This 1-star review is for the Alexandria office. After my oral surgery, I requested my invoice…read moretwice by phone talking to the office manager and once by submitting an email. It has been 2 weeks and I still have not received a copy of my invoice!! I also requested a phone call from my surgeon Dr. Suri - still nothing! The Alexandria office also received payment from my insurance on 21 May 2026 and as of today, 30 June 2026, I still did not receive my refund of $600. I cannot recommend this office because of their unprofessionalism and how careless they are! So sad!

Dr Chu has zero bedside manners, zero expression of empathy, zero indication that he cares about…read morehow his patients feel. Maybe he's a good surgeon, but why not try to find a surgeon who can at least pretend to have experience interacting on a personal level with people?

Never again. Greedy and over priced. They do that because people are in pain. If your dentist…read morerecommends them, ask for a different option. I told them nitrous was not working ( Ive had plenty to know) because I was still white knuckling thru the procedure. They still charged me $166. Insurance covered $152 and my costs were $1500. Pick a different group. Side note the care was fine. It didn't hurt even though I was nervous. Healing went well. One assistant was great informative and calming. The other assistant and doctor were very pushy for me to get an implant and it wasn't in my budget. They seemed annoyed that I couldn't do it.

Office staff is fantastic efficient. Dr Liu was clear and straightforward and even allowed me to…read morecome late for an appointment mistakenly had written down the wrong time. I HIGHLY recommend them.

I want to start by saying that the dentist himself is fine - he seemed competent and professional…read more However, my experience with his office and billing practices was extremely disappointing, and that's why I'm leaving this review. Before treatment, the office told us that our insurance wouldn't cover much and asked us to put down a large upfront payment. Later, when we received our benefits statement, we learned that we actually only owed about 20% of what they'd asked us to pay. When we contacted the office to request a refund of the overpayment, they claimed they had not yet received the insurance payment. This was especially frustrating because, according to the insurance company, the payment had already been processed and they had cashed it within four days of the claim being disclosed. Based on my experience, I feel the office was not transparent or honest about the insurance and payment situation, and dealing with them has been one of the most unpleasant medical office experiences I've had. If you have other options, I would strongly recommend staying away from this practice because of the way the office handles billing and communication, even though the dentist himself seems fine.

I really felt welcomed into the office and happy that this doctor took care of me for this. Him and…read morehis team really made the experience fast and easy for me. I woke up quick from the anesthesia and was sent my way home. Dr. Liu answered any questions I had and walked me through as they put me to sleep. Definitely would recommend to anyone who needs a wisdom consult, really professional, welcoming, and fun!

I'm a huge baby when it comes to getting something done to my teeth. I only have one cavity, and my…read moredental life has been pretty insignificant. I go in for cleanings and come out with a toothbrush. I had spaghetti and cracked my tooth on a red pepper seed ( the shaker kind). I go to my dentist, whom I love (Dr. Erik Fox), and he gives me a root canal. This is the root canal from hell (three sessions), but he handles it, and everything seems to be going well until...I develop a blister on my gum. Dr. Erik sent me to Northern Virginia Oral, Maxillofacial, and Implant Surgery and promised they would take good care of me. He wasn't wrong. Did I mention I'm a crybaby? LOL! During the consultation, I started crying when they told me what was going to happen. Just tears leaking out of my eyes, but they were so kind to me. Dr. Aslam assured me that it was ok. When people had traumatic episodes with dentists when they were younger (I did), they're often really scared. He promised everything would be ok..and it was. I went in, and they let my husband come back with me and hold my hand. After the needle went in for the anesthesia, I remember nothing except going to the spice markets in Marakesh...that's a wild dream, right? But not a bad one. When I woke up, they gave me a care package to take home and helped my husband get me into the car after giving him aftercare instructions. The care package had my first two doses of pain medication, pear-flavored chapstick for my lips, a barf bag (just in case), tons of gauze, and instructions on how to take care of the wound. I was thrilled that they not only got the tooth out but could do the bone graft and implant placement all at once. From the reception area people (Hi Amber!) to Dr Aslam and the nurses, I felt I was in good hands. They were understanding about my anxiety and never belittled it. They LITERALLY held my hand through the experience. I would definitely recommend them.

My Experience With This Practice…read more Dr. Amir was the surgeon who performed my wisdom tooth procedure. I had all four of my wisdom teeth scheduled to be removed at this practice. I paid for all four extractions, and my insurance was also billed for all four. I also paid the required copay for each tooth. I underwent general anesthesia and went through the recovery and pain believing that all four teeth had been removed. After the procedure, I was told by Dr. Amir and the staff that the procedure had been completed. At my follow-up appointment, I was again led to believe that everything had been taken care of. Later, I visited my general dentist, who took X-rays and informed me that one of my wisdom teeth was still present and had not been removed. I returned to the practice and brought this to Dr. Amir's attention. He apologized and asked me to contact the staff regarding a resolution. After contacting the staff, I was reimbursed only the $136 copay associated with the tooth that had not been removed. What makes this even more frustrating is that because of this mishap, I now have to go through another extraction and another round of recovery, pain, and inconvenience--something I should not have had to go through if the procedure had been completed correctly the first time. My concern is that I was charged for a procedure that was not fully performed, my insurance was billed for all four teeth, and I was not informed that one tooth remained until my general dentist discovered it through X-rays. I am extremely disappointed with how this was handled, particularly because I underwent general anesthesia and the risks and recovery associated with the procedure based on the understanding that all four teeth were being removed

