After putting a 'not so great' review on here previously - mostly based on follow up after the sale…read morewas made - I wanted to be fair with the latest. I was contacted by Matthew who was very apologetic about the situation. He asked for pictures, made suggestions on how to fix things, and asked to be contacted after trying the suggestions. If things did not work out, he was glad to take it further. I'm happy to say that his suggestions worked. I contacted Matthew to let him know this and asked if he would like me to update my review. His response was 'if you would like to but I only want honest feedback'. Thank you for your professionalism, your empathy and your follow up, Matthew. You are greatly appreciated.

Everything, absolutely beautiful decor and furniture. So far I have not physically visited the…read morestore, however, I plan too soon. I discovered this store and her beautiful decor on Instagram and interacted through the comments and discovered I live across the bay not far from them. I was elated to know. Furniture of this caliber was in our community. Not to throw shade on any of the other local companies. But to be able to know my taste and others with similar taste have the opportunity to walk into a store and purchase such beautiful tasteful furniture and accessories is just delightful. And in this area too. I am sharing with my family and I am certain they will visit and purchase items.

When people buy furniture that you don't have in stock, do NOT tell them they'll have it by a…read morecertain date and then the date changes over and over because of you distributors websites. Also, they do nothing to compensate for any delays except a refund which you'll also have to wait for as well. This company is a waste of time. Just spend the extra dollars and go directly to the distributors to order so you know exactly when you will get your furniture.

Had a most wonderful experience! Our sales gal, Jessica, was so helpful & honest. The three…read moredelivery guys were on time & friendly. We had shopped around quite a bit before buying Polywood patio furniture at Direct Furniture. They had the absolute best prices!!! When we need living room furniture, we'll start here.

Very nice, quality furniture. I purchased a mattress from here at a good price. Next I will be…read morelooking at sofas. The staff didn't hover.over you and would offer to help in a way that felt respectful and not as a money grab. Refreshing to shop in a store that's local and not a chain store.

Wonderful experience buying furniture here. Customer service is great and they go above and beyond…read moreto make things right should a problem arise. I had an issue with a table, not due to Lagniappe, but the manufacturer. I was sure it was going to be a nightmare, but to my surprise they rolled out the red carpet to ensure I was pleased and happy with every piece of furniture I purchased. Wow, not many people do the right thing anymore. Lagniappe does! I highly recommend this store.

I am absolutely disappointed in the service ive received. They use to be a great company but I…read moredon't know what happend to the quality or customer service . They delivered my bed set and mattress in the beginning of June the bed was damage , the drawers were missing and i still haven't received They claimed they are coming from a warehouse, and for some weird reason the side of the mattress is lower than the other side I sent in pictures, called corporate office, sent in pictures and NOTHING WAS RESOLVED , I WAS NOT REIMBURSED, NOR HAVE I HEARD BACK FROM CORPORATE ... i guess at this point I have to consider getting a lawyer idk. Im dissatisfied and disappointed. Do not use this company . Im tired and uncomfortable in this raggedy ass bed and mattress!!

In March of 2025 my wife had brain cancer. We stopped at hanks to get her a lift recliner and also…read more got a sofa, love seat and rug for over $5,000. I even bought an extended warranty from Daniel N. the asst. manager. In Nov. the sofa started falling apart with the motor also making noises. I wasn't going to worry about that with my wife heading into her last weeks of life. After all the warranty was good I thought. It wasn't. My wife passed away after 46 years of Marriage on Jan 4 of 2026. At the start of Feb I informed Daniel of the situation and got my niece to text him photos of the sofa, per his request. I have got the runaround since then. I've called once and my niece has called, texted, and gone to the store numerous times. They are rude, hardly return phone calls and lie. I talked to Cindy at corporate who said she would call them and call me back. She never did call me back. My niece called Cindy and received the same scenario. They finally sent a man to see what parts it would need about 4 weeks later. I still have not heard from them about 3 weeks later. A lawyer friend went by the store Fri. April 3 and talked to Daniel. He informed her the part would not be in until the middle of April and the sofa I bought was discontinued by the manufacturer. With all the anguish I've gone through trying to get my life together after my Wife's death this is one torment I do not need. I pray no one else has to go through the anguish I have been put through the last TWO MONTHS for a warranty they paid for. Hanks daughter should be ashamed of letting her daddy's company go so downhill by hiring inferior non empathetic employees. They want the sale with no customer service after. The warranty situation is absurd. I will be warning people the rest of my life to not buy from Hanks. I probably will get this settled in court since they don't know how to minimize a problem and help people.

bought a 4,000 sectional in january of 2026 and have already had to have the console electronics…read morereplaced, one seat cushion and 2 back cushions replaced. have to call tomorrow bc i now have another back cushion that the button is missing. its great that they replace it, but also sucks bc they dont trust you to send a picture in, you have to sit at home and wait 4 hrs for someone to come out. this is ridiculous for 5 months in and already having this many problems. i would hate to know if we had kids and dogs on the couch what all would be wrong! do not, i repeat do not order drew and jonathan modular sectional! its a waste of money!

