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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.3(51 reviews)
    1.1 mi

    I have been a devoted customer of Lowe's Home Improvement for many, many years, and my father has…read moreas well through his company. Between business purchases, home improvement projects, and personal shopping, we have spent a tremendous amount of money at this store over the years. That is exactly why it is so frustrating to see how terrible the online pickup service has become. I placed an online order at 6:30 this morning before the store even opened. The store opened at 8:00 AM, and now it is almost noon and my order STILL is not ready. That is ridiculous. This is not an isolated incident either. It happens repeatedly at this location. Every time I try to use online pickup, it turns into an all-day ordeal. Half the time, the order takes so long that I end up canceling it and buying the items somewhere else because I cannot waste my entire day waiting around for basic order fulfillment. At some point, Lowe's needs to either properly staff and manage online orders or stop offering the service altogether. Do not advertise "fast and convenient pickup" if your store clearly cannot handle it. Loyal customers who have spent years supporting this business deserve far better than constant delays, poor communication, and wasted time.

    Roses are red, thorns sharp as can be, With 44 bushes,…read morethey were tormenting me! I wandered to Lowe's, feeling quite fraught, When I met Jimmie, who knew just what I sought. He searched high and low, checked the stock on his screen, And found the perfect trimmer--oh, what a machine! From the back on a forklift, he brought it with care, A hero in a vest, who was always right there. Lightweight, with power, and a price that was great, Now I'm pruning my roses-- At an amazing rate ! So here's to Jimmy, my trimming delight, Five stars for Lowe's and my hero tonight! I was getting my arms torn up trimming my rose bushes 44 of them, and was told I could buy a hedge trimmer on them. I had no idea where to start, so many brands, sizes, prices, etc. Jimmie helped me understand the difference between a Chinese saw, a chainsaw, a hedge trimmer and a bunch of other things that look similar! Seriously this man found exactly what I needed hiding on the highest shelf in the very back of the store in a huge box accessible only with a forklift. He got me what I needed. I'm thrilled with the customer support.

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    Lowe's Home Improvement
    Lowe's Home Improvement

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    Ferguson Home

    Ferguson Home

    4.0(1 review)
    5.5 mi
    •$

    This showroom is back on my to-do list after a painful bathroom redo in '15. Two years later, I…read morecould not be more pleased with the selections that the staff helped me select. Except for the bill (which was comparative to Big Box with much better quality), it was a great experience. There is everything possible in the showroom and what they don't have they can get. The staff made sure my experience was different than buying a dinner dress. Instead, we discussed plumbing, use, and durability. They even helped coordinate colors and accessories - none of which involve their products (unless you want a colored commode I guess). After with their help, I made my choices, they held the stuff. Why? So when my "man" picked it up I would get a builder discount. Nice. I think they deliver as well - everything is ordered. Doing business was easy. Shopping there is almost as fun as patio furniture/grill/new mattress shopping.

    From the owner: Whether you're designing a new home or renovating a single room, Ferguson Home offers an unmatched…read moreselection of bath, kitchen, and lighting products by renowned brands, ensuring you'll find everything you need for your project in Daphne, AL. Book an appointment at one of our showrooms, where you can interact with products firsthand and get personalized, expert support every step of the way. If you prefer to shop our extended selection of products online, our suite of digital tools will help you plan and execute your next project. Our experts are standing by seven days a week to help make your vision a reality.

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    Ferguson Home
    Ferguson Home
    Ferguson Home

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    Kirkland's - homedecor - Updated October 2026

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