We had a great experience with the Kitchen Doctor two years ago when they upgraded our kitchen with improved cabinets, counters, drawers and flooring plus a new stove top and grill with lots of custom touches. We were ready to upgrade our appliances*dishwasher, microwave, oven, and fridge) this year so called them again. We also wanted a utility sink and corner in our garage and fitted storage and shelves. The owner came out and gave us a vague quote on the appliances and asked for a down payment so he could order the appliances. He also started a plan for the garage. The deposit came out of our account immediately and seemed high so I checked on-line prices at John Lewis--the Kitchen Doctor was charging 25% more plus a 10% installation fee. When I questioned the pricing I got vague responses and finally the owner said he had to make a profit and couldn't compete with "those big box" on-line sellers. I was willing to pay a premium for good service but this pricing and vagueness as to what was really being charged made me uncomfortable and I cancelled both projects. We were ready to spend serious money but the lack of clarity or transparency in pricing did not inspire trust. I suggest anyone asking for a quote from the Kitchen Doctor be sure they get details early and understand what premium you are paying. read more

I was very happy with the service and expertise that the Kitchen Doctor was able to provide to my pensioner mother. When she moved into her property the existing kitchen needed a complete overhaul. We looked at some of the kitchens at the regular home improvement shops and decided to ask the Kitchen Doctor as they were a local company to take a look and recommend and quote us a solution within our budget. They replanned the kitchen maximizing the use of space and improved the kitchen layout. All this was done with a minimum of disruption and carried out by their very competent installation team who fitted new appliances, cabinets, cupboards. It certainly saved a lot of time and effort on our part by them sourcing and recommending appliances and supplying and installing them. My mother was very pleased with the finished result and was very happy with her new kitchen. read more