WOW If you have a…read moreback yard and want to make it amazing with furniture, fire pits and all the fixings...this is the place for you! While it's unlikely that this is where I'd get my outdoor furniture, it isn't because of the lack of selection. If you've made it this far or read any of my other reviews, you've likely gathered that I'm pretty basic, so while the inventory here was beautiful, I'm the problem...it's me....I'm not bougie enough to pay $1k for an Adirondack chair or $5k for a fire pit. Again, if I had the funding, I'm going here - hands down some of the most beautiful furniture I have seen...just not for those of us that don't have a budget north of $10K for the backyard. Service wise, we got the nod and were told if we had any questions to let them know.

Had 4 custom chaise cushions made using a template of an older damaged cushion. I expected a 6-8…read moreweek lead time. Got a call in 3 weeks- cushions were done! Looked fabulous. Set them out and had some rains and noticed the cushions inside were not drying out at all after a few weeks if sunshine. Contacted the store and they offered to come pick them up. Turned out their supplier had some vendor issues (during COVID) where the incorrect inserts were sent and used. They make everything all right and had cushions back to me in a week. I'd def buy from them again.

We popped in to get some inspiration for our outdoor patio and were thrilled with the selection of…read morerecliners, chairs, tables, couches, and outdoor decor. The open floor layout really lent to us being able to picture each "patio" as our own and I love being able to see measurements and fabric options. As a previous RTG customer, I feel like the store offered budget friendly options as well as a selection of higher end options too. We found what we are looking for and hope you do too!

We bought Two new chairs And there delivery promised date…read moreand time had passed by Customer service just said well we will deliver to you next week

I had an extremely disappointing experience at the Roswell Ashley Furniture location after what…read moreinitially seemed like a smooth purchase. I went into the store to buy a full bedroom set and mattress. The sales associate and mattress specialist were both very kind and helpful, and together they worked out a deal that fit my budget. I paid in full and was told delivery would happen by the end of the week. Shortly after, I received a delivery confirmation and noticed that a piece of furniture was missing from the order summary. I reached out to the store and customer service, and after several calls and texts during my workday, they corrected the order to include the missing item. That's when things went off the rails. I was informed that due to a "system glitch," the pricing had been incorrectly calculated at the time of purchase, and I now owed an additional amount. I was told I could simply pay the difference via a link--despite already paying in full and finalizing the purchase. This is unacceptable. As a customer, I made a good-faith purchase based on the price presented to me in-store. Being asked to pay more after the fact due to an internal error feels like a classic bait-and-switch. On top of that, I spent hours of my workday trying to resolve an issue that was entirely on their side. When I pushed back, I was essentially told my only option was to cancel the order--putting the burden on me instead of the company taking responsibility. I've been a loyal Ashley customer for years, which makes this even more frustrating. Unfortunately, this experience has completely eroded my trust. Buyers beware: double- and triple-check your order, pricing, and confirmations before leaving the store. And be prepared to advocate for yourself if something goes wrong.

Absolute nightmare working with this store. Ordered a bed frame to be delivered and put together,…read morebut they were unable to put it together for who knows what reason. They left it sprawled out on my floor in pieces. They said it needed different screws... so 5 days go by before they can get someone out there to fix it. 5 days go by and they show up again, only to fail once again. I still have no where to put my bed and there's pieces everywhere. I bring this to their attention and they can sort nothing out for me whatsoever, not the slightest bit of urgency to fix their countless mistakes. They said i have to wait another day before i can even schedule someone to come out AGAIN. Should be 0 stars and i'll certainly never make this mistake again.

Robin helped us purchase chairs and match the perfect fabric! We even received a hand written note…read morefrom her in the mail, thanking us for our purchase. Robin's level of customer service alone is reason enough for me to purchase from this location again. Thanks, Robin!

We moved here last summer, yes, almost a year ago and ordered a custom made dining room table. It's…read moreJune already and we are still without the table we ordered. After coming out to our house, taking measurements, they screwed up and the table we got delivered has a disproportionate table top to the huge pedestals. Not anything like the measurements or the pictures. After months of basically demanding that they fix their mistake, they finally agreed and 8 weeks ago, they supposedly put in the order to have the top remade and replaced. Well, after 8 weeks, my wife finally called to check on it. Here's a side note, since their stuff is "custom made" under normal circumstances, it will take weeks to months to get your stuff. So we find out that it was never ordered... their mistake. Seriously? We just moved here and there are other "stuff" we need to furnish our house but we would be freaking idiots to ever order furniture from these Bozo's again.

