Having been a long term loyal patient at this practice for over 12 years, I was pretty upset and…read morepeed off when they struck me off their NHS patients list recently. I missed two appointments within two months (from work appointments), I stressed at the time of making them, I needed the latest appointments because I would be coming from work and I finish at 4.30pm. Previous appointment I've been able to book a 5.00pm slot, but for some reason they weren't available anymore. Being told I'm being struck off the patients list for missing two appointments, but when on the phone they are advertising spaces for NHS patients. Also explaining, I still visit the surgery to see the hygienist twice a year on a dental plan, but I would not be able to see the dentist. But if I wanted to register as a private patient, I'm more than welcome. Yeah, I wonder why? ££££££££££ They struck me off the list a couple of year previously for missing appointments, I had to remind the manager we were in lockdown during a world wide pandemic, we weren't allowed to leave our house unless it was essential. I didn't miss the appointments intentionally, the whole world was in lockdown. They later placed me back on the NHS list with a new dentist who just started at the practice. Being messed around by this dental surgery, having to deal with their unprofessional reception staff, having to accept appointments can be cancelled whenever it suits the dentist, but no flexibility when you're struggling to make appointments from work commitments. I can not and will not recommend this dental practice to anyone, to my friends, family or colleagues. If you have to pay to go private, I would certainly recommend other dental surgeries who atleast attempt to cater to their patients needs. Staying open later, offering later and weekend appointments. If I go private, I will not be paying for this level of mediocre customer service.

mydentist is a large chain of dentists (Europe's largest dental care provider with over 600…read morelocations - yet still not big enough to have a Wikipedia page) which offers NHS and private treatments, this location is one of the few dentists which is located in Manchester city centre, it is located in Stevenson Square in the Northern Quarter. After previous issues with Ocean Dental and Bupa elsewhere in the city, I decided to call at mydentist, looking to sort out a mild dental emergency, combining with my regular checkup which was definitely overdue. The staff here all seem really friendly, and I was able to get an appointment in a matter of days, even in the busy Christmas period, I was actually offered an appointment the day after phoning in to look at getting an appointment, or on Christmas Eve which was a few days later, I accepted the latter but this was under the condition they'd be unable to perform any treatments on the day I signed up, which was down to them closing early for Christmas and the fact I turned up a few minutes late - they didn't have a problem with my lateness and were accommodating in the sense they simply swapped my appointment around with the person who was due to go in and see the dentist after me. It would still have been better if they'd have booked me in at a time they'd be able to do all treatments, rather than force me to wait another 3-4 week to get the results from my x-ray and the treatments required. The dental room was quite large and spacious, the dentist seemed to identify the two issues I was struggling with, and explained them to me in layman's terms, I didn't see this as more of a checkup I expected, but similar to a GP's appointment for my teeth, simply to clarify and check the issues I was having, rather than having a more in-depth look into my mouth. He did seem to take my issues seriously in arranging an x-ray and further treatment I'd have in a couple of weeks. One thing which lacks here compared to other dentists such as Ocean Dental, where I previously visited just a short walk away is technology, at Ocean Dental they were able to conduct my x-ray with ease and show the results on screen straight away, however here they originally struggled, before taking me into another room where I'd be put inside a machine which would rotate around my mouth. The whole process of getting the x-ray done took much longer than it did at Ocean Dental which was a shame, and I didn't see the results or get a comment on a result which also was a letdown. mydentist also as I see from their online platform makes it so much easier to arrange appointments yourself at a wide range of their dentists, meaning if you're away or need to see someone urgently you can book an appointment online, although for emergency NHS appointments they do ask you to phone up, as currently when I go to book an appointment online it only allows me to book it in for June, which would be my recommended 6 months check-up/examination window. Overall, mydentist is a rather cool dentist with some great features such as the online platform, and the great staff at this branch here at Stevenson Square, a branch which in most aspects is quite modern from the building to waiting room, although it has its' flaws such as treatments, x-rays and the slightly bare waiting room, where you have to enter, book in with reception and then have to wait on the floor above where I noticed there were no staff (at least one staff member should be upstairs) - but still mydentist does deserve a three-star rating as it is one of the better dentists in Manchester city centre, certainly beating Bupa by a mile, which I found to be a ridiculous, old-fashioned mess. UPDATE: After a recent experience here, I feel the need to downgrade mydentist to a single one-star rating, my second experience here was the opposite of what I expected from the good standards shown on my first visit. After going into the waiting room through the creaking lift (not a very pleasant experience), I waited.... and waited.... with no staff around to ask about the wait, I had to go down and speak to the staff (I don't know why the waiting area is on the upper floor as it makes no sense!), I was told about a delay I was not made aware of on check-in, and later found out there was a delay to the delay upon going down again. Poor standards of organisation and waiting times means I'm now looking for my fourth dentist in under a year (also having bad experiences with Ocean Dental and Bupa in the city centre), considering this second visit also is one which could have been done in the first visit and the fact I was never provided with my x-ray results or any further communication and the fact the x-ray equiptment was old and outdated in the first place, I sadly feel mydentist at Stevenson Square now deserves a single one-star rating.

