I could not be more pleased with my experience with this jeweler. I have been admiring Anne…read moreSisteron's style for years because she is featured in the high-end gift shop at the Orlando Four Seasons Resort at Disney. I love pavé set diamonds as my personal style and that is her specialty! I saw the Scythe bracelet on social media somewhere and had to have it. It wasn't currently on the website so I reached out to them via email and was set up with the e-commerce manager, Brooke. She sent me the info and I was able to put in an order for a custom piece, ready in 4-6 weeks. Approximately 4 weeks later it was shipped to me via Fed-Ex signature two-day delivery. It was too big, so I reached out and they sent me a 2-day return label and resized it and sent it back within 1 day of receipt with tracking info provided. Unfortunately, the size was still off, so the process was repeated, again with 1 day turnaround after item was delivered back to them. Brooke was a consummate professional, saying they would make it right for me no matter what. They did! It's beautiful. I love it. It's a stunner and matches well with another fine jewelry piece I have from Tiffany and Co. This is going to be one of my go-to shops for sure. Excellent customer service, ownership and accountability, great communication, and beautiful diamond pieces! They also recently launched a loyalty program with specials and gifts for members! I'm located out of state but will make sure to visit the storefront when I am next in California.

Gorgeous stuff Love Anne and wonderful staff…read moreElegant and beautiful jewelry just like the owner herself. Everybody wants a gift from Anne Sisteron!

We'd lost some love for the diamond hunt on our way to meeting Jen at Sofia Kaman. Our experiences…read moreup until that point had felt impersonal, transactional, and rushed. I left each appointment with a compounding feeling of dread... until our appointment at Sofia Kaman. We met Jen for a 1:1 at the showroom, and she made a most stellar impression on us. We tried on everything for size, and I rambled for an hour naming all the different conceptual things I wanted. Whether or not I described them correctly, or whether the combination of any one of them was even technically possible, Jen took copious notes and care to document my every thought. Later that night, she emailed us a meticulous, thorough recap of our conversation. Jen tactfully raised a few flags about my ideas, while offering genuine solutions and suggestions. She was clear about managing our expectations without being condescending, unlike every other jeweler we'd met up to that point. She was the first person who offered me hope on this journey, and a path forward to thoughtfully collaborate on a ring. Over the next two months, we met several times and exchanged dozens of emails. The design process was truly a dream with Jen, and we were lucky enough to meet and collaborate with Sofia herself. These brilliant women brought the ring of my dreams to life -- a ring that I will cherish forever, and that future generations in my family will surely fight over in the centuries to come.

I truly had the best experience at Sofia Kaman. I got my engagement ring here and it is genuinely…read morethe ring of my dreams. Before coming in, I had put together a Pinterest board of everything I loved and shared it with Sofia since I worked with her directly. I'm not even exaggerating, the very first ring she pulled out was exactly what I had envisioned. It honestly caught me off guard in the best way. I remember thinking... wait, how did she just nail that so perfectly? The whole experience felt so intentional and special from start to finish. We were sipping champagne, taking our time, and going through different options without any pressure. She did pull out a few other rings for me to try, but I kept coming back to that first one. It was just it. You know when something immediately feels right... that's exactly how it felt. What really stood out to me was how different this experience was compared to other jewelry stores I had gone to before. I had shopped around at a few places, and to be honest, a lot of them felt pushy and transactional. It felt more like they were trying to sell me something rather than help me find something meaningful. I never felt fully comfortable or confident walking out of those places. With Sofia, it was the complete opposite. She created such a calm, welcoming environment and truly took the time to guide me through everything. I had never owned a diamond before, so I didn't know much going into it, but she educated me on the different types of diamonds in a way that felt empowering, not overwhelming. I felt like I could actually make an informed decision, which meant a lot to me. Even when the ring came in, it was in the most beautiful little box, just another thoughtful detail that made the whole moment feel even more special. Going to Sofia Kaman is not like going to a typical jewelry store. It's such a personal, elevated, and one of a kind experience. I will never forget it and I'm so grateful I got my ring from here. Truly could not recommend it more.

I made an appointment for 2 through their website. They were also able to make some adjustments to…read moreit before the appointment through the email. The process was great, we walked in and were greeted and asked what we wanted. We were helped to suggestions for bracelets and after we had chosen them, the welding process happened smoothly. I would definitely recommend this place to folks looking for high quality jewelry that is priced reasonably.

JOGAVI is such a hidden gem! I LOVE this spot - the selection is plentiful but still curated, the…read moreservice is the perfect mix of attentive but not pressured, and the staff is so kind and knowledgeable. If you don't see what you're looking for on display, just ask. I have purchased 2 x permanent bracelets, a couple dainty stacking rings, and even a custom necklace with small diamond pendant here. All the pieces stand the wear and tear that comes with being a busy working mama. The selection has something for every price point. In terms of permanent, they have 14k solid gold or 14k gold plated plus sterling silver options. Parking is street. When I think of wanting to treat myself to beautiful dainty jewelry, I always think of JOGAVI.

