Such a great shop! Kandy was so great and helpful for a beginner like me. Great selection too!read more

Super cute yarn shop. Great selection of yarn and very friendly and welcoming staff…read more Kandy and Jennifer were both beyond helpful. I highly recommend visiting this yarn wonderland when you're in Arkansas.

I preordered the advent last year for $250. When I did not receive it by mid December I emailed (no…read moreresponse) and called. by phone I was told due to issues the advent wasn't happening and not being done and I would receive a refund. over a month later and another phone call I have still not received the refund.

While the store itself may be fine, DO NOT GET THE BLANKET OF KNOWLEDGE SUBSCRIPTION!!!…read moreThey will charge you for the box monthly and you will not receive your box for months, while they continue to charge you each month. When you call and ask questions you are given a laundry list of excuses and promises and still not receive your boxes. Social media inquiries and emails go unanswered and basically ignore. It is nearly time for the July boxes to be charged and we are still waiting for May and June boxes, VERY POOR CUSTOMER SERVICE. At this point I am thinking severe financial problems or scamming us.

New sales people every time I go in, layout is a message. Tem custom framing is good quality; but…read more expensive.

Went in 12-31-16 at 14:39 pm to get some craft supplies at the Conway AR store #1295. Scanned an…read moreitem (Artist's Loft Pencil set) since NOTHING on the display was priced Said REG Price 24.99 SALE PRICE in red 5.99. Got two of them and headed to checkout, of course they rang up at the register for 24.99. Cashier called MGR to check price, said it would show the sale after she hit total but he would double check. After a few minutes the MGR called back the cashier and she tried to tell us that the scanners will show you sometimes what the last person scanned in the sale area and some other BS. (I used to and my husband still does work for the largest retail co in America, we are not blind to being lied to) Said to remove the items, we did not want them but got other colored pencils instead. As my husband walked by the scanner, he double checked how it scanned... oddly enough the 13.58 different set that were on sale for 50% off showed REG Price 13.58 and SALE Price as 6.79 (Funny, it showed just what the item was and not the person befores scan) ANYWAY we checked out, I was upset so went and double checked our suspicions. The MGR changed the price and took the sales price off the item while "price checking" it. Needless to say he did see us walk back in and take one to the back scanner since the whole time we were checking out, went to car and back in he was talking with a worker and going through all the prices. NOT COOL to change the price when the customer catches a misprint/mistake on your part and the blatantly lie to them and say it was their fault for reading the scanner wrong. I do a lot of crafts but I think I will keep my business at Hobby Lobby if think is how you treat your customers.

This Michael's is a UPS "Access Point". When I went inside, I did not see an Access Point. I did…read moresee two employees in a two-person giggle group down the center aisle. They look at me (in a big yellow coat), then they headed my way by the register and walked right past me and my package. Customer engagement/service is nonexistent. If they have security cameras in the front, the video will tell the story. This is my third visit in two months and my last. At least at Hobby Lobby I get offered help 2 or 3 times as I head to the back of the store at Hobby Lobby. As for the store itself, all three times it looked like the last hour of the last day of a yard sale. And remember, if I am not wearing aMichael's name tag, I'm probably a customer. In this case, a former customer. I was there at 8:20pm on 1/30/26.

I will NEVER shop at a Michael's again. As a paying customer I was asking to use the restroom. I…read morewas in desperate need. As an elderly woman with cane was told NO. Lady said I was not allowed. No exceptions. Left my $200 purchase in the basket. All my business from now will be at Hobby Lobby.

Service is always been good here selections always been good. The value is great especially when…read moreyou can use coupons.

I never liked Michael's albeit they have an abundance of crafts and other neat items, it's for the…read moresimple reason that the attitude of the sales people are not friendly, lax in helping the customer and many are quite indifferent and rude. I have and will continue to shop at Hobby Lobby where the employees are very courteous, appreciative and pleasant to the customers. They have just as much and more variety of craft items of every kind plus it's a great experience with sales to boot. I will no longer be spending my money at Michael's. Love Hobby Lobby

This place has AMAZING customer service. We have expanded our RC collection recently. Which has…read morebrought sooo many new questions and EVERY time this place has helped us with a smile. They have a huge selection of replacement parts and the people behind the RC counter are extremely knowledgeable. They have given us tips and advice without making us feel stupid or embarrassed for not knowing the answers to things yet. We have been in here 3 times this week and EVERY time they have had the part we needed, along with diagrams on what is needed to fix said parts, (and the knowledge of why said part probably broke... oops ). Great customer service is hard to find ESPECIALLY right now. It is a truly wonderful team they have here. Oh and they have more than just RC stuff.... Model cars, diamond painting, kids crafts, Lincoln logs, board games, all kinds of things. I recommend anyone and everyone to stop by and look around.

From the owner: Locally-owned and operated, HobbyTown N Little Rock, AR is your destination beyond ordinary,…read more#beyondfun. Let us be your guide for awesome RC vehicles, toys, games, models, trains, drones, and more. Stop by to check out events for all ages and hobbies.