All of the technicians are extremely knowledgeable, professional, thorough and friendly. Price is…read morebest in Klamath Falls and they also offer coupons. Highly recommend Valvoline Instant Oil Change.

When in to get a quote for my truck and walked into the office, sat there for 15 minutes without a…read moresingle person stopping to ask. If I needed help terrible service, and I would definitely recommend going somewhere else. If you even want minute amount of service, even I would give them a no stars.If possible.

Basin Tire goes above and beyond with customer service…read more An error was made & they went above and beyond to fix the issue. You could only expect that from a mom & pop shop. They've earned a lifetime customer out of us & we will recommend them to everyone! I'd also like to add they are the most affordable in town. We shopped around for snow tires winter 2024 going into 2025 & they were the most fairly priced!

Great store, friendly staff!!! Great Work, High Quality. We…read morewere going to be stuck overnight waiting for a tire and they got us back on the road the same day fantastic!

As a single mom with four daughters... reliable transportation is a MUST. When my vehicles need…read morework, I need it to be fixed fast and right the first time. I was afraid of all the mechanic horror stories I've heard growing up - you can't trust mechanics... they never get it right, they charge too much. Kurt, Jim and the team have worked on three of my vehicles over the last 6 years. They have gotten it right, done it fast and always made me feel great about doing business with them. Never condescending, always helpful and friendly. I cannot recommend them highly enough.

Honest guys! Extremely helpful with fixing some things on my daughters car. We would definitely…read morerecommend this shop.

They broke my air filter housing, took my vehicle back and the workers took pictures of it. Manager…read morecalls me and said it was caused by a missing screw after his employees said the worker should of took the cross bar off instead of ripping the box open. They denied all responsibility. I would never recommend this business to anyone. Some of the workers are good people but the manager and owner are shady as f____.

Wow! $158 for a basic oil change! Is this the new normal because I can't see this business model…read morelasting for long. And they don't rotate tires which may have been good seeing as how that would up the bill to $200. Klamath Falls is not New York City. I'm looking elsewhere next time.

I don't think it should take 3 hours to complete an oil change and tire rotation when you made an…read moreappointment first thing in the morning with nobody ahead of you. I am standing here WATCHING them work on other cars while mine just sits there. I made an appointment to avoid waiting here all day. If the employees are that overworked they can't complete an appointment oil change in an hour then hire more people.

I was charged for an oil change that wasn't done. When I went to pick my truck up 5 hours later it…read morewouldn't start. The battery cables were completely off the posts. When I brought this all to the manager he wouldn't even come and speak to me. He sent some lady to tell me take it up with corporate. And called me a bitch as she walked off. I NEVER got a refund or apology. The WORST customer service I have ever experienced.

do not bring your car here. the boss is the most entitled and inconsiderate aggressive person, the…read moresecond you disagree with him he acts like he's been doing you favors and been so kind to you and that you should be so appreciative of him. This man only cares about personal gain and making money. pays his employees minimum wage and expects them to bust their ass for it. not to mention, any time your car is on their lift it's not secured up there! they don't use the locks!! so be careful :)

NEVER GO HERE I brought my 1989 Mercedes 300e here to have…read morethe alternator and timing belt replaced and the alternator they installed was faulty and overcharged the electrical system thus killing the blower motor for the ac and heat. They charged 400 dollars to "fix" the blower motor which only has one setting which is LOUD and it only blows hot air the ac no longer works. The car also has a very bad misfire below 3k rpm and barely accelerates while under 3k rpm.

Came in for an oil change. Justin in service was super nice and welcoming. Thanked me for coming in…read moreand working with them. Got me in and out quickly. While I was waiting for my service to be completed I was able to stroll around and look at some cars on the lot. New trucks look great. The sales guys are nice and not pushy. They let me look with out pestering me. They do offer free coffee and water. They have a couple vending machines if you want to snack as well. They also have a TV in the waiting room. All in all, excellent service visit. Great friendly staff.

Like the other reviews for this dealership. I would stay away. They will try to take advantage of…read moreyou. Tried to low ball me on my trade. They went 8 k below Kelly Blue Book value. I have a 780 credit score, and instead of making a deal they tried to rob me. Shady dealership. I've had a positive experience with other Lithia dealerships, so I thought I would give these guys a try. I was wrong. Don't waste your time coming to this dealership. They only make deals that will rob customers. A bunch of crooked criminals. I would give them 0 stars if I could.

Redeagle is an amazing salesman he got my son into an awesome Honda yesterday and the whole Honda…read moreteam worked for my don to get him a great rate and payment. Thank you

Chris at Klamath Falls Honda was amazingly helpful made the whole experience fun and easy and got…read moreus into a great car. Everyone there are very friendly and willing to help

We had a flat on our way up here and had to use our spare. Did not want to make the trip back…read morewithout having a usable spare. Turned out the tire that went flat had a total failure. These guys hooked us up with a usable spare till we got back home. Made sure to even check the torque on the tire we put on so we would be safe. Super friendly great group of people. If you're in the area and need tires I would highly recommend them!

Best wheel alignment in town. Waiting room is nice. Coffee available. It took over an hour but…read morethe tech took a few drives, then came back and refined the alignment..