Figured i would write a review as the only other one on here is ridiculous. Everything complained…read moreabout in that review is standard of any therapy type place you go to, all normal. We had the pleasure of working with Jordan whom my son enjoyed. We did the road to regulation program for his emotional dysregulation which helped quite a bit. Everyone we encountered in the office is friendly and professional. The office is clean and has lots of fun toys and items for the kids to play with. I was updated after every session on what was discussed and what to work on at home. I would recommend this place!

Thus far not at all fan. Starting from the intake paperwork where they try to solicit use of your…read morechild in promotional videos and pictures. What?? (I expect there's a HIPPA violation/suit in there waiting to happen) To the first appointment where they shake you down for a credit card and won't accept a check or cash for the copay. What?? We took our child in for an evaluation, the report of which we were only then told takes two weeks. But subsequently received a call the next day to schedule an appointment to begin care. What?? If you don't have the report of the evaluation how will the treatment be planned? And why delay the report to the parents who are trying to expedite care for thier child? Not even ashamed enough to appear prioritizing patient care over a money grab. We've started to look elsewhere.. Edit: None of this is directed at the therapist who evaluated our child and with whom we felt quite comfortable. Unfortunately it appeared management had her on a time leash where she had to abruptly dart out of the session toward the end.

I absolutely love this place. From the moment you walk in, it's clean, the receptionist always has…read morea smile on her face, and is a caring environment. My daughter has OT and ST. She absolutely loves the ladies who work with her. They are so brilliant, and compassionate. The play area for the kids in the waiting area is full of comfy pillows, books, and a pretend kitchen. The people that work here definitely make a difference in my daughters life, they are very hardworking. I honestly wouldn't go to another place. I feel so comfortable having my daughter come here.

Beautiful facility, loving, caring, faculty, individualized plans of navigating different…read morestruggles, and frustrations for each kid has to be the greatest thing to witness as a parent that has been able to watch my son finally the confidence and pride he has not had for quite some time. 10 out of 10 recommend to any parent who needs any outsources such as this one.

We have been with NSCT for a year and a half and have been very impressed with the quality of…read morespeech services provided by Sam. She is very knowledgeable, passionate about what she does and thoughtfully provides feedback after each session. My son absolutely loves her and looks forward to each session. She also is always thinking of other ways outside of speech to help him progress and is genuinely invested in helping him succeed. I cannot recommend her enough. The office as a whole is wonderful to deal with and we have on occasion had other speech pathologists for makeup sessions and have been similarly pleased with the services.

I have been going to NSCT for the past 3 years. EVERYONE has been helpful as we navigate a…read morecomplicated situation. My child didn't babble when she started and now makes attempts at most words. We have also seen several people in the OT department who have partnered with the SLP. Together they have made such a difference in my child's development. They have worked with our school district, our insurance company and our doctors. I highly recommend them.

Horrible experience. Our child started with them and due to their "therapies" ended up with a…read moresensitivity to loud noises, which he'd never had prior to their services (part of what they did was have him listen to sounds through headphones). In addition, and this is an aside, if you're a dad they treat you terribly.

Our family has had the most amazing experience at Project Chilld! Every single staff member is…read moreincredibly welcoming, kind, and professional. Our son has almost completed the Integrated Sound Therapy program and we are so grateful for the phenomenal sound therapy staff members who worked with our family throughout the program. Our son has made significant improvements in all areas and we could not be happier with the progress he has made. If anyone is considering the Integrated Sound Therapy Program you will not be disappointed-we give it our highest recommendation!

Excellent! The professionals are just that....professional. They are patient with my daughter…read moreand with me. The speech therapist explains what she and my daughter worked on and what I can do from week to week to work with my child. Top of the line services!

I cannot speak highly enough of the therapists at the speech and language center. My 4 year old son…read morejust finished up therapy with Barbara and she was patient, respectful and professional with both me and son. Their years of experience and dedication to each client shines through. I would highly recommend them to anyone in need of speech/language therapy.

I was only there one hour and was turned away saying that my problem didn't happen often enough.read more

Whittier Rehabilitation Hospital's care of my mom's acute rehab and physical therapy was excellent.read more

