Cancel

    Open app

    Search

    Kinsaul, Robert

    5.0 (1 review)
    Closed • 8:00 am - 5:00 pm

    Kinsaul, Robert Photos

    Recommended Reviews - Kinsaul, Robert

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    15 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 1

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Aspen Dental - Phenix City, AL

    Aspen Dental - Phenix City, AL

    1.4(11 reviews)
    2.4 mi
    Available by appointment
    Emergency services

    Well I was making an appointment for partials but on the phone I was asked some really odd…read morequestions and I could tell something was pointing toward high cost. I know they have a reputation for that so I told her I only wanted partials ONLY. I went home and looked up patients reviews and I canceled immediately that many patients could not be that wrong. I was not going to waste my time especially when one of the reviews said it was a sales call really. How do they stay in business with so many bad reviews. To get in the next day for an appointment was a big red flag that means they are hurting for business.

    I went to this dental clinic because I had a fall that caused me to have a broken tooth. After…read morehaving the initial appointment to have my tooth rep aired I was given a temporary crown placed by an inexperienced tech. The crown temp broke and I returned to have another inexperienced tech replace. During each visit the dentist did not check to make sure the temp crown was placed correctly. This temp crown also broke. When I returned on 12/31 to have the permanent crown replaced the dentist walked in because the tech was unable to remove the temp with an attitude. After instructing the tech who removed the temp the dentist came in took three minutes to glue the crown in place showed me it in a mirror. I expressed that the crown was crooked again I got attitude and she stated "we can return the crown for a new one." At this point I was over frustrated because of the attitude and the lack of care the dentist showed. I chose to not go through the temp crowns and wait. I wished I would have told her to take it out and have it replaced because almost a month later the tooth is tender to the touch. Probably because of poor placement. I had a crown placed on a tooth years ago and I have had no problem. The dentist took his time and made sure the placement was correct and the tooth was a fit. I do not recommend this place. Even though my tooth is sore I do not want to return. Also the only aftercare I received was from the tech who told me not to bite down on anything because I might chip the crown. Oh I forgot the dentist did tell me not to pull floss straight down but to pull it through because the crown was so close to the tooth next to it that it might break or loosen the crown. Any reputable dentist would have automatically sent for a new crown.

    Photos
    Aspen Dental - Phenix City, AL
    Aspen Dental - Phenix City, AL
    Aspen Dental - Phenix City, AL

    See all

    Aspen Dental - Opelika, AL

    Aspen Dental - Opelika, AL

    2.3(19 reviews)
    24.2 mi
    Available by appointment
    Emergency services

    I was in town on business and needed some work done immediately. Was able to make an appointment…read moresame day which was accommodating. The office was very clean and well-maintained. The staff was really friendly and welcoming. Saw Dr. Shah who explained my issue in a lot of detail in a way that was easily understandable. She fixed my problem in under an hour and I was on my way. Highly recommend.

    I went into Aspen Dental on 08/18/26. I was evaluated by Dr. Tristan Thompson. Although I was a…read morereturning client they still insisted that I have new x-rays. Therefore new x-rays were done. I saw a dental assistant, then Dr. Thompson, followed by their dental hygienist. During this "evaluation" several scans of my mouth were done as well as probing of my gums to determine if I had periodontal disease. It is important to note that in September of 2024 I had this same process done. Both times (in 2024 and in present day) I was advised that I have periodontal disease. In 2024 my recommended treatment plan included a deep cleaning along with a series of these cleanings. I was charged along with my insurance $3,463. I was provided a $166 off coupon, aa $1,079.12 "insurance discount", my insurance payout was $900.33, leaving me a balance out of pocket of $1,317.55 as to which I financed through Fortiva with 35.99% APR! Here's where story get's interesting. After I agreed to the treatment plan in 2024 I had the 1st cleaning done. I was supposed to come back for two more (I paid for those), however I never did. I had braces put on and honestly got busy with life and forgot. In August 2026, I scheduled a cleaning with Aspen, in preparation for this, I went to my orthodontist and had my wires removed from my braces so that they would be able to adequately clean. During this visit I was told I needed the "deep cleaning" again and that my periodontal disease had gotten worse because I did not follow their treatment plan (which I paid for in full remember this). As I am sitting in the back waiting area to see the "office manager" it dawned on me this whole experience is exactly what I went through in 2024! I was finally called to the "office manager" who had a nice iPad with a presentation ready for me. This is where the ride gets better. She advised I had 3 "levels" of care and that I could opted for whichever one I "could afford". I brought up the fact that I had this same treatment a few years back and that I paid for a series of 3 cleanings and I only had 1. She advised me that my insurance "ate up" the remaining balance because it did not pay like they thought it would! So you're telling me I basically paid $3,000 for 1 cleaning?! I was furious and left the office. I reluctantly went back to my orthodontist to have my wires placed back on. After that whole fiasco I started looking for another dentist. I still needed a regular cleaning. I went to Tatum & Cox Comprehensive General Dentistry in Opelika, AL a few weeks later. I saw Dr. Cox (which is amazing). They had to do new x-rays as to which I had to pay out of pocket because Aspen Dental had just did them a few weeks prior. This is the best part of the story, because guess what no periodontal disease! Not even the beginning stage. The only area of concern was my bottom wisdom teeth (had the uppers removed several years ago). Their dental hygienist just said I need to take extra care of them in the back with better flossing but that's it! No periodontal disease at all. So basically Aspen Dental scammed me out of thousands of dollars in 2024 and tired again in 2026. Not to mention insurance fraud because they are misdiagnosing people and billing their insurance companies! This needs looked into!

    Photos
    Aspen Dental - Opelika, AL
    Aspen Dental - Opelika, AL
    Aspen Dental - Opelika, AL

    See all

    Kinsaul, Robert - orthodontists - Updated October 2026

    Loading...
    Loading...
    Loading...