5-STARS!!! DEFINITELY RECOMMEND!!!!…read more What an amazing experience I had at the Falls Church office! Everyone was so kind, helpful, professional and knowledgeable. The office is clean, modern and comfortable. It even has a small coffee bar while you are waiting. This was my first visit to this practice. Check-in was a breeze and they took me back quickly. Thank you to Alex for your help, knowledge and information regarding my insurance. You were very thorough. I felt so comfortable and confident after speaking with you about it over the phone. You also gave perfect instructions on your location and where to park. You were very welcoming when I arrived. Thank you for the smooth and friendly check-in! Madi took me back for my appointment. She was so kind, courteous and efficient with the preliminary questions. Dr. Rostami was amazing. He was thorough, informative and kind. He had a friendly and warm "bedside manner." I felt very comfortable speaking with him and hearing his assessment. He was also very gentle during the examination. When patients are in pain, it is nice to have someone who understands that and helps you feel as comfortable as possible. Thank you so much for your help! Christina was there to take my paperwork at check-out. She was super friendly and sweet. Thank you everyone for such an amazing experience! Having any kind of dental/oral appointment can be daunting and scary for people. This office makes you feel like family. I am so grateful I found them. I will definitely be back.

June 2025: I had a…read moretooth removed at Northern Virginia Oral Surgery Centers in their Falls Church office. Wonderful experience. Everyone was nice (from the front office to everyone behind the scenes). My surgeon and his assistant put me at ease even though such a minor situation. They were very understanding of my nervousness. They were patient with my questions and concerns. Office and back rooms were clean. I got there early, and they were able to bring me back within ten minutes of me getting there. Definitely would go to this practice/office again.

Dr Nyguen-Cao and the staff are excellent. He did a tooth extraction with minimal pain and…read moreexplained exactly what he was doing and why. The front desk personnel are courteous and helpful.

Dr. Rothman is the best He removed a cracked molar that had a root canal from many years ago…read more Wonderful care and follow-up phone calls after the procedure that I very much appreciated. I would not hesitate to return to Dr. Rothman or refer him to friends Michael H.

Dr. Silloway is an oral surgeon. She's a very sweet woman, patient and understanding with nervous…read morepatients like me. She removed my wisdom teeth and two others for an orthodontic procedure. Also sat with me and discussed oral surgery options for an orthodontic procedure. Sadly, I only get to see her when I want something removed, so it's unlikely I'll encounter her again. (I hope.) Otherwise, she'll be the first doctor I call!

Very professional, exceptional- refreshing bed side manners, just don't see this much anymore…read more Kay Hartgrove

This place still has my 5 star rating. You are in excellent care in the hands of Dr. Pham. Since I…read moregot surgery on the other side of my jaw, I was less scared of what was to come, so I think I was a better patient this time around. They place medications in before the surgery, they follow up with you the day after and a week after, and leave really good instructions on healing. It's been a week since my surgery and I can say I haven't felt this great in such a long time! No pain and no clicking in my jaw. Thank you Merrifield Oral Surgery!!

After engaging in 4 consultations (because my wisdom teeth were located on nerves), with various…read moresurgeons, I decided to work with Dr. Margaret K. Pham. She was direct, professional and insightful. I highly recommend her skill-set as an oral surgeon and her staff. I had my wisdom teeth (3) removed in 60 minutes + Anesthesia. And the blanket on hand to keep me cozy was a nice touch.

I was sent to this doctor by my dentist for a tooth removal, due to a failed back tooth crown. I…read morewas a nervous wreck, yet the staff was super friendly and his team was friendly. Overall the experience was outstanding, the doctor explained each step of what was being done, and made sure I clearly understood each step during the procedure. It went very well and I was extremely pleased with the whole experience. It was pleasant, the entire office staff was terrific, and the doctor is very very competent, and had a great sense of humor, too, which helped with my apprehension. I would recommend this office and doctor to anyone needing oral surgery. I five this terrific doctor TEN stars! Also, I am a registered nurse and I mean what I say, he was a great doctor! Thank you for making this tooth extraction as painless and worry free as possible. Nancy Y.

Had 3 extractions and 3 bone grafts done here. Dr. Mark had great "bedside" manner. He basically…read morenarrated the entire procedure while it was happening which was soothing. Everyone there is great including all of the ladies in the back and the front desk. Couldn't ask for a smoother experience.

My regular Dentist referred me to Fairfax Oral & Maxillofacial Surgery - specifically to Dr. Fred…read moreLiu. During my last dental checkup and cleaning - my dentist and staff noticed a piece of something jutting out through the soft tissues of my mouth. After a 3D X-Ray - Dr. Lui took a look - and he was able to extract the fragment of bone - it was small and popped right out. Apparently if there is a fragment of tooth or bone from previous dental work - it can start to work its way outward - the body is attempting to "eject" the fragment. I had no idea the fragment was surfacing, I did not feel it. Fortunately, Dr. Lui popped it right out with no need for any local anesthetic. Dr. Lui and his staff were awesome! #FairfaxOralAndMaxillofacialSurgery

Received preliminary exam and photos and scan of all teeth to prepare for surgery. Excellent…read morecommunication with clinic.