As with all programs like this there are good employees and not so good. The main problem however is the administration, namely the director, Norma Summers. I had a client with her for over a year and I noticed all kinds of issues like his room being dirty, clean clothing not being put up, the guys being left in front of the TV for hours with the curtains closed and sitting in the dark. It was past client choice, it was laziness on the part of the employees in that house. This last year things got worse when they were short handed. My client didn't get the walks in the park and other outings he used to get. Then things got crazy and all of it was Norma. The doctor prescribed a medication that he had been on for years, she had okayed asking for it, then when they did not and I did, she stated they were refusing to administer it and then turned around and said that she told me before they can't administer it due to DDA rules. DDA rules do not prevent this, they require paperwork on the part of the program, lesser alternatives to be tried, and consent. The last two were done, their part was not. I filed a report with Adult Protective Services. I started looking for a new placement. Then the house they were renting was going to be sold so the guys would have to move. I asked two questions in an email to her, 1. Was the deposit already paid, and 2. If my client did not stay in the program a year would he be on the hook for the entire year. She blew up in an email, stated they were kicking him out in ten days, and if I didn't come get him in ten days they would abandon him at Harrison Hospital. For those of you who don't know, a ten day notice is only for emergency situations when physical safety is a concern, not this case, my client is super passive, not aggressive at all. This was clearly a reaction to my APS report and also to my questioning the lease and her possible assumption I was moving him. I had been told by another professional that she has a hx of kicking people out if she finds out they are looking elsewhere. I contacted his casemanager at DDA, the supervisor there got involved, over the course of a week she refused to reconsider when I asked, she relented at the pressure of DDA to a thirty day notice, and then said how much they care about him and want him to stay to that supervisor. I moved him anyway, crazy behavior that was harmful to my client. I reported this behavior to APS also. Moved my client. Then she filed a complaint with the state about me, stating I bullied them trying to get them to give them a medication (that she claims they can't give yet I have documents on their letterhead showing he has been on it for years and DDA does not prevent them administering it) and that I used the word "stupid" in an email in the past. I did use that word but not to describe a person, but a decision (the medication thing.) The program is run by what I consider a tyrant with a screw loose. Keep your loved ones away. read more