I highly recommend Top Priority Pools for their exceptional service. The owner, Rick, and his…read moretechnicians are punctual and keep my pool and hot tub looking great all season long. His communication is excellent, and he always returns my calls! This summer, he performed a full sand change on the pool filter and installed a new pump motor at a reasonable price. If you're looking for a dependable and honest pool service, look no further!

Top Priority will quit you and leave you hanging. Doesn't honor his own contract…read more Leaves pool dirty and unbalanced. Hired help likes sitting in his car and milking the clock with no work done. Owner doesn't care yet cameras will verify this. Thinks he is the only knowledgeable pool keeper in the area. Glad he quit before someone got sick swimming in our pool due to his lack of care and maintaining a chemical balance which overtime would destroyed our pool and spa equipment longevity. Showed him the test results and all he says is "it was acceptable". Run from this guy.

Very difficult move that involved using a crane to remove the hot tub from its old house and also…read moreto place it on a pool deck at its new home location. Job required Ace movers to trim tree branches to allow the crane room to move the tub. Overall a great job with no damage to the tub! (Approx $900 total cost)

CCPR team did excellent work and were considerate of both rental and owner needs. Would highly…read morerecommend

No surprises because communication is a high priority with CCPR…read moreFrom quote to our walk through CCPR was extremely professional Our house looks awesome and the price was reasonable

We contracted on Feb2021 with Southern Scapes Pool & Landscape Design to install a new Latham…read morefiberglass in-ground pool. We met with Tom May about the specifics and he drew up the contract, down deposit made and our target date was Nov2021. Tom said he would draw up a set of plans & get them over to me for review/approval, it was indicated/assumed the plans would be drawn up in a timely manner; the planset was emailed to me in Oct2021. The COVID impacted delivery of the fiberglass pool and it was delayed out for several months. Another email stated we were on the April2022 install pattern. Tom's crew showed up in April and the process began. The hole was dug, pool was set, plumbed and backfilled. The electrical crew showed up and wired everything to the main panel. Concrete was poured for the decking and-at first appearances while it was still wet, it looked great. It was noted that the hand rail cups had shifted position during the pour and troweling. They were moved by the concrete guys while the mix was still plastic, which upset the bond and caused the concrete to chip around the brass cup; they were no longer adhered to the concrete. Approx four weeks after pouring, a crack had developed in one of the deck panels and was traveling in a lateral direction where there was no control joint; it had exceeded 6ft long (visible crack). A second crack was forming from the opposite control joint by the rail cups and was traveling towards the 6ft crack. There were also footprints in the concrete from the concrete crew removing the forms around the mouth of the pool; knee boards were not used to step/kneel on during this process, instead socked feet were used to walk on uncured concrete. Tom came out, inspected and it was determined that the concrete had failed due to a possible improper mix and underlayment. Tom agreed that the whole concrete deck would be removed and they (Southern Scapes) would bear the cost for the replacement. Due to varying schedules, the removal and repouring occurred in Sep2022. A different concrete supplier (CRMP) was used, which is located closer to the site. During the deck removal, the concrete contractor stated he would lay down steel mesh as an additional preventive measure for cracking. On the day of the pour, he stated that his supplier did not have any mesh available, therefore none was laid. Lessons learned/After action: 1: Read the contract closely, if there is a feature/option that was discussed and agreed upon, make sure it is in there before you sign (features/options outside of the standard package). Southern Scapes adheres to the contract and will bring it up when confronted. 2: Communication between contractor and customer was/is very poor, I had to call/text/email numerous times to find out dates/times for onsite events and details. The company does not give periodic updates nor notice when they'll be out to work, they just show up unannounced. 3: Southern Scapes states they do not warrantee the concrete from cracking as stated on their website. Having prior experience working with concrete, I've never had cracking issues after four weeks of initial pouring. 4: There were delays due to supply chain shortages that were very understandable, which I was extremely flexible and compliant with. 5: The overall cost was my driving factor for satisfaction level. There was a great deal of money that went into installing this pool and I expected a highly professional job upon completion. 6: My satisfaction level is very low with the concrete sub-contractor; very poor workmanship on all angles, the final product is typical of a garage floor, not a pool deck. 7: I am completely satisfied with the expert levels of plumbing Tom's crew has and the electrical sub-contractor Tom brought in, very professional and they cleaned up after themselves, leaving no trash. 8: I am also completely satisfied with the fiberglass pool itself, no complaints/regrets on the brand/model we chose. 9: Tom May did honor his word that he would make it right, which he did by replacing all of the concrete at his cost. 10. Working with the co-owner, Christy, was not a pleasant experience. She was more concerned with money and adherence to the contract more than the satisfaction of the customer. 11: Southern Scapes does need to make vast improvements on customer relations, communication, professionalism and workmanship. Without satisfied customers, businesses would not thrive nor survive. 12: Finally, I would recommend Southern Scapes solely based on Tom's action of honoring his word, that carries a lot of weight with me; a man's word is everything in business and elsewhere.

We had excellent service from Tommy from the beginning, when we first inquired about pools, his…read morecompany was the first one to reach out to us. Tommy and his crew were beyond amazing. We meet with him in late spring, he was extremely patient as we changed our minds about the pool lay out, where in the yard to put it and so fourth. After several meeting with Tommy, and 5 quotes later( thankful that he was so patient) he gave us a start date. They actually started the pool a week earlier than what he originally told. Within a week we were able to use the pool. Tommy always kept me abreast of what to expect. I have a beautiful pool in my backyard and I can't say enough about the service and now friendship that he provided!!

I can't say enough about this company... They are the BEST. We had 2 sets of shutters put on. They…read morelook great, and Ian was fabulous in every way. He is on site for all his jobs and his crew are the best. They make sure everything is perfect, regardless of the size of the job. Ian took so much time with us, showing us different colors, different sizes and prices are great. You can't go wrong with Hurricane Shutters. Both he and his crew are the best!!!! Wish I could post a pic but not too good at that. They make the house..

We have done business with Interiors in Elizabeth City for years so when the time came to replace…read morethe Master BR carpet, we definitely knew we could get great service once again. Lynette was so attentive to my needs and gave me several options from which to choose. She even had some advice on selection of vacuums. The work was completed in a short time, the installers were very skilled and polite. It's been about a month or so and we are very happy with our selection and their work. I will post a photo on their Facebook page of our selection Catherine S

Built our forever home in November 2022 and work with Sparkle on picking out all of our flooring…read morewhich we love. The problem is Interiors "subcontractors" who installed the LVP flooring. With it being close to a year since our house build be started having issues with the flooring coming up. Our contractor called Sparkle to have them come out and take a look at the flooring, but she never returned calls. Unfortunately, we've had to have 2 other contractors come out and "patch" the flooring in the problem areas and now my floor that I once loved looks like crap. I guess this goes to show you get what you pay for.

Nick is super easy to work with and he is reasonably priced. Does what he says. I ordered a…read moreconstruction dumpster and he delivered it on time. Had to be picked up and another delivered, and again, everything went smooth. Will definitely use them again.

We have made multiple purchases with Cheyenne and Joe at Crazy Good Cabinets in Nags Head for our…read morehome in Kitty Hawk. We are very pleased with their knowledge and the quality of the cabinets. Ordering is easy and pickup is a breeze. We highly recommend Crazy Good Cabinets in Nags Head.