Me again! Well, now I have an actual review after having used Ferguson. Again, wonderful front desk…read moreservice. Pleasant as can be. My wife and I are renovating our basement and we came here to shop for bath fixtures and a bath tub. We met with a sales associate who was pleasant and somewhat helpful. But, I don't feel she did much in terms of service besides walking us around to the fixtures, pointing at them and, well, that's about it. We could have done that ourselves. Anyway, we told her all the items we wanted, including a $5000 bath tub. In total, we had about $12,000 in our 'cart'. We went home to confirm we had everything we needed. In the meantime, I decided to price compare before we pulled the trigger. Literally every single item we had in our cart could be found SIGNIFICANTLY cheaper elsewhere. So much so that when I told my wife the prices I was seeing, she couldn't believe it. After finding every item at Home Depot, Amazon, Kohler, etc, the difference was about $3700 in savings. Not only the fact that they are waaaaaaayyyyyyy overpriced, the sales associate was completely unresponsive to any email correspondence I sent her. I asked her questions multiple times through email and she just never responded. Surprising but after the price comparison, I never planned on buying from them anyway. If you're in the area, it's a nice place to go to look around, see things in person, be inspired, but as far as purchasing, you can find better deals anywhere else. I really can't understand how they justify their pricing when we live in a world where looking up competitor prices is literally at our fingertips.

Limited selection of the same tub - shouldn't you show things you have online? Who's going to spend…read more$3000 on a tub if they can't see it??? Waste of 1hr drive to be disappointed

Yolanda and the whole staff at this location are wonderful! Between the service, the selection and…read morethe value of the products, it's hard not to find something to love here. I'm on the hunt for a coffee table for my living room, so I will be back soon to check out what's new.

I think you get what you pay for. I'm going to stick to the nicer furniture stores in the future…read morebecause I've had great experiences with those stores but with this Rooms To Go and the manager, Tino, have been nothing but a headache and broken furniture. I don't think the furniture itself is poor value, but when it arrives broken and they don't want to fix it that's when it became a huge issue that they never resolved.

Friendly salesman (Lance) was very helpful without being pushy as we selected a recliner. I've had…read moreand still own La-Z-Boy recliners and I am a fan. So my wife wanted to customize the textile covering and handle to match our home's decor. Lance cheerfully navigated us through the options and pricing for the different variants. And or visit was highly productive.

Staff was very friendly and helpful. Chief Designer, Yoka,…read morewent up and above great customer service. Was most helpful in choosing fabric and leather companion furniture for us. Pleasant experience. Thanks

Last night was first time shopping this location for Shipt. I wasn't familiar with the store, but…read morefound the section for the item I was looking for. Unfortunately, the item I was looking for wasn't present on the aisle. It was an Xbox special controller. Dwayne came around the corner at the perfect time and asked if I needed any assistance finding something. I was so happy because this is exactly what I needed lol. He scanned the item in his system and was able to grab the item from the back. This makes for such an easier shop and the customer is always happy when the my get their intended item. Thank you so much Dwayne for being mindful, kind and helpful. Keep up the great customer service!

This is just a review for the wonderful staff in the electronics/media section…read more I had a terrible experience at another Target when the website said there was plenty of stock of a CD but the staff refused to check in the back for me because they keep everything in the back and not on the shelves. He had a terrible attitude. I came to this location after and the young woman staff asked me if I needed any help as soon as she spotted me. I asked for some help finding the CD and she immediately said she knew what I was asking for and would grab it from the back. I finally got my CD. I didn't get her name but thank you for the help and wonderful experience after I was so upset at another Target.

Service is always crappy, they have a 20% coupon for online AND in store but when you go to ask for…read morehelp they act like they don't know what to do and are clueless. Casey was not helpful at all. He just said welp it won't download so you'll have to come back or order it online and pick it up tomorrow. lol no thank, I drove 45 mins and I won't be back.

I always love shipping at Spirit Halloween. It's a nation-wide seasonal pop-up store that sells…read moreanything you could possibly need for Halloween. From party supplies to costumes to wigs and accessories to animatronics to haunted house supplies to decor. I was very concerned that stores would not be opening for 2020 due to the recent COVID-19 pandemic, but I was very thankful that they found a way to safely open! Masks are required for all employees and customers. This location itself is smaller than most others i've been to, but they are still fully stocked with everything. They also have a clearance section in the back of the store, which is very nice. The prices are always high at Spirit, but sign up for emails on their website for a 20% off coupon, or use the 25% off one i attached a photo off, they'll scan off of your phone.

Yolanda and the whole staff at this location are wonderful! Between the service, the selection and…read morethe value of the products, it's hard not to find something to love here. I'm on the hunt for a coffee table for my living room, so I will be back soon to check out what's new.

We've purchased furniture from this Rooms To Go location for years and have generally liked the…read morestore. However, the extended warranty that is sold with the furniture has been a major disappointment. Sales staff consistently represented the warranty as covering stains, scratches, and damage regardless of cause. Unfortunately, I have now attempted to use the warranty three separate times and every claim was denied. If the warranty does not actually cover these situations, it should not be presented that way during the sales process. It would be helpful if someone from the store could clarify exactly what the warranty does cover, because based on our experience it appears to be nearly impossible to use. Because of this, I declined the warranty on our most recent purchase and will likely reconsider shopping here in the future.