We agreed to a cabinet project with Solid Advantage in July, and they required a 50% deposit…read moreupfront -- over $10,000. We also incurred several hundred dollars in additional charges throughout the process. After weeks of coordinating, they canceled the installation an hour before the appointment not once, but twice. You would expect the second attempt to be handled better, but it wasn't. After that second last-minute cancellation, we requested a refund. It has now been over a month, and we still have not received our money back, nor have we received any meaningful communication or updates from them. The lack of professionalism and accountability has been unbelievable. At this point, we cannot recommend this company to anyone.

Dealing Solid Advantage has been an absolute nightmare. We contacted them for a cabinet install and…read moreworked through coordinating every last detail only for them to cancel on us day of multiple times . They took a 50% deposit from us upfront and after failing to preform on multiple occasions we asked for our deposit to be refunded. The refund took weeks and weeks of us consistently following up with little to no communication back, and when we finally did receive it... The check bounced!! The owner lied to us multiple times though the process regarding the ordering of the cabinets, "the check is in the mail", "we will be sending it this week" and so on. I highly suggest not using solid advantage

The women working there are bored and contemptuous. We bought a slab, which we picked after looking…read moreat slabs in 3 different states and we found the perfect one here. I even would come back and look at it to admire it in the 2 months it took for the cabinets to come in. We did not get our cabinets there. We wanted to initially but they just seemed asleep at the wheel and like they didn't care whether we went with them or not and didn't help us to make decisions out of indifference. But whatever. We loved the marble slab and they would fabricate it, install it, etc., so fine. When I went to check out the slab a few days before they were to come--we went to see how they had laid out the template on the **2 slabs** we had picked and.......there was only one--and it was NOT the same slab we had picked and had been waiting all this time for. A worker confessed they had given the slabs to someone else and swapped out the slabs for a different lot. This lot, and the slots were darker and had lots of brown in it, which we did NOT want and we intentionally--as I said--had selected the slabs we wanted for the exact color of THOSE slabs. We had selected all the colors of the kitchen based on what we had selected. We picked the cabinets based on it, the backsplash, the wall color, the shelving, the flooring. The slab we wanted was shimmering luminescent sparkling white with streaks of green and blue-grey. This slab was opaque and none of the green or blue. The disdainful women sneered and said it was the exact slab/lot we had bought. I had photos of the original slab and showed them it was different. They lied to our faces and said with a shrug "Don't know what to tell you. You can pick something else but it'll be 12 weeks before we'd be able to schedule. " My Mom is 95 years old--back then she was 92--literally days before Thanksgiving, and we could not have plywood countertops for Thanksgiving and for 3 months subsequently. Plus, there was no comparable stone in their yard to what we had selected, so even if we decided to wait....they had no stone like the one we DID pick out. I started writing this review 3 years ago when this all happened and was so heartbroken I couldn't finish. Three years later....it still is awful and a massive disappointment. My Mom was going for her dream kitchen this late in life, and these ugly white and brown slabs that were NOT the slabs we picked have not improved. I wonder to this day who came along with a wad of money and convinced "Quality" Granite to give them OUR slab. Incredibly sad and kind of sickening. I am embarrassed when people pretend to like the countertops because they're not the magical sparkling counters my Mom fell in love with. Two stars because the installers did a great job and were polite and professional.

Bait and switch. Advertising one thing on their website. When you arrive the specials don't exist…read more At the VERY bottom specials are subject to change with out notice. It's a sales tactic to trick you to come in. There's actually no specials or sales.

Very encouraging during the quote process. Work well done at first. But left with vague precaution…read moreinstructions. The finish came up in a couple spots. 50/50 if it was our fault or not, ... again vague post-finish precautions. Then, Dustin would not return calls or email when I offered to pay for touch up repair. Would've appreciated even a few minutes of advice on how to do the touch up. Basically he works to close the sale and then has "his guys" do the work and doesn't care to hear from you after the fact.

I'm writing this review nearly a year after the work was done since I now have perspective as to…read morehow other businesses treat customers. As a first time homeowner, I've been shocked by the lack of responsiveness and generally indifferent attitude with numerous tradesmen. This is where Dustin and EverWood Flooring stand head and shoulders above the rest. Within a day of contacting Dustin, he responded back to my inquiry and within a week he had visited my home and provided me a quote. I hired Dustin to refinish existing hardwood (3 rooms) and also to install new hardwood (1 room). He always showed up as promised, did not leave a mess, spent the time to discuss flooring options with me, and most importantly, provided a quality product at a very reasonable price. Dustin's professionalism and quality work led me to write this review 1 year later. I would not hesitate to recommend Dustin and look forward to working with him again.

