This place doesn't even deserve a rating. Absolutely horrible place that completely disrespected my dog just days before she passed away.
My dog Rosie had cancer for about a month in her bladder unbeknownst to us til we felt a strange lump, they managed to remove only some of it as it was so deep set, the vet did warn us that it may come back at some point.
Unfortunately it came back a year later with full force, there was nothing they could do other than put her down due to her constant high temperature, her constant vomiting, incontinence and on and off appetite. We were mentally preparing for the day for a week since we got the call and a couple of days before she was due to be put down, we enquired if it's possible to put her down in her own home where she's comfortable as she doesn't like the vets, and to our surprise they had the nerve to say "well come round to fit the cannula in and then drive her to the vets to FINISH HER OFF". I was absolutely disgusted by them and thankfully found another company used previously by a family friend who came round to our home and put her down with respect and dignity
We now have a puppy called Angel who we decided to never let her step foot into Kingsway out of respect for Rosie, instead we've signed her to Ashlands which are amazing and so sympathetic to both the animals and their owners. read more