Writ's has tremendous customer service. They are my family's new favorite for anything jewelry…read morerelated. Writ's has tremendous customer service. They are my family's new favorite for anything jewelry related.

I couldn't be happier with Wirt's Jeweler's quick and budget-friendly watch battery replacement…read moreservice! They were so fast, I only had time for a quick glance around, but they have lovely jewelry on display. Also, nothing about me is fancy, but--unlike some other jewelry stores I've visited--both people I interacted with were helpful and seemed genuinely friendly. Great experience all around. Thank you!

Friendly, efficient and honest. Repairs and purchases of new and previously owned jewelry.read more

Very good experience! Would recommend to anyone. My repair did not take long at all and the service…read morewas excellent

I have been shopping with Cecil's for more than 20 years. The staff is knowledgeable and absolutely…read moreno pressure sales from them. Whether I'm having my rings cleaned or I'm in the market for a big purchase, I'm always treated the same. Plus they carry some of my favorite lines!

I went in on recommendation from The Crown Hallmark Store nearby after I mentioned needing a watch…read morebattery. I left Cecil's with my watch battery installed and a ring cleaned by one of the employees. I felt like I had made new friends while I was there. Employees were so nice! I'm not from the area but will definitely go back when I have a chance! Highly recommend this beautiful store!!

had my watch sized. brand new watch. they were able to do it quick and cheap. 5 stars. thanksread more

Customer service is wonderful and the knowledge of jewelry is outstanding! Family business that…read moreoffers distinctive customer service, with a smile. Jeweler onsite and repairs are quickly handled. Recommend without hesitation!

Sissy's Log Cabin has always been great. Recently my experience with Dot House made the entire…read morejewelry purchase enjoyable. Dot was knowledgeable and took time to listen to what I wanted, offered thoughtful suggestions, and made sure everything was right. I am happy with my the experience and highly recommend asking for Dot if you're looking for exceptional service.

80% of the workers any given day absolutely hate their life. As soon as I walked in I smiled and…read morelooked for the closest associate for help. Yet they said they weren't interested in at all. What a sad life they all have to be that miserable selling second hand jewelry.

Gorgeous piece, gorgeous people!…read more Came in looking for bridal jewelry and left with a smile that will rival the one on my wedding day. Jacob was very personable and knowledgeable. I am new to the area was so relieved to find such approachable professionals in Little Rock. The location is easy to find, just look for the Starbucks and you're in the right plaza. I came here to find my Diamond but the real gem is the people who run and operate this place. They are so hands on with their product they even have their own coutoure collection which is absolutely stunning and modern. I'm a bit of a ring snob and I couldn't find a single ugly one in the store. I don't see how you can come in here and not find something you love. I was really floored by their collection, hospitality and willingness to work with me on design and cost and scheduling. I learned so much from one visit and I am so excited to go back! You definitely need to check this place out and thank me later.

I was referred to Jones & Son Fine Jewelry when my daughter was getting married, and a friend told…read moreus that they loaned jewelry for weddings. We went there and were treated kindly. The store had a limited amount of product, and nothing spectacular, but we did find and borrow two pairs of earrings. Overall, we had a happy wedding, and it was a good experience. I wanted to support Jones & Son because of their kindness, and over the next eight months, I must've spent $600 - $800 having various pieces of jewelry repaired or changed, including several pieces of jewelry I'd just bought on a trip to India. I soon discovered that Jones does not have a jeweler in-house, in the store. This meant it cost more for pieces to be sent out for repair or to be worked on in some way. It meant that no one at Jones can actually inform you about jewels that you bring in, about stones, because no one has the training or accreditation to actually talk about jewelry as an expert. I have a lot of vintage jewelry, and I want it to be in tip-top shape. The first time or two I took jewelry in, I thought the charges were a bit high. As time went on, my feeling about the charges steadily grew worse until the last time I brought in some pieces from India. This is when I'd had enough. The prices they charged me were enormously high, twice as much as other jewelry stores in town who do have jewelers in-house. I know because I checked. I told Jones that I was unhappy when I paid the bill, but I didn't tell them what I wanted to, which was I'd never come there again. I let my unhappiness as a Jones customer stew for weeks. Jones charged me $75 to laser-weld the band of a ring, and the prices for other repairs were equally outrageous. (Here is a video of 6 laser welding repairs in 60 seconds: https://www.youtube.com/watch?v=xZ4g_7xSRZU.) The same ring needed to be sized, and I finally went back to the store and told them I felt I'd been over-charged, and I was very unhappy about it. I'd like for them to size the ring for free, since I was their customer. They flatly said no with no remorse. There was not even a moment of consideration when I spoke to them about their service, their charges, and my feelings about them. In the end, I left there knowing I would never go back to this store to be overcharged again--and by an unknowledgeable staff. I would never give my support to any place of business, where I'd spent a good bit of money and gotten such wretched customer service. So unfortunate. It didn't have to be this way, but I could never now recommend Jones & Son to anyone.

The most fascinating jewelry store I've seen. The jeweler's workshop is front and center rather…read morethan hidden away In the back. Seasoned wood benches loaded with hundreds of perfectly organized tools and intriguing pieces of equipment exemplify the craftsman at work. Rooms of jewelry, collectibles, gems, crystals, fossils and things you wouldn't expect but are dazzled by. The Fuqua Family are wonderfully caring people willing to pour their heart into each customer. I really am blessed now that we've met. I would go so far as to say the style of the shop mixed with the unique presentation and wares makes this a must-see Attraction in downtown Little Rock.

Everything from The selection to the choices to the sizing…read moreto the customer service. They are great in every way.

They are very helpful and very smart about coins. They have…read morea large collection of coins to choose from. And they won't drain your wallet

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