I was in a situation where after having crowns and Venires in place for nearly 22 years I was…read moreconcerned they needed replacing. The first question you think about is where to go and I was recommended 360 Dental Care. As the investment is a significant amount of money you need to feel confident in the people carrying out the work. From the initial consultation I was confident I had chosen the right person. All the processes were explained clearly and different options given. The service from Jamie and his team was excellent and they always made me feel at ease and nothing was too much trouble. Jamie is a perfectionist and the final results show this. I have confidence in smiling now which was something I was very self conscious about previously. After regular visits for nearly 3 years I would highly recommend Jamie and his team if you are looking to have work done. Alex Wood

From the owner: Dental Implants Teeth Whitening…read moreVeneers Lumineers Dentures Crowns Cosmetic Bonding Dental Implants Smile Makeovers Orthodontics Invisalign Inman Aligner Invisible braces Hygienist

If like me you struggled to find an NHS dentist, or were not happy with your current dentist then I…read morehighly recommend Lance Knight at Ultimate Spa I must admit I'm a little scared of the dentist and was not looking forward to my impending visit, but Lance was really approachable and promised any work needed would be taken one step at a time, when I was good and ready. As a private dentist I was bracing myself to be pushed into all kinds of treatments that I didnt really need, but I was happy to hear that my teeth were pretty much healthy, the only work he sugested was purly cosmetic, and it was entirely up to me what I chose to do. He also explained that they offer a payment plan, so if I decided to have any work done I wouldn't be lumped with a huge payment - bonus Note for the ladies: He is also quite good looking so you don't mind staring up his nostrils while he's examining your teeth! The only negative I would like to point out is that the surgery was in the middle of a refurbishment as they had recently moved premises, and the reception wasn't very appealing - I'm sure its looking tip top now though!

Dr Lance Knight and the whole team at Ultimate Smile Spa deserve a gold medal for service,…read morefriendliness, patience and overall quality of treatment. I hadn't been to a dentist for around 10 years due to me being a very nervous patient, but one of my wisdom teeth started to come through and I was in absolute agony. I made an appointment and went to see Dr Knight. He was brilliant. At my first appointment, I was so nervous I was shaking and couldn't even sit in the chair!!! He calmed me down, by explaining exactly what he was going to do before he did it and talking to me throughout the examination so I knew exactly what was happening at all times. Lance is a very patient person and is happy to talk through any fears or concerns you may have at any stage. He is always polite and never once have I felt that he has been impatient with me. I have had dentists in the past who have said they "need to get on with it as they do have other patients!" Lance would never say anything like that and just knowing that makes me less nervous as I know that Lance will allow me all the time I need without ever making me feel as though I am an inconvenience. Thanks to Lance and the team, I have far more confidence when visting the dentist and have recommended Dr Knight to several friends and family members. All of whom are very happy with the service and treatment they receive. Thanks Ultimate Smile Spa - you really do make me smile!

I was soooo looking forward to a day of pampering when I booked this appointment. My friends had…read morepaid for a spa day for me through group on and i had added a few extras to make it in to a full afternoon of primping! On arrival I was asked to fill out a questionnaire with some very personal information (more than usual) and then i was shown into a room buy therapist Nadia. I had booked for a facial, neck back and shoulder massage and a foot rub, followed by a shellac manicure and pedicure. Once inside the room Nadia asked me some even more personal questions and then proceeded to rub soap into my eyes which left them burning for the next 2 hours and then rubbed my feet for about a minute and a half followed by more facial rubbing not a real facial!!!!!! The whole time i was in the room Nadia kept trying to see me products not just a couple of minutes, for the whole hour i was having treatment. She even laid it on thick and told me she was a single parent and had been for 6 years. Her son isn't well and she has diabetes. We all have issues, but i don't wish to discuss them with someone who's supposed to be giving me a relaxing beauty treatment, especially when i don't know her from Adam! At the end I asked about my massage which i was told was part of my facial?? Ever heard of this? Me either! Once i left the room, expecting my nails to be done, I was told the treatment was over and i was free to go?? I asked about my nails and was told that they had not got me booked in for that?? So they spent over an hour trying to sell me stuff and then the bits i was willing to pay extra for they didn't booked in???? A great way to run a business if you ask me! I spoke to the lady at the desk and advised her that they could have had lots of repeat business from me if they'd not ruined it. She offered me free treatments on another day, but i swear, i will never step over the threshold again, free or not!

Was warmly welcomed when I arrived and speedily taken into a warm and cosy treatment room…read more Therapist made me feel relaxed and comfortable, will certainly be back for Nadia's signature massage again!

I never used to mind going to the dentists, in fact I was such a good kid (in terms of brushing my…read moreteeth) that I never actually had any fillings until about 7 years ago! Unfortunately after spending 12 months living in India and South East Asia (and drinking a fair amount of sweetened masala chai each day) I came back to find out I needed 5 fillings - ouch! So it's with this in mind that every trip to the dentists is now a case of "God I hope this is just a quick in and out affair" and luckily it has been since the initial painful seatings! Manchester Dental Practice is situated just above the Ruby Lounge on the high street and the staff are always pretty friendly, the dentists and assistants are always pretty young guys and up for a chat/laugh. I've never has any problems with bookings here and you can change an appointment with 48 hours notice without being charged. They also have a hygienist that you can see at the same time as check ups if you book in advance!

Despite being someone who has never found visits to the dentist scary or unpleasant, I somehow…read moreended up going three years without seeing one. Oops. Manchester Dental Practice is near my office and seemed to have the least arduous booking process of the city centre dentists - I turned up, filled in a form, paid a £10 deposit and was offered a pretty convenient appointment. My dentist was friendly and professional, as was his assistant. His advice on maintaining dental health was realistic and achievable, ie. you don't need to quit sugar just reduce how regularly you have sugary foods and drinks; try to floss 3x a week if you can't do it every day. He also didn't try to talk to me while I couldn't speak, which my old dentist always did, so annoying! Reception staff were all very friendly and helpful. Overall it was about as good a trip to the dentist as you could hope for!