This is for Premier Dental in Phenix City, Alabama. I have been a patient at this office for many…read moreyears with Dr. Kinsaul. The office is a complete Joke now. I broke a tooth and went in, and they scheduled me an appointment on Friday January 16th they tried to change my appointment four times very unprofessional. I actually went in on January 15th at 2:30. I ask for the Nitro9us oxide and they gave me that and start getting ready to pull my tooth. The dentist Taylor Powers tried to pull my tooth and could not pull it but tried for over two and half hours before giving up and going to get Dr. Ray to pull my tooth. They had me on straight Nitrous oxide for the whole time and Dr. Ray was able to pull my tooth with no problem. They were supposed to put me on straight oxygen for a few minutes to clear my head and this was definitely not done and I was very lightheaded and kind of woozy from the gas. Never was asked it i was okay. I was given a prescription that was copied from the copier and was not valid. No pharmacy would take it, so I suffered until Monday when they actually called it in to my pharmacy. The unprofessionalism was terrible and I will never return to this office. I was also not given any antibiotics and fear I have an infection.

My 4th time trying them. They have a sign stating "We do not have a grace period". If you're 1…read moreminute late, your appointment is canceled and you're charged $35. The dentist had an "emergency". After I was there for an hour. My appointment was for 0930. I signed in at 0902. At 1003, I was told my appointment had been canceled. I replied I would like a $35 credit to my bill. The "office manager" said she would ask corporate because she didn't have the authority to authorize that. I left and the office manager called me 18 minutes later to come back because Dr Ray was back in the office. Upon returning, I was seated in the dental chair when Dr Ray came in YELLING that I was late for my appointment but she would refund the $35. I pointed out I had arrived at 9:02. I also took a pic of my sign in time. Dr Ray proceeds to yell and then says she's releasing me as a patient. She had done a root canal 3 months prior and told me the entire procedure would take 2 weeks. For 3 months, I had an empty tooth, it caused an infection and 2 ER visits. She didn't care. The office manager said Dr Ray had been reminded numerous times to stop saying 2 weeks but continued to do so. The office manager wouldn't give me her last name nor the # to corporate. I will be speaking with the base commander, patient advocate at MACH and reporting her to the board of dentistry. They lost 4 patients today because of their actions towards me. There's no reason for Tricare to authorize them to treat military and hopefully after the hundreds of complaints, Tricare will drop them as a provider for military. * dental cleanings are not thorough * multiple x-rays are taken at every visit, even for a cleaning. * you have to ask for glasses when they work on your teeth * they do not change gloves after touching doorknobs and unsanitary objects * the Dr's do not agree with Dr Ray's treatment plans. She prefers to pull a tooth rather than save it and gives conflict information when you don't want the tooth pulled. * completely unprofessional to attempt to do a medical procedure on someone when she's not in the right state of mind. If you notice, the most recent reviews are not good.

Everyone was so friendly and knowledgeable. I'm looking forward to having all of my aesthetic needs…read morecovered with this amazing group of professionals.

Excellent facility, Doctors and Staff. Always pleased with every visit. Would always recommend.read more

Rivertown Dental is truly an exceptional place for dental care. The team takes great care to…read moreexplain every step of the process--from treatment options to levels of care and pricing--before anything begins. Everyone is warm, attentive, and dedicated to making you feel comfortable, including Mrs. Lisa, Mrs. Rhonda, Mrs. Christina, and the entire staff of wonderful ladies. Dr. O'Neil has provided outstanding care for both my husband and me, and every visit has been a positive experience. My children and extended family also come here, and we all genuinely love this practice. I highly recommend Rivertown Dental to anyone seeking quality, compassionate dental care.

Update (April 14, 2026): I earlier wrote a rather harsh review of this dental clinic after having a…read moreparticularly tense check-up that included a root planing and scaling I didn't ask for. I got a refund after informing the practice that I wasn't informed of this procedure beforehand. Apart from this, Doctor Seri's advice to use my custom-made mouth guard turned out to be very helpful--she kept forgetting that I already had one and was suggesting that they make one for me, but she allowed herself to be corrected when I told her I had one already. I also took offense to some things the hygienist said, even if she was comforting at times and gave me very helpful suggestions for home care. She even told me "you don't have a bad mouth" which relieved my anxieties. All in all, it's an okay clinic but a little big.

I have to give a huge shout-out to my dental hygienist, Ms. Veronica, better known as "Sissy!" She…read moreis absolutely amazing! Every visit, she's so gentle, caring, and professional. Her personality is incredible, and she always makes me feel comfortable from the moment I sit in the chair. How many people do you know who actually enjoy going to the dentist? Well, now you know at least one--me! And it's all because of Veronica. She makes every six-month visit something I actually look forward to. Dr. Smith has an outstanding staff, but Sissy truly stands out. Thank you for always taking such great care of me and making every appointment a positive experience. I've even recommended several of my coworkers to this office because of the exceptional care and friendly staff. Keep up the amazing work, Sissy! I look forward to seeing you at my next appointment!

I have been going to Dr Smit's for a few years. He is a outstanding person he's very caring. He…read moreexplained everything that needs to be done. Dr. Smith makes you feel very comfortable he has done outstanding work on my teeth. His office staff is very friendly and is office is very clean.

Always great care from a professional, experienced and friendly team. We have been patients there…read morefor over a couple of decades.