I was promised that if I bought insurance that my couch covers could be replaced. So I did. Less…read morethan 3 years later I was denied replacement because I was supposed to report a single stain at a time. Not only that but there aren't any to even sell to me. Ludicrous. Do not fall for the insurance con.

I almost hate to review this place because I'd love to keep it my little secret. On the other…read morehand, I want the guy to stay in business for a long time, so go buy something. If you like bargains, and especially if you're into redoing furniture and things, definitely check this place out. I was driving back from lunch one day and passed the place and saw my dream nightstands sitting out front. I didn't have time to stop so I went back the next day. There they were, sitting right out front again, and he gave them to me for $10 each! They were a beige color with brown glaze and a little teal around the top. They didn't have tops. No big deal. I saw the finished product in my mind and knew they'd be perfect. Two cans of gold spray paint and 2 mirrors cut the next day, and they are absolutely stunning! I also bought 5 pretty gold lanterns for $10 for the set. I planned to hang them around my pergola with citronella candles in them, but one ended up on one of those gorgeous nightstands. He also had a beautiful oak king size bed frame and dresser and mirror. He only wanted about $250 (I think) for the dresser. He also had appliances and small appliances, lamps, dishes, and various furniture. Think of anything you'd put in a storage building...he buys contents of storage buildings when people don't pay their storage fees. You can find a little bit of everything there and the prices are super cheap. He only takes cash, so make sure you take plenty. I'm sure this will end up being a frequent stop for me.

Lots of choices. Need more checkers. Good place to shop. Quality products. I'll go again.read more

They have the most unique things! Love it, and the team…read morethere are very friendly- give it a try

Went by this afternoon to grab two ornaments for a Christmas party tonight. I had a problem with my…read moredebit card being unknowningly blocked. After trying several times, I called the bank just to find out I had to get a new card. I went back to ask them to hold the ornaments, I would be by tomorrow. They handed me the ornaments and said 'Merry Christmas, please take them and come back by when you can'. WOW!! What Christmas spirit!! My first time in the store ... loved it. So very cute!! Lots of great Christmas decor, kitchen stuff, etc ... Thank You Fish River for such customer service!! See ya tomorrow!!

I worked for FishRiver for eight months Only part time. But long enough to say this . Beware of…read moredoing business with Robert Byrd. I'm still trying to get my last paycheck. My lawyer contacted him and he has yet to respond. And he has a five star review because he calls people up to make a good review for him. BEWARE

Salvage World of Mobile is located on Government Blvd by Whataburger. The staff greeted us when we…read morewalked in and offered assistance if we need any. We came in looking for a desk chair and was surprised to see they had tons on furniture. Sofas, dinettes, bedroom groups, fridges, small appliances, baby swings, luggage, mattresses and even some flooring. We didn't find a desk chair not because they didn't have any chairs. But to be a salvage store they were a bit overpriced. We didn't we're not willing to pay $139 or even $99 for an out-of-the box scratch and dent chair. Usually these kinds of places have super cheap prices. We may revisit if the prices get cheaper. P.S. we went to the local office supply store and a got a brand new in-the box office chair for $80. Woohoo!

They do 90 days same as cash here. This place has everything: furniture, bedding, power tools,…read morebikes, toilets, car seats, kids clothes, appliances, living room sets, air fryers, flooring, shoes, planters. I saw a lot of stuff I really like so I will be back.

My daughter was in there near closing time but not past closing. She was looking around and an…read moreemployee who said his name was Chuck was extremely rude to her and made her cry because he was ready to go home. She still made a purchase but wishes she did not. If your hours state you are open until 6, you should not expect customers to be finished shopping until then. If you want to be out the door by 6, close at 5:30. She has plenty of money to spend and loves antiques but obviously will not be back. We antique a great deal and most places we go tell us to take our time even if it is closing time. We always get done and are out by the time stated on the door because we understand wanting to go home at the end of the day.

Variety of merchandise, many unexpected finds. All items clean and usable. Service was…read moreexceptional.