Craig S. came to our home so we could sign papers for a HELOC. He was very courteous and punctual…read more He is very good and knows his job well. He handled the paperwork so smoothly, we were done signing in no time. We hope that more title companies and private consumers will call Craig for his services. We appreciate all that he did to help us. He even took some time to chat with us and we felt very comfortable with him. Craig offers excellent customer service with a winning smile that makes you feel like you've known him forever. He's the best!

Great service! I made my appointment online and was able to complete my signing within that same…read moreweek. Very quick responses, friendly staff and easy to make an appointment.

I traveled to Klamath Falls from Portland and needed a document printed. I was in and out in 10…read moreminutes at Shasta Litho. I am now in Portland at FedEx Kinkos waiting for the staff to do the same thing and it has taken them over an hour to figure it out. #wish I was at Shasta Litho

Super kind. Super efficient…read more Found errors that even my editor missed, and helped me make corrections and still meet my deadline.

A great place to get your shipping needs taken care of! Some of the best customer service in the…read morebasin too!

Great Service! Thank you for working with me to meet my tight deadline. Definitely went the extra…read moremile.

The best carpet cleaning I have EVER had, and I have lived many, many years and have also lived in…read morea lot of places. He was super thorough and more than fair with his prices. Now that I have found Crust Al clear carpet cleaning I am a most devoted follower. To see such a devotion to perfection is rare in our "hurry up and get it done times" and to combine that with very fair pricing a rarity. I know this is wordy and long, but I was so impressed!

Dakota not only cleaned the carpets in my home he also picked up my area rugs and thoroughly…read morecleaned them. He then returned the area rugs at the carpet cleaning appointment. He was very meticulous in cleaning under the beds and once done, the carpet looked brand new even though it is 18 years old. I have found my new favorite carpet cleaning company for Klamath Falls. Super service!

They took out every spot. Carpet looked new after 20 years. Reasonably priced high quality service.read more

This small company does such amazing work. Our carpets look amazing. The price is reasonable too.read more

I was going to buy a pair of boots from BBBR 3 weeks ago, but they were closed for a very…read morelegitimate reason--the owner recently lost his wife. Today I run by and Dwight was open so I went and bought a pair of Hondo boots. this store is the only one to carry this brand in Orago. Hondo is made in USA and it's one of the best cow boots with Boulet. base on what did happen to him recently Dwight was awesom, great customer and great sense of humor ( if you have some lol) Seriously if you're looking for a great boots with a decent price I advise you to visit him. Blessings

Very poor customer service. He curses at customers coming in and over the phone. Does not keep…read morenotes of the work you want done. Tried calling muptiple times and you are not able to leave a message. I took boots in the beginning of May and asked if they could be stretched by the 23rd. He was not in the store or answering the phone leading up to that date so I wasn't able to get them back in time for the event. He didn't finish the job and still charged me.

I had my unit on auto bill pay and the card expired, the staff didn't give me a courtesy call or a…read morenotice until it was past due 60 days at which point I received a lien/pre auction notice. I called the front desk to make a payment and during the call the woman at the desk became very defensive when I mentioned I would prefer to receive a notice prior to the lien notice (state requirement is to be notified prior to this). She became very emotional and was upset I stated I felt the lack of any attempt to reach me was "lazy" at which point she tried to bait me into an argument which I had no interest in talking to her aside from running my card. When I told her as much she hung up on me. I called back to pay the bill and she started to berate me on the phone and refused to accept the payment. Since the unit is in lien she is required to take my money to prevent unlawful sale of my unit. I called a third time and just asked to speak to someone else, I got the phone number of the manager Barry who was off duty and called him. Eventually I reached him and was able to just give him the card information without the drama. I just wanted to pay for my unit on auto bill pay and to receive notice of some kind prior to them trying to auction my unit. THIS IS EXTREMELY POOR CUSTOMER SERVICE, literally the worst I have seen from a storage facility. This lady should be fired, her sole purpose is to conduct transactions. Just run my card and take my money, I shouldn't have to interact with a horrible associate to make this happen. I shouldn't have to contact the manager who is off duty and not on site. Other than that I've had a pretty uneventful rental here. Unit is dry and my stuff isn't under any threat except form going to auction unnecessarily. 0/5 stars for the detestable lazy staff that want to argue instead of conduct business. Really poorly run if they keep her around. They charge way too much money for me to put up with this nonsense.

These ladies have saved me money on shipping and are always willing to help if they can.read more

Good wash. It's 2.75 cash/quarters which isn't enough time…read more I ran my debt card through, got a much better wash for $10. Be sure to press stop wash or you'll continue to be billed/run up a tab.

I dropped off a double sleeping bag that I've had for years, it wasn't nasty but I know it has…read morenever been washed. Man that's like brand new thank you