This Place has no respect with people! If you want to make sure to have group therapy, wait for 30…read moreto 40 minutes to start and pay for not doing anything? Having no transparency with you? I'm sharing my experience so no one else has to go through the same. Below is detailed story: My evaluation app was at 6:00pm. I got there by 5:50pm. It was full of people there, no one wearing a mask even though the cases of Covid were very high at that time... I waited for 45 minute to hear she needed to go home but Ashley would take me. Ashley was very sweet and professional. We did the evaluation and I was supposed to get splints done. I asked them about the prices for each session, for the splint and how it would work which they dismissed and told me to not worry. I insisted and found that 1 session is $250. No one told me anything about how was it supposed to work or what was the plan for my therapy. 1st session: I was scheduled for 11am, and I arrived at 10:45. Got there and there were 4 other patients in the room. I waited for 35 minutes unsupervised until someone checked on me. She finally came to me, never introduce herself and though I was a different patient. I had to mention everything from my evaluation again ( like it never happened). She got up, and went to get something. After 20 minutes she comes back the splint. It was already 12pm and I had no treatment. I asked her, what is going on, when am I going to do my treatment or exercise. She said, oh do you want some exercise? I can give you some.... I had to leave to go back to work. Why was she having 3 people at the same time when this was supposed to be a one on one therapy? Why she didn't explain my treatment plan or how was it going to help me? Why did she do my splint at the time of my treatment? I called them to confront on this and asked If I was going to be charged for a treatment I didn't have and the split as well. She told me to not worry that everything would be better and I was not going to be charged by something I didn't get...... On session 2 my app was at 12:00 pm and I needed to be out at 1pm. This time I only waited 15 minutes till she came to me. And of course she was working with another patient as well. (I was never told it was group therapy). She asked me if I wanted to get the other splint, and I was confused again since I was supposed to get 2 splints. I told her I needed both but I wanted my treatment! She started to say, unfortunately you can't have both, I only have 1 hour with you and the splint takes 25 minutes. I asked why don't you do my splint after my appointment? Or before? I came here for a treatment. The answer was your splint is part of your treatment. (Can you believe this??????) Imagine going to a restaurant and instead of paying for the food, you pay the hours of the chef and pay also for each ingredient he is using to make the food?..... also, why was I not informed of this? I would never EVER go to a place that does that. She kept saying that my next treatment would be the real one, to work on my hands.... So why am I paying for it when I'm not getting it???? I tried arguing but she kept saying the same thing. I did not want to be rude so I went home. I checked the same splint online that she did, with measurements and all and guess the price?..... $10 for each. I waited 2 weeks to hear back and nothing, they never scheduled another session. They billed me for $200, which basically they only gave me 2 splints. Now I'm even having trouble with the same splints.... This is ridiculous. I'm really disappointed. My hands are still in pain. I had NO therapy and had to pay for what I didn't get. I got no explanation for my treatment. I had other people with me when I'm supposed to get my therapy and NO transparency from this place. And honestly the only thing I could do is report this to the board of health because this is bad practice and is unethical!

I've been coming to Shepard Hand Therapy since the end of November 21. Unfortunately, my issues are…read moreunresolvable until I get surgery which is a whole other story. When I first was recommended therapy by my PCP I was given no guidance at all as to where to go for OT. I happened upon Shepard Hand Therapy. And I'm glad I did. I had such stiffness and pain and inflammation when I first was seeing Kelley Shepard and Ashley for treatment. I've been able to regain strength and a range of motion I don't want to lose before surgery. I will be going back to them after my surgery as I trust Kelley to do the best job possible. I love the staff and the interns that flock to Kelley's clinic. Somehow, she is able to maintain a warm and caring environment that breeds an air of positivity. She has so many repeat patients and patients who recommend other patients to come to her and not one of her patients are unkind, uncaring, etc. there's an openness to this clinic and an innovative way that they handle treatment. The only thing I'd say is to update the address on Yelp! Because it's 49 Main Street now. And they don't work fridays but they're there late two nights a week. Hopefully I have no other issues with my body in the future but, if I do, Kelley is the first person I'm reaching out to. She has networked so well over the years and worked with so many doctors and alternative medicines in the area, she could recommend trustworthy healthcare professionals to help you with not just your hand. They also sometimes have snacks, which is lovely. Where else can you go to receive medical treatment and have snacks? Nowhere.

I received the initial introductory paperwork along with the assessment payment, which clearly…read morestated that the evaluation cost was $340, and subsequent therapy sessions would be $85.26 each. However, I was charged $340 plus $85.26 for both evaluation sessions. At no point was I informed that there would be charges for two evaluation sessions. One of the owners, Laurie, claimed there was an error in the initial paperwork, which I believe to be misleading. Furthermore, during the evaluation, the therapist indicated that my son's speech development was age-appropriate. However, the final report--which was initially not sent and required follow-up to receive--contradicted this, recommending additional sessions for my son. This lack of transparency and miscommunication is concerning. OT Works demonstrates a lack of transparency in their pricing and displays unprofessionalism in their evaluation process. The evaluation consists of a brief interaction with the child, followed by 30 minutes of playtime in the tumble room, which does not seem to adequately address the issues or concerns brought up by parents. Their approach gives the impression that generating profit is prioritized over genuinely addressing the needs and well-being of the children they are supposed to support.

I used OT Works 4Kids to help my grandson with strength building on the recommendation of his…read morepediatrician. The individual work was helpful. When it came time to move to group work, I specifically asked that he be in a group of peers with equal mental, emotional, and physical abilities. They serve a wide range of children. The first group consisted of my grandson and only two other children. These children had significant issues they were working on and the group was exactly what I had expressed concern about. The director, Lauri told me my request was not related to the staff choosing the members of the group. They only gave me $40 of the $110 I paid. Lauri stated that we would have to "agree to disagree " about whether the group was appropriate for my child. If you have expressed concerns or requests, expect them to be disregarded.