Friendly service, amazing selection of party supplies, makeup, and everything else! I really…read moreenjoyed my visit!

Super cool place ! Needed a costume for a boat fire party!!…read moreGot an awesome fire cloak!!

I've gotta give a shout out to Party City and their great customer service skills. We're so quick…read morewith the bad reviews and critiques of service that sometimes we need to take the time to recognize the good stuff. Went in there with something to return that I bought for a wedding almost a year ago, not expecting much but thinking maybe they'd want them back. Brand new, tags still on but of course no receipt! The gal laughed when she asked if I bought them in September and I said yeah, maybe, of 2013!! She said return policy is 30 days but I'll give you in store credit since we don't have any in stock and we need them... I was shocked! When she said the 30 day thing I knew I'd be puttin' 'em up on ebay but then she graciously returned them. Now why can't more employees look out for their customers like that?? We then proceeded to shop in the well organized, clean store. Items were stocked and available with employees on the floor to help if you needed it. Prices are great (we had just come from the Spirit Store) with really cool clearance stuff mixed right in! We're a small town with not many other places to go for this kind of stuff so it's nice that they take the time to train staff in customer service to keep customers happy, not just coming back.

I must say "Party City" doesn't sound by the name like a place I'd enjoy going to to spend my…read moremoney. But I was at Best Buy to pick up something and thought, what the heck, I should take a quick look at this place. Well, I wasn't quick at all. What a fun place! All sorts of flashy geegaws and kitsch and stuff that might be incorporated into adult art projects; board games, and kid projects up the wazoo. Not just a party supply place at all, though it's that too. And it's huge. Even some stuff I previously had to mail-order because it was lacking at Joann's or Michael's, here it was much cheaper at Party City. Really worth a visit to be acquainted with their range, to bare in mind for all future reference.

Service, massive selection of products for every sentiment, value, and event. From balloon bouquets…read moreand floral arrangements to guest books and welcome signs.

Three months ago I gave my Daughter a Baby Shower, what's a Baby Shower without balloons! Am I…read moreright!?!? I ordered 4 bouquets of five balloons, they were fabulous! Not only were they exactly what I hoped them to be but they delivered them to ENUMCLAW! Red Balloon Company ROCKS! I want to say Thank You Red Balloon Peoples for making the whole process so easy, I was very pleased. I HIGHLY Recommend them! Oh, and as I mentioned it was three months ago.... I still have one balloon surviving!!!

Your delivery driver was so frustrated by my slow speed (27mph in a 25mph zone) that they passed me…read morehalfway up the hill on 23rd/24th. I can only imagine that they had a critical balloon emergency and every second counted because they remained the vehicle directly in front of me all the way down Aloha and 15th. I hope that 30 seconds they saved was worth speeding through our neighborhood. This is not the behavior I expect from a company that focuses on children.

Delivery was a joke. Never asked where we wanted the tables and chairs. I come home and all the…read moretables and chairs are at the bottom of a long driveway stacked in the middle. Not in front of the garage at the top of the hill where common sense would tell you. I call and ask the lady about it. She could care less and has a bad attitude. I look at the tables and they are all broken and busted around the edges. Looks like they have seen their share of parties!!!! And the white chairs are cracked and rusted.....wow don't let these idiots ruin your party like my wedding.. 0 stars.......

We ordered linens and chairs for my wedding 6 months in advance. The DAY BEFORE the wedding my…read morefather went to pick everything up and found out that the linens were not ready and we would not have them for the wedding. They never contacted us letting us know there was a problem. My caterer has worked with them before and received stained, unclean linens. They are not customer friendly or conscious what so ever. We asked for a refund and are currently jumping through hoops to get our money back. Not once have we received any sort of apology or explanation from the owner.

I was excited walking into this place excited to look at decor for our wedding. We were greeted by…read moresomeone at their desk, then after asking told "linens are over there, and hurricane glasses are over there." That's all. We didn't get asked what we kind of event, who we were, and we definitely didn't get any help with pricing. There were at least 3 gals there that could have done a lot more. It just seemed like no one wanted to make a sale or be helpful. It was over all just disappointing, so we left.

Thank you for responding but I'm not sure you get a clear picture of what happened. When I picked…read moreup the chairs, I did count and I was given 25 chairs. The problem was I actually took back 35 chairs and 10 chairs were not your companies. I was told in less than an hour, your company counted ALL of your inventory and did not have any extra chairs BEFORE I came and picked up the chairs that didn't belong to you. When I picked up the chairs they all fit in my trunk but bring back some had to sit up front. My problem was I probably should not have allowed others to help me load them and when I dropped them off I should not have allowed your staff to tell me "Im good" when he didn't bother to count them. So Mike you don't have to feel sorry for me. Lesson learned. This a WARNING for others to learn from my mistake of being too trusting of your staff.

This is a local party store that has been around for what seems like forever. The store has gone…read morethrough many facelifts to keep up with the current needs. Now the section that sells decorations and costumes is about half of what is used to be a couple years ago. The staff is always friendly and willing to provide assistance. Prices seem to still be reasonable and stock seems to be available. When I need party decorations and balloons, I am glad this store is still here.

unbelievably rude and unprofessional. Asked for help got declined by all 3 associates because they…read moreare "too busy with big order", excuse me how's that my problem?

Sonya has all size piñatas for sale in the store. She also takes custom requests. Reasonable cost.read more

Helpful, friendly workers! Prices are overpriced but…read moreunderstandable since its not amazon. Love that you can bring your own ballons for them to blow up. Huge plus!

This store definitely has some interesting party items, but they are not reasonably priced at all,…read moreand a huge majority of items didn't have any price on them at all. After having to ask the price on the four different items we picked up, and the cashier saying oh I think it's like 2.49 or 2.99....we just decided to go to a regular store. Definitely won't return.