviously aren't organized and she did not make any accommodations for us. Just totally rude, unprofessional, and unacceptable. A total waste of time.
During a previous appointment at the largo office my brother had a 10-minute teeth cleaning/exam. He literally was done in 10 minutes. Who does a 10-minute teeth cleaning/exam? I have never heard of such. That makes no sense and there is no way that can be a thorough job at all. There were no x-rays, nothing, just a rushed job. It definitely was not a thorough exam. I would not recommend this place to anyone. Dr. Klapper needs to fire Allison immediately as she and the other staff are a very poor reflection on his business. My family and I will not be patronizing this business anymore. It is deplorable! read more