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    Kinsaul, Robert

    5.0 (1 review)
    Closed 8:00 am - 1:00 pm

    Services - Kinsaul, Robert

    Orthodontics

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    14 years ago

    Helpful 3
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    Aspen Dental - Phenix City, AL

    Aspen Dental - Phenix City, AL

    1.4(11 reviews)
    2.4 mi

    I went to this dental clinic because I had a fall that caused me to have a broken tooth. After…read morehaving the initial appointment to have my tooth rep aired I was given a temporary crown placed by an inexperienced tech. The crown temp broke and I returned to have another inexperienced tech replace. During each visit the dentist did not check to make sure the temp crown was placed correctly. This temp crown also broke. When I returned on 12/31 to have the permanent crown replaced the dentist walked in because the tech was unable to remove the temp with an attitude. After instructing the tech who removed the temp the dentist came in took three minutes to glue the crown in place showed me it in a mirror. I expressed that the crown was crooked again I got attitude and she stated "we can return the crown for a new one." At this point I was over frustrated because of the attitude and the lack of care the dentist showed. I chose to not go through the temp crowns and wait. I wished I would have told her to take it out and have it replaced because almost a month later the tooth is tender to the touch. Probably because of poor placement. I had a crown placed on a tooth years ago and I have had no problem. The dentist took his time and made sure the placement was correct and the tooth was a fit. I do not recommend this place. Even though my tooth is sore I do not want to return. Also the only aftercare I received was from the tech who told me not to bite down on anything because I might chip the crown. Oh I forgot the dentist did tell me not to pull floss straight down but to pull it through because the crown was so close to the tooth next to it that it might break or loosen the crown. Any reputable dentist would have automatically sent for a new crown.

    Well I was making an appointment for partials but on the phone I was asked some really odd…read morequestions and I could tell something was pointing toward high cost. I know they have a reputation for that so I told her I only wanted partials ONLY. I went home and looked up patients reviews and I canceled immediately that many patients could not be that wrong. I was not going to waste my time especially when one of the reviews said it was a sales call really. How do they stay in business with so many bad reviews. To get in the next day for an appointment was a big red flag that means they are hurting for business.

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    Aspen Dental - Phenix City, AL
    Aspen Dental - Phenix City, AL
    Aspen Dental - Phenix City, AL

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    Aspen Dental - Opelika, AL

    Aspen Dental - Opelika, AL

    2.3(18 reviews)
    24.2 mi

    This place scams you out of money. They tell you it will be one price, and then they hit you with…read morea bill for more money. I would not recommend this place to anyone.

    After reviewing Aspen's reviews on Google I was skeptical about if I made the right choice to…read morechoose them for my dental needs but I'm happy I didn't let those reviews ruin the experience I had. People complained about the wait but the wait wasn't bad at all, it went exceptionally fast compared to going to a regular doctor appointment. People complained that they felt like a product going down an assembly line and I didn't feel that way at all. There's different rooms and areas for different reasons, just like a doctor office. People complained that they were pushing them for different products but all they did was inform me on different options they had for different budgets. I also saw people complaining about they got charged a bill after but they inform you that upfront that if your dental insurance doesn't cover all the costs then you are responsible for that and that's the same as anywhere else, if you ask me. The whole staff was super helpful and friendly. I have anxiety when it comes to dentists but they made me relaxed and calm the whole time. I had my whole top pulled and dentures put in within 30 minutes and the pain after wasn't bad at all. People complained about all they give us antibiotics and ibuprofen but they work well enough to me to manage my pain so I don't see an issue with that at all. Overall Aspen gave me the best experience I could've ever expected and I'm so happy I did t let those negative reviews keep me from going. I'd recommend them to anyone.

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    Aspen Dental - Opelika, AL
    Aspen Dental - Opelika, AL
    Aspen Dental - Opelika, AL

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    Kinsaul, Robert - orthodontists - Updated May 2026

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