Southend Victoria, scenery wise, was everything you ever hear about London as far as overcast,…read morefoggy, and a little deserted.  Like a constant loop of a after the rain feeling when some people take to risk to go outside and scurry about even though the clouds still look like they are ready to downpour on you at any moment's notice.  We arrived at Southend Victoria after our flight from Paris which landed us in South End Airport.  The Southend Victoria stop on the National Rail was directly outside the airport across from baggage claim.  All we had to do was simply cross the street once we exited the airport.  The National Rail is an outdoor train and unless you knew where you were going it's a bit difficult to buy a ticket on their kiosks outside their version of a turnstile.  At the time we were there, the window with the agent had  a heavy line and the gentlemen at the turnstile seemed limited on what he could assist you with; sorta like he wasn't able to leave his post but still available to answer questions.  We had purchased our tickets online in efforts to catch the train on time but on the same note we were cutting things really close with our time table.  Sadly we ended up missing our original train, we went to the booth to ask if we could swap the tickets for a later time and the answer was the obvious, NO.  But I don't do no.  So when you purchase your ticket in advance they send you a barcode to scan when you get to the rail.  So we simply scanned the ticket anyway even though our original train had passed and what do you know, we made it in.  Score 1 for me 0 for the Window Agent.    Riding the National Rail was an experience, not too often do you take a train across the country abroad, take in the scenery, and be in awe of the neighborhood and its structures.

Driver was on time, helpful, personable and played Dire Straits on the stereo! It won't let me…read morepost without more characters

We were very pleased with the services of Twelve Transfers on a previous trip to London that we…read moremade prior arrangements with them again to have a driver waiting for us when we came out of customs at Heathrow Terminal 5. Our plane was late in arriving and somehow signals got crossed and the driver was not there. After a few phone calls, we found each other. It was a quiet and uneventful ride. We have come to rely on the efficient and prompt service we have received from Twelve Transfers. We highly recommend this company. It is nice having a picture of the car and driver who would be taking us from London to Southampton. Karim was waiting for us when we left our hotel. The car was a Jaguar and was most comfortable. Karim was a very skillful driver getting us out of London in no time and on the motorway to Southampton. It was an uneventful trip. We through enjoyed our conversations with Karim on various topics. He was a very nice young man.

If I could rate this cab company a zero I would, my brother waited over 30 minutes for a cab and…read moreanytime I got through to an operator they said the cab was 2 minutes away, and no one seemed to understand what I was saying, I was then told a silver perscho would pick him up which did not happen and then was completely hung up on, the cab that did pick him up was a black taxi, honestly call 01702 333444 if you need a taxi this is a rude, unprofessional and idiotic taxi firm

Even when you book hours in advance they still don't turn up on time. They are always late! They…read moredon't seem to care much either. They've made me miss or be late to so many appointments! If you're looking for a reliable taxi service THIS ISNT THE COMPANY TO USE!

Unbelievably unprofessional Service…read more I was at Jaguar Landrover today and the reception staff kindly called me a taxi to Southend. After waiting for 35 minutes the taxi finally arrived. I got into the taxi and the driver asked where I was going to, which I confirmed Southend Central. He then said that he was called for a fare to Basildon. The Receptionist confirmed that they had logged my taxi 25 minutes before the second fare which was also waiting. The Taxi driver asked me to exit the car as the other fare was "worth more money to him" and that he didn't work for Andrews Taxis, saying "I am self employed". The person waiting for his taxi said that he knew I was waiting before him and that he would happily wait for the next one. The driver however said no I need to get out of the taxi. This is the most appalling treatment I could expect from a taxi company. Andrews Taxi's obviously do not care about the reputation of their business or the conduct of their drivers. Before placing this review online (placed at 3:59), I called Andrews Taxi to speak with a manager at 10am. They took my details and said someone would call me straight back. 6 hours later and still no call but based on the experience today, I am not surprised. Have told my daughters not to use this firm especially with unprofessional drivers such as the one I had the unfortunate business of meeting. Avoid if you possibly can.

I booked a taxi on Saturday evening that was estimated 15-20 minutes pick up time,after calling…read morethem back my taxi finally turned up after 55 minutes. I booked a return taxi and after calling them 10 times over a period of 1 hour with no answer I had to arrange alternative transport. The service is outrageous! I advise you to use an alternative company. It's no wonder Uber thrive when local taxi companies can't provide a service that customers can rely upon. Lack of communication and leaving people stranded is not acceptable

Funny old station. I was allowed into the station so I could meet my visitor, but most trains from…read moreLondon come in of the far side that is the Shoeburyness platform. I got a message to say 'I am here left the station and am waiting in front of the Pub'. Railway enployee said walk down the underpass and ask the man on the other side to let you out, he did this. I met my visitor but he would not let us back to where I had left my car. Trouble is two entrances/ exits and you cant' see both sides. Why not a proper bridge over and only one exit/entrance. It's the station that time forgot.

Train station in middle of Southend. Small shop, old toilets, ticket office. Staff often on…read moreplatform towards Shoeburyness. Can get train to London and Lakeside from here. Nw ticket machines installed that now work.

Do not use Easybus. We bought a transfer from Pisa airport to Florence at 3.00pm…read more On ticket it said if flight is delayed you can use next bus within 60 minutes. Flight was delayed by 15 minutes. Nobody at the airport had heard of Easybus. Finally found a shuttle bus agent who said it was booked via them but there would be no bus for 31/2 hours. We used the train, cheaper and no hassle.

It was a *somewhat* convenient choice. I purchased tickets from the web, only to find out AFTER the…read morepurchase that they would not accept anything but paper tickets. As a traveler, who has a printer???? I wish they would have indicated this BEFORE we purchased. We had to scramble and find a place that was open which would let us use their printer. Website claimed that if we had shown up, they might make us purchase the tickets over again. Turns out if you download the app, they accept the e-ticket in that format. Really? What's the difference? But the website insisted they didn't accept e-tickets... and no customer service to speak with. Wifi on the bus did not work at all. However, timely arrival and decent ride altogether. Bus driver was friendly.

Amber Coaches were the coach provider that work used for a recent trip and I was really impressed…read moreoverall with the quality of the coach. The coach was very clean and well appointed, whilst the driver was polite and friendly, no old bus driver stereotypes here. An impressive service overall.