I had a great experience at Sarah Leonard Fine Jewelers. The owner and staff are incredibly nice…read moreand welcoming, and you can tell they really care about their customers. I stopped in to get my watch battery replaced and he handled it right on the spot--it was done in about 20 minutes. They also have a great, wide selection of jewelry, and it's the kind of place where you feel good about shopping because it's a locally owned Westwood institution. If you're in the area and need jewelry, a repair, or even just want to browse, I highly recommend stopping by and supporting this neighborhood gem.

This establishment is 100% top notch!! Dean and staff are…read morethe best. They all treat you wonderfully, from the moment you walk in.

This place is amazing! I have been coming here for years and it's a true gem…read more Anyone on the area should stop by!

I love their stuff and every time I come to town I come in and buy something…read more However, today I went in there was a guy that wanted to look at every single bracelet in the shop. And the customer service didn't even check on me even though I wanted to buy something A few hours later, thinking I could buy something, there was a line in five people long They are more sales reps if they're this busy. Unfortunately, even though I have a list of things that I own from them, this trip will end to be buying from a different retailer and probably going forward I won't go back

I was told that my pearls, when they were purchased in December 1983 in Manhattan, they were under…read morea lifetime guarantee. A pearl fell off the clasp, they needed to be restrung... I brought them in and was told there was no lifetime guarantee but that I was allowed a one time restringing. Their associate accepted the strand and asked if I wanted the pearl replaced. I said no as I was planning to give the strand of pearls to my then 4 year old granddaughter. Weeks later I was informed that they would not restring them unless I paid $90.00 to replace the pearl which fell off due to poor craftsmanship. I declined and they refused to allow me my given right to have them restrung one time... Now they keep spamming me! I buy my pearls at Tiffany... they stand behind their jewellery.

I noticed this Mikimoto location when walking to Chanel's temporary location. It is also on…read moreWilshire, next to a restaurant. The brand is known for their luxury Pearl jewelry. The shop buzzes you in if you wish to shop, which matches other premium jewelry stores in the area. It's a small boutique but makes very good use of the space without it feeling crowded. I wanted to show my parents the Mikimoto X Comme des Garcons collection necklace in person, which I had seen at South Coast Plaza. (Pictures can't do the pieces justice.) Luckily they had some of the collection in stock for me to view. The staff were all friendly and helpful there. (Maybe a little eager to make a sale, but otherwise it was a good experience.) I did not walk out with the necklace as I had an appointment to rush to, but it was great visiting this location and trying on the necklace again. Pieces are higher than your average Pearl jewelry but you are paying for quality and luxury. You can find street parking or a public lot in terms of parking. I tend to choose the lot by Crate and Barrel as it's not far from the main drag and is a pleasant walk.

Thank you Kathy! my engagement ring is gold with titanium prongs, and was having trouble with a…read moreband. Everyone had the same thing. I walked up to Kathy and they had more selection for men's bands and found one for my fiance right away. Then I tried a few rings I thought I would like for my band and she looked at my ring and finally solved it! White gold looked so much better with the titanium prongs! Wow! I absolutely lovvvvvved my experience. Would highly recommend! Also had my ring cleaned at a high end jewelry shop earlier in the day and it was not much difference. . . They steam cleaned my ring and it is SO sparkly and beautiful now!

The value is just not there. I was under the impression that going to a place like this and paying…read morecash gets you the best deal. Now I know it's not. I purchased a charm and a bracelet from them. I googled these to look for the lowest prices offered online for the exact same items. I saved about $10 on the charm but overpaid by $65 on the bracelet! Even with tax and shipping, it would've turned out cheaper to buy online. I happen to be Korean and spoke Korean with them. This doesn't do you any favors either I guess. I will not be coming back to this kiosk.

My acquaintance with this establishment began several years ago when I brought in a family jewelry…read morepiece for evaluation and restoration. I've been a grateful customer ever since. They carry a wide selection of high-end jewelry pieces, and they were able to secure a hard-to-get piece for me this month. This establishment is exceptional, and so is its staff. They are honest, knowledgeable, and trustworthy people.

Amazing service! They truly go above and beyond for their customers. The quality of their work is…read moreexceptional, the jewelers are incredibly skilled, and the entire team is warm and welcoming. It's the kind of place you actually look forward to coming back to. They take the time to create a piece that feels uniquely yours, down to the smallest detail and every personal request. I wouldn't go anywhere else now and recommend them wholeheartedly. I wish every business cared about its customers this much!