Ken, the owner, was a pleasure to work with. I got quotes from three companies and CCS was highly…read morecompetitive and quick to provide a proposal. Ken and his team completed 5 closets and some shelving in one full day. Ken personally stayed until almost 9pm on a Friday night to make sure everything was perfect. His team was highly professional and respectful and made sure not to leave any mess. They even laid down moving pads around the house to keep the floors clean. I would highly recommend using Ken and CCS. Bill

So excited to have a functional master bedroom closet! Both Ken and Kris were very efficient and…read moredelivered on time and as promised on all aspects of our closet remodel project. Ken came out to our home for a free design consultation and took as much time as we needed to make sure he knew what we wanted to fit into the closet while also still being able to comfortably get in and out of it (I'm 5'3" and my husband is 6'2" so height and width was a big issue for clothing storage and access). We loved Ken's ideas and decided to go ahead, as promised Kris reached out 3 weeks later to coordinate an install date/time. Ken and his crew member we here today and within a couple of hours they were done with the install and cleaned up after themselves. My husband and I just put everything into the closet and everything has a place! If you're on the fence about undergoing this type of project, do it! The folks at Creative Closet Solutions are so knowledgable and professional, you will be glad you did.

Mike was a pleasure to work with. Knowledgable and professional about carpets. Price was right and…read morethe install is crisp and looks great! Thanks Comer Carpets!

I cannot recommend Mike Comer enough. He is local to the area and is an expert at what he does…read more We had a small project to replace old/broken tile in our living room. Not only did Mike replace the tile, he meticulously inspected the area and made extremely helpful suggestions that were not even on our radar. The project had some hiccups along the way, but Mike never made us feel like we were inconveniencing the him or the project. We will be contracting him for future projects. He has our family's business for life!

This Company no longer Uses in house or local sub contractors...They use A company called Dynamic…read morehome solutions out of Conneticut...Mostvof the time the installers are from another state and they hire alot of Brazilians/etc...They charge mom and pop prices but what you get is lowes/hd quality..stay Local ..

We were looking for hard flooring that was pet friendly to replace all of our carpeting. We are…read morehaving the work done a little at a time and the family room was done a few weeks ago. They were amazing and I am so happy with the work. My family room is beautiful! They did what we wanted at a price better than quoted by competitors, they've been super responsive when we had questions and patient when we took some time to figure things out or when life was so busy we didn't see emails from them. The installers were on time and completed the work in one day instead of two and on top of that they were incredibly kind to my dog. He loved them!

James and Justin did a great job- sanded and refinished 3 rooms- the end result is beautiful…read more Thank you Christine

We're in the process of having a kitchen and bathroom floor done by Ed's. The first day the…read moreinstaller showed up with only part of the materials. He installed the kitchen flooring into the bathroom. When he realized mistake, he took it up. He was done by late morning. He had some of the kitchen floor but not enough to do the whole kitchen. He didn't have any of the material to do the bathroom floor. So he left for the day. He wasn't sure of all the material had come into the storehouse or not Since it was only half a day at the house, I would have expected him to go back to the store to see if the material was in the storehouse . Maybe even return to get some of the flooring done on Friday. We had the plumber come in that morning to removed the toilet , they were scheduled to return in the afternoon to reinstall the toilet.We had to call and cancel him and tentatively reschedule him for Monday. Since it was a Friday, we had all of our kitchen and bathroom closet items stored in our living room for the weekend. Sunday, the installer did show up and correctly put in the bathroom floor and started the kitchen floor. Our bathroom floor is the vinyl that looks like stone and it's a grey tone. They installed a bright white molding around the flooring. It clashes and looks awful. The strip they put between the bathroom and the hallway door matches perfectly . When we requested the white molding be taken out and replaced some that matched the floor like the color of the strip in the doorway. We were told they would look around around and see if they had anything in the warehouse, I am sure that they're not going to find anything just hanging around the warehouse. If they don't have anything, they would have try to find something matching, and it would cost us extra. When we hired them to install the floor we assumed that it would be done with matching materials. Now we're being told we have to pay extra. Since we did not get a discount on the floor or a sale or anything else, I don't feel we should have to pay another cent to have the floor install correctly with matching materials . That's a discussion. we have to have later today with the manager. It's noon time Monday and they may have to come back another day to finish the floor. We told them we needed it done before Tuesday because we were having company on Tuesday. We assumed most of the work would have been done on Friday and just finishing touches on Monday. I won't know until I get home from work if they've completed the installation. I wished I had read some of the reviews , which had several negative comments about the installation. Of flooring they did. Overall, I'm just not pleased with the service , the installation or the communication I'll have to wait to see how this gets resolved but I would never recommend them or have them again.

Mike and his team at Lou's Floor Covering are absolutely the best at what they do. Mike is…read moreknowledgeable, friendly, and truly cares about finding flooring that fits your story. We had many options as we completely renovated our 140 year old home, and with Mike's help, we mixed new and old. He discovered 140 year old original pine wood floors underneath multiple layers of laminate and carpet, they were trashed. The hardwood was sanded, refinished and polished; they now shine, and are absolutely spectacular. We also went with LVP in the areas like the kitchen, bathroom, dining room, and 3 season porch, and it looks magnificent. He has a huge selection of products to choose from. We ended up using Mike to update every room, and with his unbelievable attention to detail, we have a home, (and floors) of our dreams. He made us a priority, and completed work that fit our construction timeline perfectly; and worked hard to accomplish that by being incredibly communicative and helpful in all aspects of our renovation. Highly highly recommend Mike and his team at Lou's Floor Covering.