We had put our 2 years old son for two days a week at Kipling School Floyd, from August 2021 to February 2022. We were very disappointed and do not recommend this school. The administration has shown unprofessional behavior in the short time our son was there. The last example that pushed us to remove him quickly was on Tuesday 02/15/22, when he returned from school and we asked about his day and what his teachers did, as we routinely asked every week, but this time he told us with words and body language as he could, that his teachers or one of them has pinched his arms. He kept his response for weeks and was consistent when asked by the Child Protection Agent in our home, after reporting it. We believe he was physically abused.
We contacted the school next day (Wednesday) to let them know and requested to change classroom. They did not show they cared about this accusation, nor were interested in arranging a meeting to try to understand what and how it happened, they just refused and reminded us to pay for next month if not complying with their 30 days notice instead, because we were withdrawing him immediately, all this while the owner, dared to tell us via email that the reason we wanted to remove him for free was not to pay for spring break days off coming soon. We felt insulted when she answered this to our email where we explained our lack of options for our son in face of this situation that we could not tolerate and we kindly asked for an exception to not pay next month due to the reason we were removing him from school. She did not showed any concern and empathy about what happened to him, not acknowledged it and did nothing to address our concern.
This is just the last example of how unprofessional they were in our short time there. In one instance, to justify another short coming by one of the administrative staff, instead of just apologizing and reassuring me, the owner justified the mistake by telling me of a very personal story from one of her staff members that I cannot repeat here, but let's just say it was quite shocking to reveal such thing to a customer, without this staff member's consent.
I had another opportunity to speak with the owner in January 2022, regarding another issue and when I again mentioned this episode to her, she did not apologized, instead she again justified she had to tell me this personal story of her employee, so I could understand her situation back then.
I also witnessed on camera in the "Jungle Room", a child cry for more than 30 minutes with no comfort brought to her. The teacher ignored her all that time walking around the classroom, like if she did not exist, while the child was following, crying and desperately begging her for comfort/attention.
Do not be fooled by the beautiful buildings and exaggerated smiles and attitudes. This is not a good place to put your kid. read more