The staff were nice, but wish there were more Hotwheels, M2s, more collectible cars in general.read more

I bought a set of basic coil paks from this location for my VW a while ago. Unfortunately two of…read morethem failed with less than 10K miles on them. I went to them and requested a higher quality brand to replace the bad ones. They got me a set of Bosch coils and let me return the old ones with no questions asked. They even got them to me the same day. All I had to do was pay the cost difference. My VW is happy again and so am I. Thanks.

My car battery died. The hubby and I came in today (01/02/26) to purchased a new one for my Nissan…read more Pablo helped us and he was a star! Not only did he help us find the exact right battery but he dropped it into my engine and hooked it up for me! He was professional and very knowledgeable. The battery was installed and ready to go in about ten minutes. Auto one has won a very loyal customer today!

Luis at AutoZone! Wow!! Thank you so much for helping me with my Kia Sorrento. I needed a light…read moreI've been driving all over from one place to the next trying to find the right light. Then I ran into another problem those lights hook in in a really weird way... Youtube collage didn't prepare me. There is NO WAY I COULD HAVE DONE THIS without HIM!!!. If you're looking for auto parts in San Marcos, or car parts in Escondido. I'm not sure you can get much better than this place with support like Luis at your side this guy went above and beyond... and I'm very appreciate thank you.

This company was absolutely amazing. Their service went far above and beyond anything I expected…read more (Michael at EV west) I have a 1974 VW thing, and very few companies could help me with it. It was converted to electric, but never worked right.They customized exactly what I needed, delivered it in the right way at the right time, and everything worked out perfectly. I was going through a particularly difficult time in my life, and they truly went out of their way to make sure I got exactly the help and support I needed. Their professionalism, kindness, and attention to detail made a huge difference for me, and I'm incredibly grateful for the experience.

If you have an EV, want an EV, or just Love EVs (like I do too), then you are in luck! That these…read morespecialists are right here in North County San Diego, makes it easy... I have three EVs and when one needed a new onboard charger, I was really pleased that Michael was willing to take it in ... especially as finding someone to work on an Arcimoto might have been a real challenge. I found /ordered the part from China- and Michael's team (thank goodness) did the replacement ... just what I needed! Yes I am a fan of EV West...! Rob w.

I went to the store today to check on getting some snow chains and was met by a woman behind the…read moredesk that had such a negative and non-focused attitude on my request that I would never go there again... Improve suggestion? Customer service

Very nice shop that took over the old Miyabi location. Had to go in to get screws for my license…read moreplate holder as the auto body shop who fixed my car took off my plates and didn't put them back on. They really had great service and ended up going out of their way to find me these screws. A lot of work for two little screws and it was much appreciated.

Super helpful. My Tacoma threw a Check Engine Light - I dropped by, they read the codes and let me…read moreknow the issue (in my case, a cam shaft positioning sensor). Knowing that part was covered by warranty, I saved myself the elbow grease and got it fixed at Toyota - time saver and super great service! I buy all my filters and accessories from them - especially heavy duty batteries for off-road vehicles with auxiliary lighting - can't beat it!

My wife called me as she was driving because the "add oil" alert came on. I told her to go by the…read morenearest auto store on her way down. I actually stopped at this one before for the same issue. She said her experience was exceptional. Within 30 seconds of walking in she was immediately helped and escorted by the employee (she said she thinks he was the store manager) to the correct location of 5W-40 oil we needed. After she paid and was in the process of trying to pop the hood, he noticed her struggling and came outside to help. Great example of customer service.

The guy changed my battery while I waited and did so fast and efficiently -- there was a bracket…read moreholding down my battery that corporate apparently doesn't want their employees to mess with -- but the guy who changed my battery explained everything and made an exception, which I appreciated so I didn't have to change it myself. I'm glad I have an older car -- would you believe that newer cars won't accept a new battery until you register it or something with the car's computer? Think I'm showing my age but I digress. One thing I recommend is to keep your car running for a while or drive it around as a new battery sitting for a while can lose charge. Don't turn it off right away. It chugged a bit to start the second time but did so and after driving for 15 I was good to go. The store is well organized and clean. Great variety of supplies -- much easier than hunting on Amazon. Good to see brick and mortar stores like this that hold their own. You can even pick up some Lucas CLP and an "Extreme Duty" needle oiler, which is stocked right across from the register as you walk in. That's a nice touch :)

They've moved! Now located on the corner opposite the old spot -- easy to find. The crew here is…read moresuper friendly and helpful. If you're planning to drop off old motor oil, be sure to call ahead and check -- the oil tank can fill up fast.

I brought my car to Pep Boys in Encinitas because my car is getting older and I assumed I needed…read morenew brakes. I dropped it off expecting a big bill. Shortly after I got a call from Jorge. He told me I actually had plenty of brake life left on all four brakes. No upsell. No pressure. Just honesty. That kind of integrity is rare in auto repair. Jorge could have easily sold me work I did not need. Instead he did the right thing. He is a highly ethical person. This Pep Boys location has earned my trust and my loyalty. I will absolutely be a customer for life. Highly recommend asking for Jorge if you want honest service.

Thank You to Tien, Arnie and the rest of the crew at Pep Boys Encinitas…read more Once again they took great care of our sons car. Fair Honest Professional and always there to go the extra mile with their expertise. Thank You Thank You Thank You Mike Sirota

As simple as just needing a new battery for my truck, nothing is as simple as it ever seems…read more Unless, you're lucky to have the guidance of a Napa auto parts expert. Steve was in immense help and really went over and above to help me out. Great job!

Hey I got a headlight bulb here for $15, and it's still working, can't complain! The store was…read morepretty big and seemed to have a lot of different auto parts. I had no time to peruse the aisles as who has the time other than getting exactly what you need, right? I went straight up to the counter to ask for a headlight bulb for my car. The guy picked out the right one for me right way and he even offered to show me real quick how to access it. So it was very nice of him to come out with me to my car. We popped the hood and we pulled out the housing from the socket. He tried, he really tried, but I'm not sure if he's not fully awake, daydreaming or stoned or for whatever reason, he wasn't helpful at all. I think at one point I had to stop him from doing something and tell him to do otherwise just in case the light bulb breaks with poor installation! Luckily everything turned out OK, but I think I would've done it quicker on my own because it really wasn't that hard. But at the end, it's the thought that counts. He really tried and I'm thankful that he was nice to do that. Will I come back next time? Hm... I don't know. Maybe, because it's in my neighborhood, but if anything fails then I'll probably head back to O'Reilly's...

Trevor, the manager at this location truly cares and deserves a raise! I wasn't expecting such…read moreamazing customer service. There are a few AutoZones in the area but this one has become my go to, I can always expect the best here. Thank you!

Great customer service and knowledgeable people! The…read morestore is organized and products are always front faced so it's easier to spot. Makes my time there to a minimum and thanks to the Autozone rewards.. I can drop in spending over $22 a visit and after visiting five times spending that amount per visit, Autozone automatically gives me a $20 dollar credit.