Our 6-8 week, fairly simple bathroom project turned into 4 + months. Order problems, work that…read moreneeded to be redone, weeks with no work, and communication issues dominated. And now our shower floor grout is disappearing. It all looks pretty, but a bad experience once work started.

Visited my home to provide a quote for a bathroom remodel. They did not even have the courtesy to…read morecontact me afterwards despite multiple inquiries on my part for the quote. Boo.

From beginning to end of working with Dax and his employees, our tile work was completed on time…read more The tile we chose was ordered quickly and received in the time we were told. Installation was done in the timeframe we expected. All employees knew what was expected of them and worked diligently to make the best possible experience. The tile is beautiful and we are very happy with the work Tradewinds does. Communication was easy and questions were addressed promptly! We feel very comfortable recommending Dax and Chance, Brandon and Scott to do your tile work. Also the choice of tile at Tradewinds is amazing!

The shop has a beautiful selection, and the customer service is exceptional. My job was treated…read morewith respect and care from start to finish. It is obvious that Dax, the shop owner, cares about both his business and his customers.

All I have to say, is it's worth the wait. I am happy to support a small family business owner…read moreevery day over the big box guys. Some of these reviews were during the pandemic. No wonder communication could slack. Very fair pricing. Quality cabinets.

I've worked with Karen (owner) several times over the last ten years and she's amazing! Beautiful,…read moredetailed work, never cuts corners, always available, and stands by her work. It's a small place with big service and fair prices. I'll never go anywhere else.

We did a complete make-over of our kitchen. The project involved removing walls and a closet,…read moreraising the ceiling, removing and replacing tile floors, adding in a new doorway, all new cabinets, appliances, electric, plumbing, etc. While I'm moderately satisfied with the finished outcome, I would not use this company again. The project was poorly managed on their side. Both their company employees as well as sub contractors that they used would routinely show up late and generally be unaware of what they were there for. Thankfully, I work from home, so I was able to direct activities most of the time, but this is not the level of service I expected for such a high priced project and there are problems with the finished product that could have been avoided if they had the right skilled people (instead of me) there to manage the job as designed. Also, be aware that they do not provide a contract. They use the estimate as their contract, which was missing quite a few details. In hindsight, I should have spent more time upfront making sure every little detail was spelled out in the estimate.

Terrible customer service from John the sales guy. Doesn't attend to your needs. Asked for pricing…read moreon material he said he didn't want to do it. Even with the 10% markup.. I am very disappointed and advise that nobody go there nick was great before John came along and then it became a nightmare to work with.. you still make money either way... I don't get it..

We bought scrap peace for our guest bathrooms, he went to pick him out and they helped us which one…read morewould work. Couple days later they called and said the piece was sun damaged so we went and picked another piece out. They did a great job with making the pieces look great in our bathrooms and were timely and efficient‼ Would recommend ‼

They did an amazing job in my kitchen and how they matched up. The veins in the courts is beyond…read moreme. Excellent.

Beautiful selection of furniture. Especially for a coastal vibe. A lot of unique pieces you don't…read morefind elsewhere. Kelly the owner was ver helpful and patient helping me find multiple pieces for our new ocean front condo. Had our bed custom made there and it turned out beautiful. Delivery guys are awesome. Prices vary from reasonable to pricy but it's a furniture store and there's a lot of variables that go into pricing. I will definitely be returning. Love that store!

We bought a headboard for our bed from them and when they delivered to our rental home they did a…read morepretty good number on our house and scratched the floors. My wife contacted them as soon as we found out. The owner not only claimed they absolutely didn't do it, which I would expect, but also then demanded proof about damage. When my wife supplied pictures, the owner questioned if the pictures were genuine and demanded a time stamp picture, which we supplied. When I called to follow up not only did the owner not call me back (for over a week), but when I called back to reach him he was immediatly very defensive and didn't let me speak. He said someone else was supposed to call me back. He kept interrupting me and even after I asked him to let me speak and make my point, he got upset and kept talking over me. While this may be a small commercial dispute ($100) to get the floor repaired, I would warn others not to deal with this company. It is easy to be nice when you are trying to sell something, but If they do not take care of small items and are super aggressive when you have a problem, I am not sure you want to deal with people like this. It was clear to me that they created the problem, but even though we disagree, how can they be trusted to handle a large order if they act like this over a small item. There was no offer to settle, no offer for a discount if we bought something. Nothing but that we were wrong. The owner told me that my rental company volunteered to credit me for the repair, but the rental company didn't create this damage. It was not not their responsibility. It is Pink Pineapple who did the damage. Obviously, we will never shop there again. Shoppers beware.