Ted first helped us when our last home had 5 gas leaks. We had just moved in and I totally freaked out. He had it fixed so Quickly! Then, a few years later called him because my water softener was acting goofy. He came that day and reset it and charged a small service fee. Fast forward a year or two and we bought a new home on well & septic. No clue about any of it. Water quality was absolutely horrendous. Called some other company first only because they were suggested by my realtor and owner of that company was a widow and I could relate to their story, personally. This guy that came out, didn't know jack. Honestly, embarrassed himself and what a joke that was. Called Ted( which I should have done in the first place) and he came out again, super quickly & immediately knew how to solve our problem. Two days later our water is normal and you can't even tell we're on a well. Unfortunately, the people we bought this house from, left us with a mess. We had a leaking pipe leading out from our well inside the house. This is totally a well issue but he said he would fix for us & is trust him to do the work over any well company I really like Ted and he has been there for me (us) when we really needed help. I'd never trust any other plumber again, ever. read more