Having been a long term loyal patient at this practice for over 12 years, I was pretty upset and…read morepeed off when they struck me off their NHS patients list recently. I missed two appointments within two months (from work appointments), I stressed at the time of making them, I needed the latest appointments because I would be coming from work and I finish at 4.30pm. Previous appointment I've been able to book a 5.00pm slot, but for some reason they weren't available anymore. Being told I'm being struck off the patients list for missing two appointments, but when on the phone they are advertising spaces for NHS patients. Also explaining, I still visit the surgery to see the hygienist twice a year on a dental plan, but I would not be able to see the dentist. But if I wanted to register as a private patient, I'm more than welcome. Yeah, I wonder why? ££££££££££ They struck me off the list a couple of year previously for missing appointments, I had to remind the manager we were in lockdown during a world wide pandemic, we weren't allowed to leave our house unless it was essential. I didn't miss the appointments intentionally, the whole world was in lockdown. They later placed me back on the NHS list with a new dentist who just started at the practice. Being messed around by this dental surgery, having to deal with their unprofessional reception staff, having to accept appointments can be cancelled whenever it suits the dentist, but no flexibility when you're struggling to make appointments from work commitments. I can not and will not recommend this dental practice to anyone, to my friends, family or colleagues. If you have to pay to go private, I would certainly recommend other dental surgeries who atleast attempt to cater to their patients needs. Staying open later, offering later and weekend appointments. If I go private, I will not be paying for this level of mediocre customer service.

mydentist is a large chain of dentists (Europe's largest dental care provider with over 600…read morelocations - yet still not big enough to have a Wikipedia page) which offers NHS and private treatments, this location is one of the few dentists which is located in Manchester city centre, it is located in Stevenson Square in the Northern Quarter. After previous issues with Ocean Dental and Bupa elsewhere in the city, I decided to call at mydentist, looking to sort out a mild dental emergency, combining with my regular checkup which was definitely overdue. The staff here all seem really friendly, and I was able to get an appointment in a matter of days, even in the busy Christmas period, I was actually offered an appointment the day after phoning in to look at getting an appointment, or on Christmas Eve which was a few days later, I accepted the latter but this was under the condition they'd be unable to perform any treatments on the day I signed up, which was down to them closing early for Christmas and the fact I turned up a few minutes late - they didn't have a problem with my lateness and were accommodating in the sense they simply swapped my appointment around with the person who was due to go in and see the dentist after me. It would still have been better if they'd have booked me in at a time they'd be able to do all treatments, rather than force me to wait another 3-4 week to get the results from my x-ray and the treatments required. The dental room was quite large and spacious, the dentist seemed to identify the two issues I was struggling with, and explained them to me in layman's terms, I didn't see this as more of a checkup I expected, but similar to a GP's appointment for my teeth, simply to clarify and check the issues I was having, rather than having a more in-depth look into my mouth. He did seem to take my issues seriously in arranging an x-ray and further treatment I'd have in a couple of weeks. One thing which lacks here compared to other dentists such as Ocean Dental, where I previously visited just a short walk away is technology, at Ocean Dental they were able to conduct my x-ray with ease and show the results on screen straight away, however here they originally struggled, before taking me into another room where I'd be put inside a machine which would rotate around my mouth. The whole process of getting the x-ray done took much longer than it did at Ocean Dental which was a shame, and I didn't see the results or get a comment on a result which also was a letdown. mydentist also as I see from their online platform makes it so much easier to arrange appointments yourself at a wide range of their dentists, meaning if you're away or need to see someone urgently you can book an appointment online, although for emergency NHS appointments they do ask you to phone up, as currently when I go to book an appointment online it only allows me to book it in for June, which would be my recommended 6 months check-up/examination window. Overall, mydentist is a rather cool dentist with some great features such as the online platform, and the great staff at this branch here at Stevenson Square, a branch which in most aspects is quite modern from the building to waiting room, although it has its' flaws such as treatments, x-rays and the slightly bare waiting room, where you have to enter, book in with reception and then have to wait on the floor above where I noticed there were no staff (at least one staff member should be upstairs) - but still mydentist does deserve a three-star rating as it is one of the better dentists in Manchester city centre, certainly beating Bupa by a mile, which I found to be a ridiculous, old-fashioned mess. UPDATE: After a recent experience here, I feel the need to downgrade mydentist to a single one-star rating, my second experience here was the opposite of what I expected from the good standards shown on my first visit. After going into the waiting room through the creaking lift (not a very pleasant experience), I waited.... and waited.... with no staff around to ask about the wait, I had to go down and speak to the staff (I don't know why the waiting area is on the upper floor as it makes no sense!), I was told about a delay I was not made aware of on check-in, and later found out there was a delay to the delay upon going down again. Poor standards of organisation and waiting times means I'm now looking for my fourth dentist in under a year (also having bad experiences with Ocean Dental and Bupa in the city centre), considering this second visit also is one which could have been done in the first visit and the fact I was never provided with my x-ray results or any further communication and the fact the x-ray equiptment was old and outdated in the first place, I sadly feel mydentist at Stevenson Square now deserves a single one-star rating.