We LOVE this office. My family and I returned from overseas to Benning in 2016. When relocating you…read morehave the burden of finding new doctors, dentist, house, school, work, and so forth. So we google dentist and ask around and a friend recommended AFCD to us. We have been using ever since (4 years now). Everyone is always very friendly, knowledgeable, considerate, and they go out of there way to help you. My teen children and I are always taken care of. They remember us when we come for our checkups. My hygienist takes amazing care of me. My teeth and gums are overly sensitive and she makes sure to be gentle but thorough! Love Love Love everyone here, they treat us better than family!!

Dr. Wilkey charged my grandfather $17,000 for dental work, then denied responsibility for having…read moredone the work after some major issues. We're unfortunately working for a legal adjudication to resolve the matter. Think twice before going here, accountability seems to be a forgotten practice - major issues with dental work notwithstanding.

I would definitely think twice before going to this dentist. I went in for a cleaning, and they…read moretold me I needed a deep tissue cleaning, which cost me almost $950before I could get out the door. I let them convince me that I had neglected my teeth, so I consented to let them do it. The next week, I went in for a filling on Wednesday, which cost me another $195. The filling did not feel right, so I called them on Monday to take a look at it. He sat me in the chair, filled my mouth with instruments, where I was unable to speak,and proceeded to fill the tooth next to that one. He never asked if I wanted to fill that tooth. When he finished, he said he was sorry and I thought I was finished. As I attempted to leave, I was stopped by the receptionist and told I owed another $195 for another filling. I do not feel I was treated fairly, and no one asked my permission. All said, in 2 weeks time, I have spent $1350 there for cleaning and 2 fillings. I told them I felt that they were taking advantage of me, but they were not willing to budge. I will definitely find another dentist.

Well I was making an appointment for partials but on the phone I was asked some really odd…read morequestions and I could tell something was pointing toward high cost. I know they have a reputation for that so I told her I only wanted partials ONLY. I went home and looked up patients reviews and I canceled immediately that many patients could not be that wrong. I was not going to waste my time especially when one of the reviews said it was a sales call really. How do they stay in business with so many bad reviews. To get in the next day for an appointment was a big red flag that means they are hurting for business.

I went to this dental clinic because I had a fall that caused me to have a broken tooth. After…read morehaving the initial appointment to have my tooth rep aired I was given a temporary crown placed by an inexperienced tech. The crown temp broke and I returned to have another inexperienced tech replace. During each visit the dentist did not check to make sure the temp crown was placed correctly. This temp crown also broke. When I returned on 12/31 to have the permanent crown replaced the dentist walked in because the tech was unable to remove the temp with an attitude. After instructing the tech who removed the temp the dentist came in took three minutes to glue the crown in place showed me it in a mirror. I expressed that the crown was crooked again I got attitude and she stated "we can return the crown for a new one." At this point I was over frustrated because of the attitude and the lack of care the dentist showed. I chose to not go through the temp crowns and wait. I wished I would have told her to take it out and have it replaced because almost a month later the tooth is tender to the touch. Probably because of poor placement. I had a crown placed on a tooth years ago and I have had no problem. The dentist took his time and made sure the placement was correct and the tooth was a fit. I do not recommend this place. Even though my tooth is sore I do not want to return. Also the only aftercare I received was from the tech who told me not to bite down on anything because I might chip the crown. Oh I forgot the dentist did tell me not to pull floss straight down but to pull it through because the crown was so close to the tooth next to it that it might break or loosen the crown. Any reputable dentist would have automatically sent for a new crown.

Everyone was reallllly nice in the office! The customer service was top tier! The office was also…read moresuper clean! They made everything so easy for me and I felt comfortable! 10/10

My first visit here was simply amazing. I was brought in on time and the whole process was very…read moreefficient. Jessica was my hygienist/dental assistant and she was wonderful. She was cheerful, friendly, took the time to explain everything, and very thorough. She took a complete set of xrays and was conscientious about not hurting me in the process. She was gentle during my cleaning too. This is the first time in my whole adult life of going to a dentist that they put balm on my lips so they wouldn't chap--nice touch. The dentist was also very thorough--he checked my throat and neck as well as my mouth and teeth. Very nice experience over all. I definitely recommend them to anyone. Tell them I recommended you! If you refer three new patients you get free teeth whitening. :)

I am a raving fan of everyone at West Ga Oral and Facial Surgery. I have been a patient since last…read moresummer, and have gone through the process of teeth being pulled, bone grafts, implants, and everything that comes along with that. While those procedures are not fun, the staff and Dr. Zwickey have made the experience as good as possible, have put me at ease, and also have delivered exceptional dental work. I trust them very much and highly recommend anyone to choose Dr. Zwickey as your oral surgeon.

The employees are professional and friendly. The oral surgeons took great care to make sure I had…read moredental implants properly installed. Dr. Allen is calm and reassuring during the procedures.

Dr. Campbell and his staff are the best; I have always been afraid of a dentist but I promise this…read morewas the best experience I ever had. Dr. Campbell is very polite, patient and knowledgeable. The whole staff is very professional. My pain tolerance is zero but after the laughing gas I had a pain free procedure (wisdom tooth extraction). Thank so very much Dr. Campbell and staff.

Dr. Campbell is an amazing dentist. He is kind and compassionate and settled by nerves. If you need…read moreany dental work this is the place to be. His whole staff is wonderful. I highly recommend Dr. Campbell and his staff.