I was in a situation where after having crowns and Venires in place for nearly 22 years I was…read moreconcerned they needed replacing. The first question you think about is where to go and I was recommended 360 Dental Care. As the investment is a significant amount of money you need to feel confident in the people carrying out the work. From the initial consultation I was confident I had chosen the right person. All the processes were explained clearly and different options given. The service from Jamie and his team was excellent and they always made me feel at ease and nothing was too much trouble. Jamie is a perfectionist and the final results show this. I have confidence in smiling now which was something I was very self conscious about previously. After regular visits for nearly 3 years I would highly recommend Jamie and his team if you are looking to have work done. Alex Wood

From the owner: Dental Implants Teeth Whitening…read moreVeneers Lumineers Dentures Crowns Cosmetic Bonding Dental Implants Smile Makeovers Orthodontics Invisalign Inman Aligner Invisible braces Hygienist

This is the same dentist i've had for 9 years. Im lucky in that i have really good teeth so check…read moreup (£35) hygienist (£55) and tooth whitening (£275) are the only services i have used here. Although it is a private dentist i never feel like they are trying to carry out unnecssary work and they will only do what is required. They help me make the most of my dental allowance from my insurance policy and send you both e-mail and text reminders which is great as i often book appoinments at 6 month intervals. Imram my dentist and Rachel the hygienist are lovely and i trust them both implicitly to take care of my teeth nd kerp everything on tip top condition. If you are needing a dentist in th city centre i recommend this one. They can offer pay monthly schmes and often do seasonal tooth care packages.

We had to call into this place for some emergency treatment whilst passing through Manchester about…read morea year ago. I was in incredible pain, and was dubious that id be able to find a dentist that would accept me - i thought id have to wait until i was home and then make an appointment there. As i say, they were able to see me at short notice and i found the dental practice to be quite a relaxing place and the dentist that i saw put me at my ease. After about 40 minutes of dental work my condition was stabilised and i was out of pain and able to continue my trip. I felt the dental charges were quite high, but i couldnt fault there service in any way and if i lived closeby i would probably use them again.

Cancelled my appointment 7 times in a row. They do not want…read morethe NHS patients that they have.

Ocean Dental is a rather nice, private dentist in Central Manchester, this is one of their two…read morelocations in the city, as I recall they also have another location in Fallowfield. It is also worth noting they still do NHS patients but haven't taken any on for about two years now, which I was told at the front desk when originally signing up. Inside, it is quite modern with a fish fountain and nice views of Cross Street, overlooking the Royal Exchange Theatre due to its' central location in Manchester, on the second floor of Boots meaning you can get into here from the Manchester Arndale, Market Street or Cross Street and navigate your way through Boots to the lifts which take you up to the second floor, if you don't want to walk through Boots then your best option would be to enter through Cross Street and take the lift straight up. Most of the Reception staff here did seem quite nice, inside it did seem quite modern, even as you went into the "dentist counter", there were fish tanks etc painted on the glass doors, even a disabled toilet with rather nice smelling hand lotion and soap from a premium brand. The toilets of course were clean. Technology here was also really impressive, they was able to do an x-ray on my teeth and show it on the tv screen/computer monitor in front of me, almost straight away, they had also scanned in my documentation and showed me everything on the screen to confirm. I did have some trouble with my treatment at my check up on my first appointment, where I had to have some scrapping done from my teeth which was quite painful and left an awful feeling, quite distress and pain on my teeth even up to a day later which was a shame, I didn't like how it seemed two dentists were forcing things deep down my mouth at once, one with water and air, the other with a tool to scrape off my teeth, it felt like I was a machine, not a human, the dentist seemed to know what they was doing but didn't really explain why they were doing it, and what I could do to avoid it happening again. I was in and out rather quickly, as I was seen before my appointment so that was good, and while considering this and the great, central location in Manchester and the cool, modern vibe of the practice this is one of the nicer Dental practices to go, but due to some slight issues with my treatment and the dentist its-self, I feel they only deserve three stars here, which I do feel is slightly generous but I look forward to updating my review after my next appointment in three months time, where things might have changed slightly as this visit was my first time I've visited the Dentists in probably three years.

If like me you struggled to find an NHS dentist, or were not happy with your current dentist then I…read morehighly recommend Lance Knight at Ultimate Spa I must admit I'm a little scared of the dentist and was not looking forward to my impending visit, but Lance was really approachable and promised any work needed would be taken one step at a time, when I was good and ready. As a private dentist I was bracing myself to be pushed into all kinds of treatments that I didnt really need, but I was happy to hear that my teeth were pretty much healthy, the only work he sugested was purly cosmetic, and it was entirely up to me what I chose to do. He also explained that they offer a payment plan, so if I decided to have any work done I wouldn't be lumped with a huge payment - bonus Note for the ladies: He is also quite good looking so you don't mind staring up his nostrils while he's examining your teeth! The only negative I would like to point out is that the surgery was in the middle of a refurbishment as they had recently moved premises, and the reception wasn't very appealing - I'm sure its looking tip top now though!

Dr Lance Knight and the whole team at Ultimate Smile Spa deserve a gold medal for service,…read morefriendliness, patience and overall quality of treatment. I hadn't been to a dentist for around 10 years due to me being a very nervous patient, but one of my wisdom teeth started to come through and I was in absolute agony. I made an appointment and went to see Dr Knight. He was brilliant. At my first appointment, I was so nervous I was shaking and couldn't even sit in the chair!!! He calmed me down, by explaining exactly what he was going to do before he did it and talking to me throughout the examination so I knew exactly what was happening at all times. Lance is a very patient person and is happy to talk through any fears or concerns you may have at any stage. He is always polite and never once have I felt that he has been impatient with me. I have had dentists in the past who have said they "need to get on with it as they do have other patients!" Lance would never say anything like that and just knowing that makes me less nervous as I know that Lance will allow me all the time I need without ever making me feel as though I am an inconvenience. Thanks to Lance and the team, I have far more confidence when visting the dentist and have recommended Dr Knight to several friends and family members. All of whom are very happy with the service and treatment they receive. Thanks Ultimate Smile Spa - you really do make me smile!

Since moving to Manchester 5 years ago I have travelled back home to my childhood dentist every…read moretime I needed a check up, I decided it was time to change that as it just wasn't practical! I searched online for dentists near me and New Cross Dental Surgery was just minutes away so I thought I would give it a try. Registering was really easy and they got me an appointment within a couple of weeks. They text me to remind me of my appointment as well which I liked since I am always rushing around! I arrived slightly early for my appointment and the waiting room was very busy! I ended up waiting 30 minutes after my appointment time along with other disgruntled patients. I didn't mind too much as I didn't have much on that day but had I had to go back to work I wouldn't of been too pleased. The dentist was lovely, not intimidating at all and made me feel very relaxed. I have been told I will receive a text to remind me to book again in six months which helps me to keep on top of things. So as far as dentists go I was pretty pleased with my decision.

The mall is a great dentist. They take good care of you and the staff are really nice. They try…read morethere best to do whatever they can for you. If you need braces there especially good with them. But this is the best dentist I've ever been to. Also there a little bit famous (when Cristian Ronaldo was younger they did his teeth) well this is my end of speech hope this helps.

Not at all pleased with the treatment I received at The Mall with my invisalign treatment. Their…read morefailure to give me even basic information about the treatment meant I have now had to start again elsewhere. Did not acknowledge their mistakes when I complained.

Terrible experience here, so slow, 3-6 months to be seen after a referral. then months between…read moreappointments. Kept losing the notes, better to travel and find somewhere else if your dentist thinks you need special treatment.

Came to ask for an emergency service. I recently moved to England. They kept passing me over to…read moreeach other. After all, they said they wouldn't help,because I had not been referred to then , though I was begging for help or advice. They gave me none, spiced with a sour smile. Despite that they had all the equipment needed. The fact that I am a student of the University of Manchester didn't help. No traces of humanity there.